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“Goes beyond your wildest dreams for luxury” 5 of 5 stars
Review of Atlantis, The Palm

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Atlantis, The Palm
5.0 of 5 Hotel   |   Crescent Road, The Palm | Dubai, United Arab Emirates, Dubai, United Arab Emirates   |  
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15% off Rooms and Suites
Ranked #33 of 470 hotels in Dubai
Camberley, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Goes beyond your wildest dreams for luxury”
5 of 5 stars Reviewed December 15, 2012 via mobile

My second visit to an 'Atlantis Hotel' and it was so fantastic from the moment we arrived to the moment we left. Our room was great with a stunning view, cocktails in the bars were great, brilliant pool to cool us down as it was so hot which we followed up with a trip to the water park and played on the slides and rapids for hours just like a couple of kids. Nobu and the French restaurant were our favourites to dine in. Breakfast even had a gluten free section which made life easy for me. A must if you want to stay in Dubai and Worth every penny!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,285)
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Manchester, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 15, 2012

I fell in love with the hotel as soon I set my eyes on it! Everything was perfect - The staff were amazing they were there whenever you needed anything, the food amazing, the hotel is in an imaculate condition not a spec of dust in sight, I love waterparks this by far has to be my fav! I have been to Aqua Park before in Sharm el Sheikh and must admit the guards there were really sleezy and it puts you off returning to the waterpark however these guards were just awesome really friendly, funny and genuinly nice people! We decided to do the Helicopter ride excursion - the best experience ever! Absolutly breathtaking stunning views a must do! Another highlight was swimming with the dolphins just amazing!! Dubai itself is such a beautiful place love love LOVE the shopping!! I would highly recommend this place you won't be dissapointed! Hoping to return in May and cannot wait!

Room Tip: The helicopter ride amazing!
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  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucknow, India
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 15, 2012

It was our first visit to Dubai and stay at the Atlantis -wow!! What an experience, feel short of words to describe our feelings. Starting with the decoration of the hotel, it is mesmerizing. Christmas approaching soon, the decor was even more a feast to the eyes. The rooms were spectacular, king size beds and a lot of space to swim around. The view from the balcony oh! wow, what a treat, the sea and pools all stunning. The beds were really comfortable with so many pillows. Everything you name was there in the room. We had two rooms that were interconnected and it all looked so palatial. The food in the Saffron restaurant was amazing and you can spend even two hours there strolling and eating. The service was excellent as were the shefs. The aquaventure, monorail, dolphin bay and poolside are just amazing. The cart service around was also good. The scenic beauty in and around the hotel is beyond description. It was one of the most memorable trips of our life. The icing on the cake is its staff which is also the strength of this hotel. The only bad point about this place is unavailability of free wifi in rooms even after paying such a hefty amount as room rent and also the charges for paid internet are too high. Given a chance, I would love to stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2012

Highly recommended! Thats all I can say. Nothing can describe the wonderful and joyous experience we had staying here! from the elegantly decorated rooms to the restaurants below, buffet spread was to die for! the water rides are amazing! my whole family really had a great time here. Will definitely visit here again!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 13, 2012

The hotel was great, the staff very friendly, we visited also the Dolphin bay with our children and it was an experience worth to do. We love also the water park. The rooms was clean and quite big. I like the enviroment too. Really I Recomended

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 13, 2012

This was a short break for us, having been to Dubai many times. On arrival the hotel was stunning and the reception received was excellent. We had an ocean view room on the 11th floor and this was perfect with a good view and great facilities. One minor point was that we had to run the taps for approximately 5 minutes to get hot water. The facilities in the room were excellent even though the minibar prices were over the top - crisps 22Dr (£4), Kit Kat 15 Dr (£3), small bag Maltesers 25Dr (£5)! Why do hotels charge so much?
Swimming with the dolphins was the best experience ever and well worth the money along with a good value photo package. Lounging around the pools or on the beach was excellent with cold towels and ice lollies given out on a regular basis. Service around the pools was fast, friendly and efficient.
Eating in the hotel was fairly priced but sometimes the service was lacking, which was surprising as the hotel was very quiet. We had to wait 20 mins to get drinks in the Nasimi bar and felt neglected.
The Levatine restaurant was a disaster with my wife's meal not turning up at all!, however the handling of the complaint was good and we were made to feel valued even though there had been a mistake.
The courtesy bus to the mall was a white knuckle ride with the driver accelerating and breaking hard and squealing tyres on bends.
I really wanted to give a 5* review but a few small things let them down, however this would not stop us returning again.

Room Tip: Always ask for an upgrade
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Top Contributor
86 reviews 86 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed December 11, 2012

It was my first time staying at the Atlantis and what can I say but wow! To start off we were met by the valet parking outside the hotel. I was very impressed by the receptionist as she was so helpful and courteous and it was a sign of good things to come. The decor of the hotel was lovely and was decorated with real pine. You cannot mistake that Christmas scent. The rooms were spectacular. The view of the sea and pools was stunning. The beds were really comfy. The rooms had all the products you would ever want from a hotel. The food in the Saffron restaurant was amazing, it had everything imaginable except real pork (or maybe I just couldnt find it there was that much choice). However, the chicken substitute was even better. The pools and beach were amazing. There were plenty of towels and sunloungers. The spa looked lovely from what I managed to see. They even gave out free ice lollies, which was a lovely touch. It was well worth upgrading to Premium to use the Premium lounge which provided drinks and snacks during the day and a lovely afternoon tea and drinks in the evening. The best point about this hotel must be the staff. They are a true asset to this hotel and they really made my stay perfect! I would really recommend that everyone stays here at least once as a treat.

Room Tip: Pay for Premium to get all the perks that come with it.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Atlantis, The Palm

Also Known As:
Atlantis, The Palm Hotel
Atlantis, The Palm Hotel Dubai
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Address: Crescent Road, The Palm | Dubai, United Arab Emirates, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 On the Beach Hotel in Dubai
#18 Business Hotel in Dubai
#20 Family Hotel in Dubai
#31 Luxury Hotel in Dubai
#32 Romantic Hotel in Dubai
#33 Top resorts Hotel in Dubai
#33 Spa Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Atlantis, The Palm 5*
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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