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“Fantastic Resort Experience” 5 of 5 stars
Review of Atlantis, The Palm

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Atlantis, The Palm
5.0 of 5 Hotel   |   Crescent Road | The Palm, Dubai, United Arab Emirates   |  
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Limited Boxing Day Sale
Ranked #46 of 487 Hotels in Dubai
Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Fantastic Resort Experience”
5 of 5 stars Reviewed April 17, 2012

My husband and I and two daughters aged 21 & 18 had the most fantastic stay at Atlantis Dubai.
Our rooms had beautiful views over the palms and we found the service throughout the resort to be ourstanding.
We all enjoyed the water park and my daughters loved their personal experience with the dolphins.
All the meals we had were excellent - except for room service which was a huge disappointment and not in keeping with the good quality we experienced in the restaurants.
We stayed for 5 nights and didn't leave the resort as we found there was so much to do there and we were also happy to relax at the pool and beach.
This is an expensive resort but has much to offer and we all enjoyed the experience.

Room Tip: Ask for a room overlooking the Palms.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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7,509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,792)
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india
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 17, 2012

our 4th hotel in this first trip. first impression- its impressive. check in was fast.was given ids for entry to aquaventure and waiting lounge for free cookies and tea/ coffee.as we were early , actual check in being 2pm, we entered the waterpark.got our room promptly at 2pm. hoping for a free upgrade but unfortunately didnt get one.one of the busiest weekends of the month and hotel apparently fully booked.nice rooms, but for a five star with no free wifi... shocking!kids club also chargeable, knew about this but for the price one pays in peak season, it would be nice to include all this.kaeidoscope buffet resturant had a good spread.had somebody visiting and was not allowed to bring them upto the room for a cup of coffee.ridiculous!nice for a one time stay but definitely not worth the price.kids loved the waterpark and so did we even though very few rides.food at shark bites restaurant in aquaventure, very good.

Room Tip: rooms on higher floors better, if on a long holiday
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Poulton Le Fylde, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 15, 2012

Went for my special birthday with 12 friends.
We had a most enjoyable time w
From start to finish !!! Stayed there before, but a lot of the staff have come from the jumeirah and the service now is what you would expect, you an not fault this hotel in any way.
From reception, concierge, pool attendants to the restaurant, everything was perfect.
The hotel is very big, but still personnel. We had half board, and the choice was fantastic. We went out one evening for a Chinese at the mini Salam, and I wish we hadn't bothered it was the worst meal and night of the holiday. We will definitely be back !!!

Room Tip: If you get an Atlantis room they are higher rooms, all rooms are fab even the lower ones.
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Johannesburg, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2012

Just returned from our stay at Atlantis in Dubai on the Palms.
Was a good experience and enjoyed the wide variety of entertainment and food on offer. Our prior to arrival room request was met which started our stay at Atlantis off to a great start - thanks Jerwen for all your effort. The hotel is huge and caters for a large number of guests hence its very busy and crowded and you got to be one step ahead of the rest of the guests if you wanting a lounger at the pool or table at one of the restuarants etc.. we particularly recommend the dinner buffet at Safron on Tuesday - great variety adn value for money - remember to book!! if you looking for a holiday with lots to do, try Atlantis - for peace and quite look elsewhere.

Room Tip: The higher the room the better.. Decide on the sea view or a view of the palms and city!
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2012 via mobile

Had a incredible time at Atlantis for our honeymoon, so many beautiful restaurants, amazing waterpark! Not cheap but you wouldn't imagine resorts of this quality to be cheap either...

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed April 14, 2012

Very crowded, people stay on queue for having breakfast, the staff never smiles. I had arrived at 4am and I had the feeling that I am disturbing them, not friendly at all. Very expensive for the services offered by them: at 450Eur/night NO toilet brush for cleaning, restaurants very good only by the name but food tasted as fast food! The only good thing it's the aqua-park, but it is incredible crowded the aquarium and for this you can easily can go at better places.
I will surely never go back, it is waste of time and money.

Room Tip: go somewhere else
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  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Top Contributor
203 reviews 203 reviews
46 hotel reviews
Reviews in 86 cities Reviews in 86 cities
540 helpful votes 540 helpful votes
5 of 5 stars Reviewed April 14, 2012

If you are traveling with children (and even if you are not), The Atlantis The Palm should be one of your destination of choice.

The room are luxurious and cozy. The meal served at the different restaurant and in the buffet are delicious. You have a free access to a large aquarium situated directly in the hotel. Your children will only love it. Plus, you have a free access to a waterpark clean and well supervised.

The beach hotel is of poor quality, mainly because it is an artificial one. But with a such exceptional waterpark, this should not alter your stay at the Atlantis.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#19 On the Beach Hotel in Dubai
#20 Business Hotel in Dubai
#32 Spa Hotel in Dubai
#35 Family Hotel in Dubai
#43 Luxury Hotel in Dubai
#44 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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