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“had a good time.” 4 of 5 stars
Review of StarMetro Deira Hotel Apartments

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StarMetro Deira Hotel Apartments
4.0 of 5 Hotel   |   Salahuddin Rd, | Pob 184786, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #250 of 486 Hotels in Dubai
Jeddah, Makkah, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
“had a good time.”
4 of 5 stars Reviewed May 8, 2013

hello, I was on holiday trip when i stayed in star metro deira and actually really liked it as i was with my family so the atmosphere was just good , staff is friendly specially in reception, food is OK, room service is good and the most important thing the location, The metro is very near to hotel .... Star metro is excellent specially if you are with your family. will stay again in star metro In july may be ;)

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Traveler rating
    23
    23
    16
    5
    9
See reviews for
19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 30, 2013

We stayed here i December 2012. Our room was on the first floor and the windows were at the building next to the hotel. The room was spacious and the furniture was okey. There was missing a dishwashing machine and a laundrywasher. The bathroom was okey and had bathtub and hair dryer. But the towels had an annoying smell that even rubbed off on us. That was really bad. And we chose this hotel because of the heated pool, but to our surprise the pool was not heated at all it was ice cold. The hotel has a pretty good location in Deira. Reef Mall is in front of the hotel so there is some shopping close and the Rigga road is about 5-10 min walk away.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Salmiyah, Kuwait
1 review
4 of 5 stars Reviewed April 22, 2013

Nice Hotel Apartment, near to the Airport and about 150 meters to the Metro Station.
Since its near to the Metro by walking one can travel to all prime touristic location.

Pros : Location, Rate, Helpful Staff at the Reception and the Restaurant.
Good restaurant food, Access to Supermarkets, near to Masjid for Prayers.

Cons : Internet / Wifi is expensive, Clogged sewage (but later problem resolved)
Same Breakfast menu with slight change.

We stayed for 5 nights and feel it is Value for Money.

Room Tip: Make sure it is a King Size Bed and not 2 Single Beds joined together, incase you are choosing Doub...
See more room tips
  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague, Czech Republic
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 2, 2013

We have stayed here through Easter 2013. Taxi from airport to hotel was AED85. Room was very spacious with kitchen. No hangers in closet. Room cleaning service was nice. Do not forget to turn on water heating "small switch" on the wall otherwise your shower will be cold water. There was mold on the shower wall. Drain was clogged. Can not recomend hotel breakfast for AED45 with limited choice. It was easier to buy food in the mall where "Carrefour" is located. Once you come by metro you go trough mall anyway. This is good oportunity to buy your food cause it is just on the way from metro to hotel. WIFI is problem here. You have to pay for WIFI everywhere. Nearby construction will disturb your stay in room. To Dubai Mall by metro will take you 30min ride from here.

Room Tip: noisy A/C at 8zh floor.
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  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 25, 2013

Stayed here on Mid March onwards to my trip to Pakistan and I was very happy with the stay as my check in was very fast and also I required a late check-out which I was provided for free as my flight was in the evening.

The location of the hotel is in Central Deira opposite Reef Mall and there are many other hotels in the area but however there is a lot of traffic but you can not hear it from the rooms. The rooms are spacious, clean & I can say that they are 4 star quality. To be honest this hotel is good for families as if you are a couple of yourself no point as they are appartment rooms...

Pros: Central Location Next To Metro, Across the road Reef Shopping Mall, Eating places within walking distance, Only 3KM from Dubai T3 Airport

Cons: Wifi charges are excessive and very slow, staff sometimes do not understand of forget.

Overall the hotel is 4 star and great for families or if you are staying in Dubai for more than a week as it has a built in Kitchen and can save you a lot of money!

Room Tip: Get rooms on lower floor as higher floor Wifi is just too slow!
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 20, 2013

Cons: I have been in and out of the Star Metro for a few years, and it gets a little worse every time I am there. The water is never hot, there is always mold or dirt on the walls and shower. It may take several calls downstairs to get an iron. This is one of those places that has no problem knocking on your door anytime throughout the day to bother you about anything. Let me sleep, please. The wifi is seventy dirhams a night. You read that right, SEVENTY DIRHAMS FOR TWENTY-FOUR HOURS. I've never been charged half that in hotels that outshine this one.

Pros: Rooms are very spacious, and it is close to the metro line.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 3, 2013

arrived at dubai on 31th dec, travel to copthorne hotel which was purposed to be my hotel stay at dubai, paid the money to EU Holiday for this hotel. to my surprise, EU Holiday didnt book this hotel for me as the staff at Copthorne hotel told me there is no booking under my name

got a SMS message from EU Holiday telling me my hotel should be StarMetro Deira.

arrived at StarMetro Deira, the only staff at the reception told me there is no booking under my name and i need to wait till 9.30am for her manager to report work to check for the booking.

wait till 11am, their manager informed that they received EU holiday booking order. but room will only be available after 3pm. is the normal standard , so i am ok with it.

i am given a suite apartment, super spacious living room, dining room bedroom and bathroom, kitchen

BUT the door lock is broken. the toilet ceiling leaks yellowish water, dripping onto the bathtub and the bathroom floor. inform the recpetion, but their duty manager told me to talk to their customer services gal and she just noted down and nothing is offered to help me.

when u sleep at night, u can hear the aircraft takeoff and landing noises. i am ok with the noises. what i cant stand their staffs cannot seem to understand english. only Ali (who i think is their daytime manager) can fully understand english and offer u good advice and tips to help u

the only pros of this hotel is their close location to the metro station.

Room Tip: just avoid this hotel apartment - that is my tip to all travellers for choosing a good room
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about StarMetro Deira Hotel Apartments

Address: Salahuddin Rd, | Pob 184786, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #250 of 486 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — StarMetro Deira Hotel Apartments 4*
Number of rooms: 168
Official Description (provided by the hotel):
Just 6 Kms from Dubai International Airport and in the middle of the Shopping and Business district of Deira, the Hotel is located as central as it gets. Rooms start from a minimum size of 570 square feet and are fitted with the latest technology and luxourious furnishings with 5 Star facilities. ... more   less 
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