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“terrible” 1 of 5 stars
Review of Al Jawhara Metro

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Al Jawhara Metro
2.0 of 5 Hotel   |   Al Rigga Rd | PO Box 7217, Dubai, United Arab Emirates   |  
Hotel amenities
Ranked #346 of 487 Hotels in Dubai
Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“terrible”
1 of 5 stars Reviewed February 15, 2013

when i booed hotel i informed them that will be arriving at 5am and wa told it was fine, when we arrvied at 6am tired after 6 hour flight went to check in and as told our room wasnt avalible and there was only a singal left and was told they will put an extra bed in, after waiting 40mins in a dull and dark reception area, they appeared sating our room was ready, i told them i did not wait topay for a double but a singal as that was the room we were having. They told me that the already charged my card to a double and couldnt change it. i would not stay here again nor recommend it

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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2013

Stayed here feb 2013 for 3 night. Hotel is located 250m from union metro station so it's very easy to get to. 24hour service desk plus a restaurant and most services you expect. Bed were really comfortable decor is a bit dated but value for money and location is outstanding.. If you are coming with a vehicle you need to let the hotel know as parking can be a scares in the area. Close by you have McDonald's Pizza Hut few restaurants and few supermarkets and the transport options bus taxi metro.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 7, 2013

Admittedly, AJ Metro Hotel is in a great location. It is about 2 minutes away from the Metro subway station and hence provides easy access to the whole city and the airport. Similarly the staff are quite friendly and really try to be helpful.

That said, the room was quite dirty, there was no hot water for a shower 2 of the 3 nights I was there, and it was incredibly noisy. There seemed to be music playing from somewhere (maybe next to the hotel?) that went all night long for all 3 nights I was there.

There are plenty of hotels in Dubai for similar money. I would suggest going to another.

Young solo traveller, stayed February 2013.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 7, 2013

The only items working for this hotel i would say are the excellent staff and the good location near the Union Metro station that is convenient. I booked this hotel via Agoda and compared the rates with the hotel on arrival which were almost similar, however the price does not match the hotel. Dont get me wrong it would be a good hotel if the price was lower. I guess maybe the price was higher because of DSF and the several conferences. Internet worked like a charm!

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abuja
1 review
2 of 5 stars Reviewed December 2, 2012

Neat. Lift rather old school type. Hotel strategically located but you will have issues locating it as a first timer. Front desk personnel speak little english, offer little help and hardly smile! Smiles have a way of reassuring a guest. 20MB data free daily. Wifi internet reasonably fast. Will i visit there again? Yes, their services are overall good, but with lots of room for improvement. Retraining and reorientation plus tourist friendliness is key.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonds
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 30, 2012

This hotel is a very good, cheap option for Dubai. I found this hotel through agoda and spent only 45 dollars a night. When I arrived Check-in only took around 5 minutes. My room was average size but clean. There was also some english channels including some movie channels. There was also a small fridge so at least you could keep your drinks cold. The airconditioner was in good working order, a must for Dubai since the weather is so hot.

Walking distance to the metro station is only around a 5 minute walk. There are signs leading to the metro station and tells you how far the distance in meters. I think it is only around 300 meters or so. Once you get to the metro station the best thing to do is buy an all day pass. I spent only around 16 dirhams around 4 or 5 dollars.

A few tips for Dubai:

If you want to go to the top of the Burj Khalifa the ticket counter is located on the lower ground of the dubai mall. The tickets are sold in 30 minute increments. All the tickets were sold out the day I went there so I had to buy the ticket for the next day. So if you are going to Dubai for only one day I would suggest buying the tickets online.

Also for seeing all of the main attractions in Dubai the Hop-on, Hop-off big bus tour is a good option. A 24 hour ticket is around $60 and a 48 hour pass is $80. I bought the ticket at the Dubai Mall located right outside the main entrance of the mall, close to the aquarium.

Another tip is to carry an address of the hotel. Many of the taxi drivers don't know the Al Jawhara hotel by name. One time I got lost and had to take a taxi to my hotel. It was a good thing I had an address to the hotel because the taxi drivers had no clue by just saying the name.

If I were to come back to Dubai I would stay at this hotel again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
97 reviews 97 reviews
51 hotel reviews
Reviews in 50 cities Reviews in 50 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 25, 2012 via mobile

Spent one night here based on TripAdvisor reviews as I had a very late arrival and just needed a one night stay before transferring to another hotel. This hotel did fine for me as a single male.
I had to grab a taxi due to metro not running late. Taxi driver didnt know the hotel but knew the street and we found it ok.
I got to the hotel at about 2:15 a.m. and had no problem checking in as it took only about 10 minutes
Room was dated but clean. Bathroom was tight and had some mold but nothing major. Nice hot shower and clean towels.
Aircon worked great and although my room faced the Main Street it was very quiet in the morning and I had no problem sleeping in. Nice free wifi in the room. Room smelled a bit musty as it was a smoking room. I learned that in Dubai you must request a non smoking room as most are smoking.
Had the breakfast for 10 dhm and was very simple with boiled egg, toast, cereal, nescafe and juice, all self service.
The area of the hotel is an older part of town but I did walk and find the metro very easy with everyone being very helpful with directions.
would I stay here again for a quick night?? Yes!

Stayed November 2012
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Al Jawhara Metro

Address: Al Rigga Rd | PO Box 7217, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #346 of 487 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Al Jawhara Metro 2*
Number of rooms: 32
Reservation Options:
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Also Known As:
Al Jawhara Metro Hotel Dubai

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