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“little piece of paradise” 5 of 5 stars
Review of Westin Dubai Mina Seyahi Beach Resort & Marina

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Westin Dubai Mina Seyahi Beach Resort & Marina
5.0 of 5 Hotel   |   Al Sufouh Road | Jumeirah Beach, Dubai, United Arab Emirates   |  
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Ranked #24 of 486 Hotels in Dubai
tyne and wear
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
“little piece of paradise”
5 of 5 stars Reviewed September 8, 2009

wow what can i say ,this hotel was fab from start to finish

check in ........very quick and efficient , we were in our room within 10 minutes , cold drink and towel on arrival at reception

the room ...........very very clean , well furnished and lit , huge "heavenly bed" was just that , very high thread count linen , was about 6-7 foot wide , we had a delux sea view room , lovely views

bathroom ...again very very clean , well appointed bath and seperate shower and toilet , the bath was huge it has a shower attachment on it as well , good if you want to wash your hair , the shower .had two types , one rain shower and one power shower ,both fab , toiletries replenished every day , clean towels every day

housekeeping .........very good , there is a make up room button on the console so you can choose your time when you want the room done , all always done when required ,

the balcony ......sliding patio doors from the room , very good at keeping noise out , had two wicker chairs and a small table on the balcony and a light , very hot to sit out in september , we did though ,great views of the pool area and atlantis in the distance, looked lovely at night

room service .......very quick , reasonable prices and nice food , good choice on the menu, the trip was for my birthday and i got a lovely card and cake from the hotel , lovely surprise

blue orange for breakfast.......lovely spacious very clean room , good food choice ,the only gripe i had was hot food went cold very quickly , thought they could have done with a plate warmer

hunter steak restaurant ......never had a steak like it , it was like cutting butter ..fab , lovely setting , bit pricey but worth it

senyar bar .........again lovely room , great service , fab cockails , like every where in dubai alcohol is pricey , again worth it though

pool area ..lovely grounds , very very clean , pool is freezing cold , you'll get a shock !
loads of sun lounges and umbrellas , be aware the sun is strong , make sure you use a high factor if you need to and wear a hat , it does help, got a swim up pool bar , milk shakes are to die for ,cold towels given out as well

the beach .......once again very clean , the sea is hot like a bath , quite salty , great views

life guards ........they are every where , very friendly and helpful , credit to the hotel

the staff .........very helpful and friendly , always smiling , again credit to the hotel

the spa .....beautiful setting , hubby had a massage called butterfly effect , never seen his skin like that in all the years i've know him ..smooth as a babies , did the spa tour so got the massage half price .......bargain

check out ......very swift was done in 5 minutes , had pre booked airport transfer , was ready on time

all in all a great stay , the only thing i would change is , i would not up-grade to executive level , the bar had no atmosphere , so we only went once

the hotel has a free shuttle bus to shop at the MOE and the dubai mall itself sends a bus round also free of charge , just ask for a time table , well worth going to see the fountains ,they are stunning

this a fantastic hotel in an amazing setting , book it now ........i'm already looking to book for next year

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, September 22, 2009
Dear geordiegirl38,

Thank you for choosing The Westin Dubai for your recent holiday and sharing your experience with others on TripAdvisor. We're pleased to learn that your stay with us was enjoyable and hope to welcome you back in the future!

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,517 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2009

A true 5 star experince rooms a amazing roomy,clean, Heaven bed that is very hard to get out of, service is amazing fresh complimentary water every few hours. Check in best yet,conceirge great in organising a night out. Everyone that works in this hotel a amazing! Really cannot fault this place highly recommend it..

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, September 22, 2009
Dear Praxitellis,

Thank you for choosing The Westin Dubai for your recent holiday - we're happy that your stay was an enjoyable one and look forward to welcoming you back.

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 30, 2009

After looking at many different hotels I decided to go with this one after reading Trip Advisor. One of the main reasons were the reviews about the beds & oh my gosh they weren't lying the beds are divine!!!!
On arrival, which was around 3am Dubai time, we were greeted by friendly informative Reception staff. We booked the holiday with Expedia & even though our hotel transfer did not show at the airport the hotel happily paid for our Taxi. We upgraded our executive suite from a landview to a seaview at an extra £20.00 a night. A small price to pay to sit on your balcony & look at the wonderous Arabian Gulf & Atlantis Palm Hotel.
It is worth doing Executive as we didn't know that as well as breakfast you could use the Executive lounge where at various times of the day you could sample the various sandwiches, salads, scones, petit four etc etc for no extra cost. Soft drinks were also served all day yet again no extra cost.
The room was a joy, Almost like your own little studio within the hotel. The room was very spacious & the bathroom wonderful. Walk in rainfall shower etc. The toilet was also housed in it's own little room complete with bidet. The bed was amazing wish I was still laying in it now.
The beach was a short walk from the hotel. It was very clean & beautiful. It was also quiet, this may be down to the fact that it was Ramadan, but believe me it didn't matter as the hotel still fully operated. At first we thought this may affect our holiday but it didn't. Alcoholic drinks were served between 7.30 & 9pm but it was too hot to drink anyway.
I was lucky enough to be taken to the Burj Al Arab, the 7* star hotel by my wonderful partner ( I have to put that as it was expensive.... HA, HA.), for lunch. The restaurant was on the 27th floor surrounded by glass overlooking the Arabian Gulf & Palm Island. What can I say it was around £170 each for a 3 course al carte menu with tea & coffee, but it was worth every penny. It was a great life experience.
There is so much to write, but it would take to long. In short the hotel was great. The hotel staff are wonderful. In particular Nadine, Moses & the Executive Lounge Staff were wonderful. They couldn't have accomodated us any more. They really made us feel special.
We are not the type of people to go back to the same hotel again & again, but we may make the exception this time. We highly recommend this hotel it was great.
The only moan that we have was in the airport, maybe because we both have dreadlocks they searched my partner once & then in another part of the airport they wanted to search him again. It was like they wanted to catch us with something. However, we protested about the second search & were left alone. In the grand scheme of things we were lucky not to be cavity searched like Lily Allen & her crew were. SMILE. x

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, September 8, 2009
Dear funkydreads,

Thank you for choosing The Westin Dubai for your recent holiday - we're very glad to learn that you enjoyed it and hope to welcome you back soon (hopefully with a better airport experience next time!)

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 28, 2009

We stayed in the Westin for 9 nights from the pick up to the drop off we had a great time at the Westin. The food, service,gardens,pool area and the Staff fab.We would go again tomorrow !!!!

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, August 30, 2009
Dear owainWales,

Thank you for your wonderful comments - we're very glad that your stay with us at The Westin Dubai was a memorable one! Looking forward to welcoming you back on your next visit to Dubai.

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 28, 2009

My partner and i stayed here for 8 nights & i will try summarise everything to give people a good idea what to expect..Here goes...

Check in: I can understand the review which is entitle "mixed feelings" because our check in was a bit like hers. We arrived very early after a very pleasant flight with virgin atlantic.I had emailed ahead to request a check in at 8.30am but when we arrived at the hotel it was all go at reception. There was only 2 people manning the reception desk and they were swamped. We waited 10 minutes before being greeted by a very nice receptionist called Moses, no cold face clothe or cool juice which we are used to receiving in hotels in Dubai (Kempinski & Palm Tree court both had a much better check in more appropriate for a 5 star hotel in Dubai!!) I think the explanation for this is purely due to the early arrival & business of the receptionists because we passed by reception a few times later in the evening and saw people checking in,being served juice etc.. No big deal though & Moses escorted us to the breakfast room & informed us that as we were leaving early on our last day we could take our breakfast on arrival instead. We really appreciated this & though they were full the night previous they very kindly got us checked in 2 hours later.
Breakfast: One word EXCELLENT.Its served in Blue Orange which is the best buffet I have seen in a hotel yet.Great choice both for breakfast and dinner.
Dinners: We ate in Hunters which is excellent. I dont eat meat but there are fish & vegetarian options.Its expensive.We spent about €150.00 for 2 starters,2 mains & 2 desserts,1 g&t & 2 soft drinks.Service impeccable & the waiter proudly informed us that it was voted the best steakhouse in Dubai by time out mag.Only sorry we didnt have the time for a return trip. Bussola also very good (genuine Italian) but the pizzaria was closed :( Never mind we had pizza in Cirros Pmodoro over in the sister hotel the Le Meridien.Great cheap and cheerful! The asian in the hotel was also excellent but could have done with a bit more variety.Also expensive.We drank most nights in the Atrium and loved the big comfy sofas and cakes & fresh juice.Reasonable value too. The poolside bar lacked atmosphere and always had ants crawling on the counters which put me off it.I know its outdoors but needed to be cleaned waay more frequently. Room service incidently is alot better than other hotels Ive tried.Its food from blue orange & arrives quickly.Yum.
Beach: Lovely and quiet.Never too busy.We spent all our time here rather than the pools which were busier & 2 of them closed for maintainance. The main pool is huge and well tended.Towels provided & all the staff at the pools/beach very warm & welcoming.
Spa: Small & expensive but very intimate & luxurious surrondings & i had the best massage of my life..called the butterfly effect & it certainly was worth the price. I got a card for a 40% discount which meant i only paid about €75.00. Look out for these off staff!
In conclusion I had an excellent stay & on check out we ordered a taxi & were asked would we prefer a hotel car or regular taxi which was good to have the option. There are buses to the malls etc..and taxis are cheap. We would both recommend this hotel strongly. The surrondings are beautiful & central,right next door to the royal mirage and with views of the atlantis and Burj. There is building going on around but it never intrudes on the beach or in you room. We stayed in a seview delux room and it was a joy to wake up and sit on the balcony. The hotel rooms are excellent by even the fussiest persons standards. The hotels new so everything is new & all the rooms have large kingsized beds and are large in size with all the mod cons.The cleaners will clean the rooms any time & always are around working hard but they all have time to greet you & smile which makes the difference in a hotel. I would urge anyone thinking of staying in Dubai to stay here particularly if its your 1st visit. It will not disappoint!! In terms of location & amenities it would be hard to beat! We are already planning our return.Thanks to all the staff who made it such an enjoyable 4th visit to Dubai!

  • Stayed August 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, August 30, 2009
Dear babydoll27,

Thank you for choosing The Westin Dubai for your recent holiday and for taking the time to share your experience online. We're very happy to learn that your stay with us was memorable and hope to welcome you back on your next Dubai holiday!

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 26, 2009

We stayed at the Westin for three days/nights before going onto the Maldives. The Westin was rated a 5-Star - it defintely was! Elegant, pristine, comfortable, with all the amenities you could want including a luxurious bathroom, giant king-sized bed, and views! Very generous sized rooms. We had a sea view room with a full balcony on the eighth floor. It was very hot in August - 106 F - but the room was extremely comfortable.

The pool has an area stricly for kids and another section for adults only. The staff couldn't do enough for us or any of the other guests.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, August 30, 2009
Dear bearina,

Thank you for choosing The Westin Dubai for your recent holiday - we're very happy to learn that you enjoyed your stay with us and hope to welcome you back in the near future!

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
riyadh
1 review
5 of 5 stars Reviewed August 24, 2009

When i first checked in i was given a room with no seaview because it was on the first floor, but the room was huge!! I asked to be moved to a room higher up to have a view of the ocean a couple of days later and was moved to a room that was a bit smaller but had a beautiful view. The room was clean and housekeeping tidy up your room any time of the day which is great because we were quite messy and woke up pretty late lool
The Blue Orange restaurant has amazing food but it's a bit pricey..
Room service is great and quick..
The pool is great with plenty of sunbeds. The sea was a bit closed off.
Regarding location, it's pretty close to Atlantis and costs about 20-30 dirhams to get to the malls.

Overall i spent 10 amazing days at this hotel and would recommend it to everybody.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minaseyahi, General Manager at Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, August 26, 2009
Dear purplesky83,

Thank you for your recent stay with us at The Westin Dubai - we're pleased to learn that your trip was memorable and look forward to welcoming you back again at our resort!

Sincerely,

Peter A.
General Manager, Complex
The Westin Dubai Mina Seyahi Beach Resort & Marina
Le Meridien Mina Seyahi Beach Resort & Marina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westin Dubai Mina Seyahi Beach Resort & Marina

Address: Al Sufouh Road | Jumeirah Beach, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Dubai
#16 Business Hotel in Dubai
#17 Romantic Hotel in Dubai
#19 Family Hotel in Dubai
#22 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Westin Dubai Mina Seyahi Beach Resort & Marina 5*
Number of rooms: 294
Official Description (provided by the hotel):
Located on a pristine stretch of Jumeirah Beach, The Westin Dubai features 294 rooms, 14 complexed restaurants & bars, a Westin Heavenly Spa and extensive water sport activities. ... more   less 
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Also Known As:
Westin Dubai Mina Seyahi Beach Resort And Marina
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Dubai Westin

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