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“Consistency is rare” 4 of 5 stars
Review of Radisson Blu Royal Suite Hotel, Jeddah

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Radisson Blu Royal Suite Hotel, Jeddah
3.0 of 5 Hotel   |   Madina Road, Jeddah 21463, Saudi Arabia   |  
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Ranked #8 of 94 Hotels in Jeddah
UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Consistency is rare”
4 of 5 stars Reviewed September 17, 2013

as a professional trainer who has left a review on this hotel before ( please see previous.) I was are always a little concerned that the hotel would not deliver a great result a second time. Consistency of quality, food and rooms both for training and bedrooms is the key to delivering excellent service during multiple visits. I am delighted to say that as a trainer the support and quality of the rooms and media was as good this time as my previous visit. Nothing was to difficult for the staff and the management in ensuring that the training event and the delegates needs hit the top level. The hotel is always comfortable and once again the quality of the lunch was outstanding and really appreciated by the delegates and myself. Its so hard to achieve a high standard in all areas on more than one occasion but I am pleased to say the hotel achieved this and I would recommend the hotel to any prospective trainers or training events Thank you for making my event and the demands of the range of new delegates every two days so successful.
Regards to all
Lance Hemphill

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brahim R, General Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, September 18, 2013
Dear Mr.Lance,

We were happy to read your review and thanks for your thoughtful feedback, on behalf of all of my colleagues, who contributed to making your stay with us a memorable one.

Personalized and consistency in providing service is of a great importance to Radisson Blu, and we continuously strive for the best and invest in trainings to ensure every guest feels special.

We look forward to welcoming you in Radisson Blu Royal Suite, when your travel brings you back in Jeddah soon.

Yours sincerely,

Brahim Robio
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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64 reviews from our community

Traveler rating
    25
    15
    15
    6
    3
See reviews for
5
2
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48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Arabic first
  • English first
  • Spanish first
  • Any
English first
tunis
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 22, 2013

Absolute professional service and great rooms.This is the place to be.comfortable rooms.clean linen.staff are friendly and they served us perfectly.i would recommend it to all. Thank you radisson blu team.well done.i will visit again very soon.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seymor R, Revenue Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, January 5, 2014
Dear Solo T,

Thank you very much for your review about our hotel.

We are glad to welcome you back again in our hotel in the future.

Once again, thank you very much.

Best regards,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 3, 2013 via mobile

I have been in this hotel with my small family. It was nice stay, fairly size room and great breakfast. Not to forget mentioning the friendly and professional staff. Some negative points to mention: I order additional blankets and was served with very poor sheets, internet was very slow, hotel access to the main road was closed.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brahim R, General Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, May 5, 2013
Dear Juhaniad,

We appreciate you taking the time to post your review regarding your recent stay with us. I am happy that you and your family had an enjoyable stay with us.

Thank you very much for sharing the feedback as this will help me and my team to focus on this specific areas and improve our services.

i hope to see you back in our hotel if your travel brings you to Jeddah.

Sincerely yours

Brahim Robio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torquay, United Kingdom
Top Contributor
104 reviews 104 reviews
31 hotel reviews
Reviews in 46 cities Reviews in 46 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed April 25, 2013

I agree that the decor of this place is not to everyones taste, but the rooms were big and the bed was comfy. Only had breakfast in the morning which was ok. Staff were fine. Would stay again as price was ok.

As this hotel is split into two towers you might have to walk between lifts to get to your room.

Room Tip: get one in the first tower if possible to save yourself having to walk between towers on level 2
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeymorRoyalSuite, Revenue Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, April 27, 2013
Dear Guest,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the comfort of our room, the service provided by our staff, and the breakfast. We look forward to your next stay.

We also have to say sorry for you have to walk a long way to reach your room due to our building configuration. We are truly sorry for the inconveniences this has caused you.

Once again, thank you very much and hope to see you back in our hotel if your travel brings you to Jeddah.


Sincerely,

The Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 17, 2013

I stayed for two nights in the Radisson Blu Royal Suite Hotel in April. The rooms in the hotel are very good, mine was excellent. very spacious, comfortable, everything a business traveler needs and of course perfectly clean.

The check in process was easy, even when I was checking in at 7:30am!

The only odd bit was the restaurant in the evening, whilst I was there it was closed and the cafe was serving meals. The food was good but the dining area was completely empty. There may have been a very good reason for this and its NOT any kind of negative opinion.

I liked this hotel and look forward to my next visit.

Room Tip: If you wanted to avoid the early mosque call to prayer then avoid my room 515... I quite enjoy liste...
See more room tips
  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeymorRoyalSuite, Revenue Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, April 18, 2013
Dear Guest,

We appreciate you taking the time to share your feedback and complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Blu Royal Suite Hotel, Jeddah, we would like to thank you for your business and we hope to see you again when your travel brings you back to the area.

Once again, Thank you very much.


Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 2, 2013

As a business consultant who delivers training in numerous hotels its really excellent to give feedback on a hotel that matches guest quality with a conference support and facilities to the highest standard. Guest first, rooms are very functional and very comfortable with all amenities you expect from a quality hotel. The decor is traditional Arabic and fits the hotel very nicely. The restaurant serves a wide range of excellent food from around the world and the staff and the management have a pride in what they display which really comes across in their presentation and commitment to the customer. Overall as a guest I would recommend this hotel to anyone visiting Jeddah. As a trainer who was working there I was blown away by the professionalism of the conference team and the facilities. Usually I spend part of the training event trying to get satisfaction for resources or room layout in a hotel that fits business meetings better than training events. That was not the case here. All my needs were met from the moment I arrived. Every day the management checked to see if I was satisfied (usually lacking in other hotels I have worked) I give special thanks to Oliver who attends and services the rooms. He is not only very professional and does an outstanding job, he never loses his smile. He reflects all the staff I had dealings with be it guest or business trainer and for these reasons I endorse the hotel as one of the most professional and relaxing hotels I have worked in around the world. Well done to all. Lance Hemphill
Director
uCan Learning and Development limited
On behalf of Audi AVME

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeymorRoyalSuite, Revenue Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, April 3, 2013
Dear Guest,

We appreciate you taking the time to share your feedback and complete a survey regarding your recent stay with us.

On behalf of our entire staff here at the Radisson Blu Royal Suite Hotel, Jeddah, we would like to thank you for your business and we hope to see you again when your travel brings you back to the area.

Once again, Thank you very much.


Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tuessling, Germany
Top Contributor
50 reviews 50 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 27, 2013

The Radisson Blu is program - regarding price relations and service.
The hotel itself is very nice, the rooms are great but the local service is not as good as expected.
There's a Royal Cafe which is not providing more than a cafe. The charme of the design is something between 70ies and Arabian Barock. The AC's cold air is streaming everywhere.
The restaurant is is quite good but no compare to Radisson Blu Hotel in Jeddah.
The staff is very nice but it looks like that the are quite unexperienced. Even my Limo to the airport was 20 min late - which can leave you back in the country!?
However from the suites I was expecting more - next time the hotel again.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeymorRoyalSuite, Revenue Manager at Radisson Blu Royal Suite Hotel, Jeddah, responded to this review, March 31, 2013
Dear Guest,

We appreciate you taking the time to post your comment regarding your recent stay with us.

Thank you very much for sharing the feedback as this will help me and my team to focus on this specific areas and improve our services.

For your information, there is plans to improve hotel facilities, and soon you will see a new look and feel of Radisson Blu Royal Suite Jeddah.

Looking forward to welcome you back, when your travel brings you to Jeddah.

Sincerely yours,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Royal Suite Hotel, Jeddah

Address: Madina Road, Jeddah 21463, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 94 Hotels in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Radisson Blu Royal Suite Hotel, Jeddah 3*
Number of rooms: 83
Official Description (provided by the hotel):
Located on Medina Road, the hotel is just 15 minutes from King Abdul Aziz International Airport. Hotel guests can easily stroll to the famous Tahlia Road shopping area and old souks. Choose from 83 high-end suites and guest rooms, sumptuously designed and thoughtfully comfortable. Free high-speed, wireless Internet access is available throughout the hotel. The on-site Al Iwan Restaurant serves delicious globally-inspired cuisine, and you can savour a perfect cup of gourmet coffee at the hotel's Cafe Le Royal Lounge. Relax in the exclusive health club with an indoor swimming pool and bar. Seven meeting rooms at this hotel provide Jeddah event planners with the latest audiovisual equipment and catering for small to mid-size meetings. ... more   less 
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