We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hilton class” 4 of 5 stars
Review of Jeddah Hilton Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Jeddah Hilton Hotel to your Saves list
Jeddah Hilton Hotel
5.0 of 5 Hotel   |   North Corniche Road, Jeddah 21362, Saudi Arabia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Summer Sale - Save 25%
Ranked #6 of 103 Hotels in Jeddah
Brussels, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hilton class”
4 of 5 stars Reviewed December 1, 2013

As expected, good service, good rooms, got one with sea view on high floor, nice fruit basket as welcome gift, good room service, impresssive atrium and nice restaurants not inexpensive but...hilton style

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, General Manager at Jeddah Hilton Hotel, responded to this review, December 3, 2013
Dear Guest

Thank you very much for sharing your stay at the Jeddah Hilton. The pleasure is ours when we meet the expectations of our guests and comments like these makes us proud.

We look forward to welcome you back to the Jeddah Hilton soon.

Yours sincerely


Kevin Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

360 reviews from our community

Traveler rating
    132
    142
    54
    16
    16
See reviews for
27
36
26
248
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Dammam, Ash Sharqiyah, Saudi Arabia
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed November 24, 2013

Known as one of the good star hotel in Jeddah, with beautiful lobby, rooms ok, had to ask for tea tray, food basket etc. breakfast was good served at ground floor. Reception and people at desk are below standard. If you are blue eye, you will get free upgrade else std service

  • Stayed November 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business Development at Jeddah Hilton Hotel, responded to this review, December 25, 2013
Dear Sir,

Thank you for sharing your stay at the Jeddah Hilton, I will be delighted to share your feedback with our team.

We look forward to welcome you back to the Jeddah Hilton soon

Regards,

Inayat Ramjean
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, United Kingdom
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 18, 2013

Grand Lobby as you enter.....one of those atrium styles where the corridors look down into the central lobby.
I had a superior room which was well appointed, a good size bathroom with nice products supplied. Slippers but no dressing gown?

At Riyals 1500 ( GB £ 250) this is not inexpensive, but the hotel is well located and of an expected quality and standard. The rooms have great views and I had a small balcony with a view up the coastline. I would expect , like a previous contributor states, free wifi. At this sort of rate and this sort of hotel standard, it bugs me that hotel chains think its ok to charge for wifi.

The leisure complex in the basement is phenomenal. Bowling alley, squash courts, indoor/outdoor pools, snooker/pool room and a gym that is one of the best incorporated into a hotel I've experienced. Irritatingly the outside pool was closed for engineering maintenance....whilst the banner on their website states that it was closed until 19 Oct....time to update the website me thinks.

All in all a pleasant hotel and more than adequate for a nights business in Jeddah.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, General Manager at Jeddah Hilton Hotel, responded to this review, November 23, 2013
Dear Guest

Thank you very much for sharing your comments with us during your recent stay at the Jeddah HIlton. It will be my pleasure to share your feedback with our team.

Regarding the outdoor swimming pool, please accept our apologies as there were some delays with maintenance. Our outdoor swimming pool will be back to operation on the 25th of November.

We look forward to welcoming you soon to the Jeddah Hilton.

Yours sincerely

Kevin Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 17, 2013

Rooms.
Comfortable, usual Hilton standard.

Check in / Reception.
Dependent on who you get, you will either get an ok service, or a substandard one. Very little interaction, rather dismissive and not very helpful. Just about got the job done. Rather interesting to watch the employee chew gum, drink, and eat snacks behind the desk. Professional? First and last impressions count and I'm afraid the reception desk employees require basic, at the very least, customer service training.

Location.
20 min from airport.

Positives.
Comfortable , quiet rooms.

Negatives.
£20 for internet. No, you read that right. £20 for internet. One device for 24 hours. That is reason enough NOT to stay at this hotel. They have you as a captive user and you have no choice but to pay. In this day and age I'm embarrassed for Hilton.

Room Tip: Sheraton? It's only a 10 min walk away.
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, General Manager at Jeddah Hilton Hotel, responded to this review, November 18, 2013
Dear Guest

I would like to thank you for sharing your observations of our reception desk staff during check in. Please accept our apologies for the inconvenience and annoyance caused to you and rest assured that this is definitely not the standard we aim to achieve. We greatly appreciate and acknowledge your comments and I have tasked Basel Barayan, the hotel’s Front Office Manager with taking immediate action as well as improving our customer service training.

Once again our sincere apologies and we look forward to welcoming you back to the Jeddah Hilton on a future visit.

Yours sincerely


Kevin Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 of 5 stars Reviewed November 14, 2013

Lovely hotel but will not be staying there again as they wanted £20 a day for wifi!!!! They offer 1 hour free wifi in the lobby but as a woman I did not feel comfortable sitting in the lobby to make a private call home. I travel all over the world and stay in a lot of 4 and 5 star hotels and none of them charge £20 a day for wifi! In fact most hotels offer free wifi to their guests. Very disappointed in this hotel!

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
60 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed November 12, 2013

Looks all bling bling when entering the lobby but than i had to wait 45 minutes to check-in. Even while arriving at 21.00 in the evening, my room wasn't clean yet... First room I got was a smokers room while i requested for a non-smoking room. Back at reception i had to wait for a long time again..... and than got a different room. Room was fine but don't expect anything spectacular. Breakfast was good and staff was very nice.

Good for a night but if there are better options than go for it.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, General Manager at Jeddah Hilton Hotel, responded to this review, November 17, 2013
Dear Guest

We would like to thank you for sharing your valuable feedback during your recent stay at the Jeddah Hilton. We appreciate your comment and shared with our front office team to avoid reoccurence in the future.

Please accept our apology to the inconvenience caused you and we look forward to welcoming you once more at the Jeddah Hilton on a future visit.

Yours sincerely


Kevin Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 8, 2013

The hotel is elegant,clean and new. Great views of the Red Sea across the corniche.
The staff are friendly and efficient. At USD 500 plus per night it is hardly a bargain but as a short break from the desert it is worth a splash.

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, General Manager at Jeddah Hilton Hotel, responded to this review, November 17, 2013
Dear John

Thank you very much for sharing your comments during your recent stay at the Jeddah HIlton. It will be my pleasure to share your feedback with my team.

We look forward to welcoming you soon to the Jeddah Hilton.

Yours sincerely


Kevin Brett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Jeddah Hilton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jeddah Hilton Hotel

Address: North Corniche Road, Jeddah 21362, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Jeddah
#4 Business Hotel in Jeddah
#5 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jeddah Hilton Hotel 5*
Number of rooms: 388
Official Description (provided by the hotel):
With event space for up to 3500 delegates, Jeddah Hilton is one of the city's largest hotel conference centers. Set along the Corniche and overlooking the Red Sea, this Jeddah hotel offers stunning views and a convenient location within easy reach of the airport, city center and the Holy City of Makkah. Expect an elegant ambiance the moment you step into the spacious lobby, adorned with waterfalls and fountains. The 388-room Jeddah Hilton Hotel boasts a range of accommodations from comfortable Guest Rooms, Executive Rooms, and spacious Suites with a variety of floor plans and views available. Extensive amenities include a shopping arcade, top-floor Executive Lounge with panoramic sea views and five restaurants serving the finest Persian and international cuisines. Take a stroll through the tropical garden, relax with a shiatsu massage at Hilton Fitness, or enjoy a swim in the indoor or outdoor pool after a game of squash or tennis. Customer service is paramount at Jeddah Hilton Hotel and our dedicated staff is available around the clock for all your needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Travelocity, Odigeo, Priceline, Expedia, Agoda and HotelTravel.com so you can book your Jeddah Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Jeddah
Hilton Jeddah

Owners: What's your side of the story?

If you own or manage Jeddah Hilton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.