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“The worst hotel which I stay in by businesss” 2 of 5 stars
Review of Pullman Al Hamra Hotel

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Pullman Al Hamra Hotel
5.0 of 5 Hotel   |   Palestine Street, Jeddah 21462, Saudi Arabia   |  
Hotel amenities
Ranked #34 of 94 Hotels in Jeddah
Al Khobar, Saudi Arabia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The worst hotel which I stay in by businesss”
2 of 5 stars Reviewed November 28, 2012

Front desk employees no manners,
Restaurant employees same no manners
No safety, whoever is coming and going they are in house or not no control.

I have a lot to explain but no matter they will never improve.

  • Stayed November 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 reviews from our community

Traveler rating
    17
    36
    51
    35
    33
See reviews for
9
12
23
126
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
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English first
Cosmopolitan
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 15, 2012

Starts with bad booking policies, to downtrodden rooms, no power outlets or decent office services for a business traveller to waiters who undertsnad nothing to a surly staff at reception, to those who are actually rude...except (Kumar thank him )...
The whole experience is just stressful ! Go to the Movenpick !

Room Tip: no....................in general try to avoid.....
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
51 reviews 51 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed October 11, 2012 via mobile

The rooms are very used and need urgently a renovation. The rooms facing the Falestine road are very noisy from early morning until far past midnight.
At breakfast there was only one person for cleaning the tables, printing bills and preparing omelets. You had to force him for making omelets or leave without.

The only benefit of this hotel is its central location and a well equipped gym.

  • Stayed October 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed October 10, 2012

I am currently staying in this hotel. Hotel is gud enough but in no way can called as 5 Star.
Resturnt staff need very much training. Basic thing they need to tought tht... There need to be an additional empty plate required to eat a pizza. Person can not directly start eating from the main plate... Coffee making also need to teach them.
Being Vegeterian is a big pain to be here... Bcz u'll not found anything Veggie other than Salad.
Room & Bed are OK for single person... But first time I realise that KING SIZE bed can even be smaller than QUEEN SIZE lol :-)
Overall OK Sort of hotel... But better to check for other nearby option also befoe finalisin to stay here...

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Luxembourg City, Luxembourg
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 6, 2012

Once upon a time, it was a nice five stars hotel in Jeddah.... You can see the former glorious past of this hotel, but now it is just a souvenir. I confess it was not that bad as expected after reading the reviews here, but it is definitely not a five stars hotel anymore. The carpets are plenty of stains, the washrooms have leakages everywhere and the lobby is smokey; but I have to say that the staff is helpfull and nice. They have tried to answer to all my demands. The breakfast is excellent and the beds are comfortable.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Abu Dhabi
1 review
2 of 5 stars Reviewed September 30, 2012

Hello, I stayed in this hotel having high expectations as this is upgraded from Sofitel to Pullman. I was also expecting more because of the value charged USD 201+

I dont think I will stay in this one again. The parking lot and hotel sorroundings seemed filthy. There is no direct access to the hotel from the parking lot.

I checked about the drop to the airport and Concierge mentioned not to book the airport drop with the hotel reservation but to do it through him which so completely put me off, I decided to take a taxi.

  • Stayed September 2012, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed September 27, 2012

This is a lovely hotel in Jeddah with a homely feel and very nice accommodation and food. The service is very good and it is well situated to allow you to access this wonderful city and the interesting shopping areas . I have visited this hotel on more than one occassion and have never been disappointed by the welcome I get. I will look forward to returning very soon.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Al Hamra Hotel

Address: Palestine Street, Jeddah 21462, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Jeddah
#18 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Al Hamra Hotel 5*
Number of rooms: 253
Official Description (provided by the hotel):
Enjoy an ideal location in the heart of the business, administrative and diplomatic district, close to the city center and the sea, with 253 spacious rooms including 26 suites or 25 apartments. Sample the exquisite delights of our Mediterranean or Italian restaurants. 5 meeting rooms and 2 reception rooms host up to 350 people. Relax or work out in our fitness center, sauna, Jacuzzi, steam room, and swimming pool. Water sports, a private beach and diving center are just 20 minutes away by car. ... more   less 
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Also Known As:
Sofitel Alhamra Jeddah Hotel Jeddah
Sofitel Jeddah
Jeddah Sofitel
Accor Alhamra Jeddah

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