We booked our stay at the Ban Lao guest house for four nights in late February over the internet. We followed all the procedures the Ban Lao required, including reconfirming a week ahead. When we arrived at the guest house, we were told, sorry, no room. But we had reservations that we reconfirmed, we said. Sorry and no interest in helping us. As it turns out, they decided to let the people in the room we had reserved stay longer irrespective of their commitment to us. After much discussion, with multiple persons and us refusing to leave (no where to go in any case as much else was booked that we knew about), the Ban Lao did find us another guest house around the corner to stay.
We can't comment on the facilities other than to note that the lobby was run down, but if you chose to stay, have a back up plan and arrive fully prepared for the worst.
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