I dined here twice during my stay in Luang Prabang and there was a tremendous difference between the two experiences. The establishment has great atmosphere, a broad menu and good prices. The location a a little further along the Main Street cutting down on the noise traffic. During my first visit I had a 'luang Prabang' pizza topped with the local sausaage that was fantastic, infact all the pizzas looked fantastic and I wanted to try them all, and the service was equally good. I was so pleased that I decided I would dine there myself on the final night of my stay. The difference was amazing. I had the unfortunate experience of looking into the kitchen from my seat and saw to my horror the waiter, not the chef, preparing my food. I watched him begin praring the food without washing his hands. I watched him cook without a hairnet like the other chefs and saw him continually flicking his hair from side to side right over my food. I counted him removing hairs at least twice a third time go looking for one more that he eventually gave up on. I watched him rub his nose vigioursly with his hand numerous times and he simply continued to handle my food. Given the need to be conscious of food hygiene in Laos, or anywhere for that matter, I got up and said I would leave and why and that I would not pay for the meal. They got quite stroppy insisting I pay for my drink. After intitially refusing giving the disgusting food preparation I had seen I relented when they began to call the police. A stay in a Lao police station did not appeal. Finally when I was leaving the manager said menacingly, 'I will remember you'. On my way back to my guesthouse I noticed that the manager and another waiter were following me on their scooters. It was indeed a scary experience on dark streets in another country. I managed to lose them but it could have ended badly. The sad thing is that when the staff are not being unhygienic with the food and attacking you this is a nice place.
Like the title of this review says, 'It was the best of times, it was the worst of times'. Unfortunately one only remembers the bad.
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