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“Graceful royal residence” 5 of 5 stars
Review of Victoria Xiengthong Palace

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Victoria Xiengthong Palace
4.0 of 5 Hotel   |   Kounxoau Road, Ban Phonehueng, Luang Prabang, Laos   |  
Hotel amenities
Ranked #9 of 67 Hotels in Luang Prabang
Montclair, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
“Graceful royal residence”
5 of 5 stars Reviewed September 15, 2012

We stayed here with our three children for 3 nights while exploring
Luang Prabang. The accommodations are elegant and beautifully appointed. There are many lovely touches in the rooms which are very roomy and comfortable. We were upgraded to a suite which had a lovely sitting room and overlooked the Mekong river. Our kids had a room on the other side of the building which was smaller but certainly big enough for the three of them.
The location of the hotel is perfect for the morning alms walk as it is located on the less touristy street where the monks walk to return to the monasteries. You just need to walk out the door. The breakfast is really a highlight of the experience. The food was excellent and the staff extremely friendly and lovely. The restaurant overlooks the Mekong river and it is a joy to wake early and watch luang Prabang come to life.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, September 24, 2012
Thank you for your excellant review ! These reviews make our team motivated & do our jobs better. Thank you & looking forward to welcome you to Xiengthong Palace again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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260 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • English first
  • French first
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English first
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2012

We have had an amazing 10 day stay in Luang Prabang staying at the luxurious Xiengthong Palace Hotel. The staff are amazingly hospitable and helpful and the suites are beautifully designed in a serene, tranquil location all appointed by the mighty Mekong River right in town. We enjoyed sumptuous breakfasts, attentive service and would recommend this historic hotel to anyone. Will come again!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu S, General Manager at Victoria Xiengthong Palace, responded to this review, September 13, 2012
Thank you for taking time to write this wonderful review ! We are overjoyed by your comments since you & your family stayed for 10 days ; the first guest to stay over one week, since the opening of this hotel in last December. Thank you & looking forward to welcome you & your family to Xiengthong Palace AGAIN !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2012

I've been here 3 nights for my business. The staff were very friendly and helpful, all being able to speak some English as a common method of communication. Xiengthong Palace is a most restful and peaceful place to stay and in an ideal location to take a break or to explore Luang Prabang. The rooms are stately and offer a dark wood paneled deck. The bathrooms have large shower chamber enclosed in glass and large bath tub. The hotel has a nice restaurant and bar with river view. The food is excellent, all services are perfect. It makes my trip become more helpful and memorable.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu S, General Manager at Victoria Xiengthong Palace, responded to this review, September 12, 2012
Thank you for writing a review ! Your comments make wonders to the motivational levels of our team at Xiengthong Palace . Looking forward to welcome you to Xiengthong Palace again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
5 of 5 stars Reviewed September 2, 2012

This hotel is ideally located in the northern part of the city, far from the tourist crowds, yet a 15 minute stroll to all the sights in central Luang Prabang. The staff and management are gracious, the facilities elegant and modern, and the atmosphere extremely restful. The restaurant is a particular jewel with an excellent menu and wonderful location overlooking the Mekong River. I would not hesitate to return and recommend the hotel very highly.

Room Tip: Make sure you book one of the spacious villas with your own private plunge pool and balcony terrace...
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  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu S, General Manager at Victoria Xiengthong Palace, responded to this review, September 6, 2012
Thank you for taking time to write a review ! These comments make us motivated & increase our performances. Thank you again & looking forward to welcome again to Xiengthong Palace !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 1, 2012

Having recently stayed three nights at this location, I must admit that the 'Jasmine Suite' that I stayed in was spacious, well appointed, very clean and well maintained. The staff were very friendly and helpful, all being able to speak some English as a common method of communication. The buildings are beautiful in their own right.
The on site restaurant where, breakfast, lunch and dinner can be obtained was excellent serving a variety of very nice meals.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu S, General Manager at Victoria Xiengthong Palace, responded to this review, September 6, 2012
Thank you for your excellent review ! Your comments make us proud & motivated ! Looking forward to welcome you to Xiengthong Palace again ! Thank you !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2012

A truly serene and tranquil place to stay and having been an early guest not long after Xiengthong Palace opened I knew that I would go back. The staff I have found to be without exception most attentive, always extremely polite and kind - a reflection of the Lao people in general and representative of Xienthong Palace.

Xiengthong Palace is a most restful and peaceful place to stay and in an ideal location to take a break or to explore Luang Prabang and it's attractions and surrounds further.

Room Tip: Mekong suites with a view of the Mekong River are idea.l
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  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, August 16, 2012
Thank you for coming again to Xiengthong Palace & thank you for taking time to write a review ! Your comments makes us motivated & do our jobs better ! Thank you again & looking forward to welcome you to Xiengthong Palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 14, 2012

undoubtedly the best place to stay in LP.Very friendly staff,nice clean rooms,personalized service,
and good food.Probably one of the best hotels I have stayed at.Architecture fantastic as well.Location is also excellent, just walking distance from the night market and temples around.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gamunu, General Manager at Victoria Xiengthong Palace, responded to this review, August 20, 2012
Thank you for taking time to write a review in Trip Ad visor ! Looking forward to welcome you to Xiengthong Palace again !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Victoria Xiengthong Palace

Address: Kounxoau Road, Ban Phonehueng, Luang Prabang, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #9 of 67 Hotels in Luang Prabang
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Victoria Xiengthong Palace 4*
Number of rooms: 26
Official Description (provided by the hotel):
Located in the heart of Luang Prabang, surrounded by the golden spires of the town’s famous Buddhist temples is Victoria Xiengthong Palace, the last residence of the Laos Royal Family. This beautiful boutique property has been lovingly restored to its former glory, and once more sits proudly on the banks of the Mekong River. The 26 elegantly appointed rooms and suites capture the essence of Laos’ unique culture and style, with local materials and fabrics used throughout. Look out upon the majestic Wat Xiengthong – the town’s most famous temple, or simply sit back and soak up the ambience of this UNESCO protected palace, the perfect place to discover the wonder and charm of Luang Prabang – the Jewel of Indochina. ... more   less 
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