We spent three nights in a "superior room" with windows that were boarded up and poor internet connection. They have about 5 routers in the facility but none would give reliable connection. When I asked for help at the front desk, they said I could use a computer in the reception area. I said that I wanted to use mine in my room, told them what the troubleshooting said was the problem and asked for help. The clerk made a phone call. After standing in front of him for a few minutes while he was talking on the phone, another clerk asked if she could help. When I told her that the clerk on the phone was calling about the internet problem, she said, "oh no, he is talking to his family".
The breakfast was the worst we had in our 3 weeks in SE Asia and the coffee was absolutely terrible. Some went out to a coffee shop to get something drinkable. The air conditioning worked and the location is not bad.
We were expecting something better from a hotel with a "certificate of excellence in 2013"
- Official Description (provided by the hotel):
- An official UNESCO protected site and built in authentic traditional Lao style, MyLaoHome Boutique Hotel is located right in the middle of the city. Featuring one of the best rooms in the area, MyLaoHome Boutique Hotel adds a twist to boutique hotels with its spread of fauna, as well as a generously spaced balcony terrace. Be awed with the view of the Mekong River nearby as we pamper you with our Lao Hospitality and a selection of fine foods at our restaurant. ... more less
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- Also Known As:
- New Daraphet Villa Hotel Luang Prabang