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“Aweful” 1 of 5 stars
Review of Villa Suan Maak

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Villa Suan Maak
092 05 Noradeth Rd., Luang Prabang, Laos   |  
Hotel amenities
1 review
3 helpful votes 3 helpful votes
“Aweful”
1 of 5 stars Reviewed July 25, 2013 via mobile


Most of the times there was nobody at the reception. My requests to fix the air conditioning in our room remained unanswered.
Besides that was the service not willing to help for example to call a local taxi service.
Breakfast was simple but not tasty at all. Above all the "kitchen" appeared unhygienic. My girlfriend had some black hair in her scrambled eggs although we both have blond hair - nice.
Oh, and by the way, be aware of the sharp edges in the bathroom tiles.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 1, 2013 via mobile

Villa suan maak is really quite far from the centre compared to tens of other guesthouses that you could stay in instead. This might be a positive in other cities but LP is not a noisy city anyway and the cockerels at suan maak woke me up every day at 4am - so annoying! I was charged $16 for one person in a twin room and was quite disappointed in the standard of room for that price in SE Asia - it was very dark and a little shabby. The electrical socket was receding into the wall and very difficult to use as a result. Breakfast was average. I discussed the poor value with one of the staff members who brought the price down to $14 so I moved to a guesthouse right in the middle of town for nearly half that. You can do better in Luang Prabang!

  • Stayed June 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luang Prabang, Laos
1 review
5 of 5 stars Reviewed May 16, 2013

On my arrival,and daily during my 2 month stay,at Villa Suan Maak the owners and Lao staff have been lovely,hospitable and full of fun.Customers arrive happy and leave happy from this guesthouse. The House-Keeping Team work well together in tending the gardens and guesthouse. Breakfast is served between 7-9 with a smile and a sweet taste of Laos. Information of local tours and places of interest can be obtained easily from the owners.The reception staff are keen to help and have been studying english language to improve their skills (they are quick learners). On site you have use of a free safety deposit box and free internet. Of an evening you can quietly relax around the pleasant surroundings of the guesthouse or if out on a late night downtown the security guard is on duty every evening to let you back in if necessary :) . I have encountered no problems at Villa Suan Maak and would definitely stay there again -The easy-ness is good- vicky

Room Tip: All rooms are equally good away from the street.
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  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2013

It's about a 10 minute walk from the center of town but we really loved the location. It's near some temples in a quiet neighborhood. The style of this small guesthouse is French colonial with I think about 10 or 12 rooms. Our first night was near the laundry room and were awakened by the washing machine but they gladly moved us to another room which was lovely. The staff was friendly and served us breakfast every morning in the garden. It's set back from the street so nice and quiet. They arranged a couple of tours for us through Tiger Trails who are a first rate company. One of the tours was an elephant experience and we got to wash the elephants in the river! So cool. We met some other Americans who went to another elephant camp and they were really disappointed. Tiger Trails rocks!
The staff at Villa Suan Maak spoke English and they have some long term guests who are involved in community work, building adobe houses for the tribal people. Tiger Trails has many programs that help the Lao communities. I think next time we might join one of their initiatives.
Our 4 days seemed too short and we would love to come back this unique town. We will definitely stay at Villa Suan Maak next time! Thanks to the lovely staff there. So helpful!

Room Tip: Ask not to be near the laundry room! Only one room there anyway.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 13, 2013

After staying in a noisy guesthouse near Joma Bakery, my girlfriend and I decided to search around for a quieter place. We were lucky to stumble across Villa Suan Maak. It is about 50 meters back from the road so we couldn't hear the traffic. The location was just a short walk from Joma, Hive Bar and the night market. Suan Maak is situated in a lush garden with nice lounging areas. With a really nice breakfast included it equaled the other place for price but with a much nicer room. They had free WIFI and a computer at reception for our use as well. The staff was so great and friendly and spoke English. They showed us some good spots around town to eat such as Delilah's Restaurant where I had a large plate of spaghetti. Yum! My girlfriend is really fussy about cleanliness and the staff kept our room immaculate. The breakfast was prepared with eggs, baguette, butter, jam, fresh fruit salad and free refills of tea and coffee. It's true what they say about Luang Prabang being the most beautiful town in SE Asia and we will definitely return and stay at Villa Suan Maak. Loved it!

Room Tip: I think any room is good because they are all situated 50 meters away from the street noise.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 25, 2013

After staying in a hotel in the center we decided to change to Villa Suan Maak. With its lovely garden, great breakfast, comfy rooms it's great value for money. Not to mentoin the nice staff who helped us renting a motorbike to go to the waterfall.

Stayed February 2013, traveled as a couple
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Konstanz, Germany
1 review
5 of 5 stars Reviewed February 22, 2013

I stayed there for only two nights and took off really relaxed. I like the building former a french house and the people. I will go back there next year.
Verry clean, everybody has to take off the shoes :-)
Nice garden, a good a safe place for my expensive e- bike.

Greetings Gerry

Room Tip: go there and you have a nice stay
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Villa Suan Maak

Address: 092 05 Noradeth Rd., Luang Prabang, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #12 of 61 Specialty lodging in Luang Prabang
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Villa Suan Maak Hotel Luang Prabang

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