Being my first time in Karachi, I did not expect much from the hotel, seeing the condition of the place. However, I was pleasantly surprised the moment I reached Jinnah International Airport. Our chauffeur was on time and already waiting for us, and safely drove us back to the hotel through the chaotic traffic!
Security at the hotel is superb, so no need to worry about safety here.
We were immediately greeted with warm welcome after going through the security clearance, and had no issue with the check in. I was travelling with another person and we were initially given two rooms on separate floors, but they quickly helped us to get two adjacent rooms at no extra cost!
Facilities were great, and all the hotel restaurants had superb food, especially the steak at the steakhouse! The only issue was that the restaurants opened a bit too late relative to travelers, they only open at 7.30pm. Luckily, we were allowed to stay at the lounge till dinner time. Breakfast buffet had a good variety of spread, from porridge to bread and the like. Room service also had a large variety of food, though they did take a bit long to arrive. But the food was still hot and fresh, so not much of an issue here unless you are starving. They even have a separate room service menu for those cravings past midnight.
The hotel also has some shops such as gift shops, pharmacy and a jewelry shop in case you would like to do some quick shopping but do not want to leave the hotel.
Now for the negative issues.
One was that the pool was quite cold, as it was an indoor pool in the basement. Gym was well equipped, on the other hand.
Next, the toilet bathtub was not properly cleaned as it still had some stains on the bathtub. I got some itches following a bath, which could also have been due to the water. (Water in Pakistan is not potable!)
Also, I was staying in a Smoking room and there were signs of abuse of hotel goods, such as cigarette burn marks on the blankets and mattresses and carpets. Not the fault of the hotel, but worth noting.
Lastly, service is great but sometimes it did feel a bit intrusive. For example, I was taking a nap at 9am when the door rang for housekeeping. I have never had any hotel interrupt for housekeeping at 9am, even if I did not put the "Do Not Disturb" sign out! The housekeeper should have known that it was a booked room and should have coordinated it with the hotel staff to touch up on the room at a later time.
Overall, I was still very satisfied with my stay here despite some hiccups, and I will not hesitate to stay here or recommend this place to others. Great hotel with excellent food, service and staff overall.
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- Also Known As:
- Pearl Continental Karachi