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“Great old charming hotel” 4 of 5 stars
Review of Pearl Continental Lahore

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Pearl Continental Lahore
5.0 of 5 Hotel   |   Shahrah-e-Quaid-e-Azam, Lahore 54000, Pakistan   |  
Hotel amenities
Ranked #3 of 38 Hotels in Lahore
Munich, Germany
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
“Great old charming hotel”
4 of 5 stars Reviewed December 4, 2013

Being in Lahore, the Pearl Continental is the place to stay. The lobby is having this great old charming aura of the 19th centrury. Rooms are big, clean and comfortable. Service is good.
Only the technical facilities, like Wifi, are not state of the art - bad if you are a business traveller.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, December 6, 2013
Dear Guest,
Thank you very much for your feedback. we'll look onto the recommendation given about Wi-Fi services and will upgrade it as well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Vicenza, Italy
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 27, 2013

Only stayed 3 nights, the room was a bit dated, but comfortable all the same. Bathrooms could use some sprucing up, especially shower fixtures.
In any case probably one of the best hotels in Lahore.
Only used the Marcopolo restaurant buffet. Cannot say too much about it, except it did disappoint both for quality and range offered.
Strange entrance to the hotel, where you are made to walk through a long corridor to get to the main lobby. I think this is due to the new security details, where it they had to improvise a new entrance.
All in all, I'd stay again.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, December 6, 2013
Dear Guest,
Thank you very much for your feedback. I've acknowledged your reviews and I'll make sure your satisfaction with services all the time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 24, 2013

I have stayed at this hotel quite a few times and I have been v satisfied almost everytime. Courtious and helpful staff, although bit robotic. Lobby area is modern & fantastic and coffee shop by lobby is great, serving freshly made biscuits. Some rooms needs updating and quality of food in some restaurants I.e. morcopollo needs to be improved. Well worth the money you pay.

Stayed November 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, December 6, 2013
Dear Guest,
Thank you very much for your feedback. I have acknowledged your reviews and I will make sure to satisfy you with our services all the time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 21, 2013 via mobile

Stayed and used this hotel as base for 9 days. Main lobby certainly has a WOW factor, but the rooms for this so called 5 stared property do not come close to 3stars. Very dated interior, electric plugs loose, shower curtains only cover 1/4 of bath tub, no coffee/tea maker in room and most of all one has to pay for bottle water supplied in room.
Restaurants and food in Hotel are excellent, perhaps rather oily.
To improve hotel, rooms need very serious upgrade.
Feel very sorry for the staff, they can only do what is they are given.

Stayed November 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, November 23, 2013
Dear Mr. Harbinder,

This refers to your comments on Trip Advisor, I am deeply perturbed to learn about the distress caused to you during your recent stay and submit my sincere apologies.

I have taken serious note of your concerns and I assure you that we will make all necessary changes according to your observations and will upgrade our rooms upto 5* standards.

We look forward to welcome you back soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandarawela
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 21, 2013

really a star class hotel at LAHORE, nice area good people tasty food what else anyone need??
the security is unfortunate but ok.....
food is very nice. specially the Japanese restaurant wah! very nice though i didnt like the food, was nicely done, the best Japanese food i hv had.
problem is the little poor English among the room service & the drivers. they are good but the drivers sometimes makes me nuts.
it was clod weather when i was there, these people use the AC so clod that i couldn't sleep :(

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, November 23, 2013
Dear Guest,

I sincerely appreciate your comments on Trip Advisor regarding your recent stay with us. Thank you for liking our hotel. Yes, our Sakura restaurant is serving best Japanese food in the town.

Your concern about the communication of our service staff is taken seriously and a training session is immediately arranged for the improvement.

We look forward to welcome you back soon. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 14, 2013

Pearl Continental is a good, safe choice for a business hotel in Lahore. Centrally located, with extensive security precautions, it offers comfort and security. I stayed there 2 nights, had a basic room which was adequate though starting to show some signs of wear and tear. However, all fixtures worked well, and the bed was comfortable. The buffet breakfast was extensive and included in my room rate. Room 242 for expats was appreciated, though smoking is allowed which detracted from the beverage. Would definitely stay there again. Last time I stayed (5 years ago) I bought a carpet from the parade of stores at the back of the hotel, still consider this good value.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, November 16, 2013
Dear Guest,

Thank you very much for sharing your experience on Trip Advisor regarding your recent stay with us.

we look forward to welcome you back soon. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 7, 2013

Its a nice place to stay. For business as well as pleasure. I stayed for one night on a business trip. Its a comfortable place. Food is OK. I would recommend this place for both families and individuals to stay in Lahore.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, November 16, 2013
Dear Michael,

We sincerely appreciate your comments on trip advisor regarding your recent stay with us.

We delight to know that you like our b/fast variety and hotel security as well.

we look forward to welcome you back soon. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pearl Continental Lahore

Address: Shahrah-e-Quaid-e-Azam, Lahore 54000, Pakistan
Location: Pakistan > Punjab Province > Lahore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 38 Hotels in Lahore
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pearl Continental Lahore 5*
Number of rooms: 607
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Also Known As:
Pearl Continental Lahore Hotel Lahore
Pc Hotel Lahore
Pearl Continental Hotel Lahore

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