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“MY VISIT TO TUNISIA” 4 of 5 stars
Review of Tej Marhaba Hotel

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Tej Marhaba Hotel
3.5 of 5 Hotel   |   Avenue Taieb M'hiri, Sousse 4001, Tunisia   |  
Hotel amenities
Ranked #14 of 39 Hotels in Sousse
Plymouth UK
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“MY VISIT TO TUNISIA”
4 of 5 stars Reviewed 6 days ago NEW

I visited the TEJ for the first time in 15 years and I had an enjoyable 7 days there.
The Staff were very polite and always had a smile.
The Guest relations manager should be praised as she does an excellent job and always helpful.
The rooms were clean and tidy but the cleaners need a bit more supervision as did miss some areas of the room.
The Restaurant was good the staff clean and smart and smiling.
The Menu choice was good as something for everyone so no one should complain about the food unless they are used to easting Corden Bleu.
The Night entertainment needs to be looked at seriously as nothing at night except a so called Live Music consisting of 1 man on guitar and 1 man on the music machine so no variety, maybe when main season it will change but I doubt it.
We had a good morning on the Quad Bikes as well worth a trip and we were the Oldest couples so everyone should have a go.
The Indoor Pool was okay but very chilly as supposed to be heated plus one part was GREEN but was sorted next day as we informed the Guest Manager and she sorted it.
The Outdoor pool was closed due to refurb but was opened the day we left but would think to cold to swim in it.
On the Whole a good holiday was had.

Room Tip: We were on 4th floor looking over the Main Entrance and road this was good, but recommend not to hav...
See more room tips
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 5 days ago
Glad you enjoyed your holiday with us. Thank you for your acknowledgement of our good side and for pointing out some of our flaws. These, we will definitelt try to improve on. Unfortunately as temperatures soar we no longer feel the need to heat our indoor pool. Thank you for your review and we sincerely hope it will not be another 15 years before you visit us again!
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1,417 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
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English first
Bridgend, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived yesterday.Room was very noisy due to an air conditioning unit outside so I'm moving room.Outside pool off limits as they are upgrading and one of the inside pools off limits as its a very nice shade of green!!!Have been told pool will be ready in 2 days or a week!!!

Stayed April 2015, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 1 week ago
Welcome to our hotel! You will be pleased to hear that the outdoor pool will be finished today and the 2nd indoor pool will be back to normal. Hope you have a nice holiday with us and thank you for your review.
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A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

Both myself and my boyfriend visited this hotel between the 1st and 8th of April and had a fantastic time. After reading such reviews as 'holiday from hell' and negative reviews I was sceptical and wondering if I had made a mistake booking this hotel. As we arrived en route to the hotel the area seemed very arid and empty but when we got to the area that the hotel lies this changed. The reception staff were very smiley and always happy to help. We were able to change our money in the hotel at reception and we're able to hire a safety deposit box which was great. We went on an all inclusive basis and we're catered to very well we did tip as we always do on holiday it is not compulsory but i find it customery as it is always nice to tip no matter where you go. We always had no problems with food there was always plenty of choice and I often find that people on trip advisor can be very picky and expect 5* food and service from a 4* hotel which is silly. We did go out to eat one night to the saloon bar which is nearby and we had the best steak of our life was awesome. Our hotel waiter in the restaurant was great always had the drinks waiting for us and brought me ice cream every night. The hotel itself was very quiet as it was low season but I know that in high season it would be even better as the animation team advised they take people to the saloon night club in high season and everything gets going in the summer. The outdoor pool was cold but in summer months would be perfect for cooling down. The indoor pool was great we used this everyday and it was nice and warm. The rooms were clean and our chamber maid was lovely but the rooms could do with a bit of updating. The area itself was ok there were shops around about but i would recommend getting a taxi if going out to the medina and arrange the price before getting in. The area has lots of security and police around but if venturing out of the hotel i would recommend wearing a over body bag and be aware as there are bag snatchers around although we were advised this was not local people but gypsies that come into the town from the suburbs. We did go on many trips arranged by the hotel. We went on the pirate ship, the quad bikes and to the zulu forklore show in feugera park out of all I would recommend the quad biking it was great fun and a good laugh. All in all I found this hotel to be great and would recommend to anyone.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 2 weeks ago
Thank you so much for your very informative review. Glad you enjoyed your holiday with us and we look forward to welcoming you back again in the near future.
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East Calder, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well this was the 6th time my wife and I have visited this hotel in as many years and another great relaxing holiday we had. Normally we are all inclusive but due to the time of year this was not available, the food however was still as good and the service from the staff excellent too. We had lunch in a few of the local places and the fact you can have a lunch for under £10 for 2 of you is outstanding. The hotel is constantly being upgraded and the improvements are noticeable. We are returning to the hotel again in August and look forward to the friendly welcome we always receive.

  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 3 weeks ago
So glad to hear that you enjoyed another holiday with us. We do value and appreciate our repeat guests very much. Thank you for your review and we look forward to welcoming you back again in August.
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my husband have recently returned after a week to the tej maharba second time in 6 months....this time we were half board. When we arrived we noticed the hotel had been updated in certain parts. All the staff recognised us which was nice as they made us feel very welcome again and couldn't do more for us we were Even invited to 1 of their weddings (made friends with him last year) didn't do too much as it's not the season but nice to just relax by the pool in the lovely weather. Outside pool was very cold but not anyone's Fault. As we have been twice and done everything last year we won't be returning but that's not because of anyone/anything.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 3 weeks ago
Glad that you enjoyed another holiday with us. Thank you for your review and we do hope you change your mind and come and visit us again.
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Southend-on-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Came here with my boyfriend because we got a cheap deal, staff do pester and expect tips, especially guy that hands out sunbeds. Short walk to the beach, local restaurants and souvenir shops which is convenient and open till late. Not much to do in the evenings though apart from hotel entertainment which was mediocre.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 3 weeks ago
Hope you enjoyed your holiday with us. Entertainment is low key in our hotel but there is a disco pub and 2 nightclubs in the immediate vicinity of the hotel for those who wish for more. Thank you for your review and we look forwrad to welcoming you back again in the near future.
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Middlesbrough, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Location; 2 minute walk from the beach from the back of the hotel, a supermarket and 2 gorgeous food restaurants opposite hotel. A bit dangerous going out and about- they will do anything to get money. Police everywhere but we were warned they rob people more than most. Nice promenade to walk down and the medina is a big market 35 mins walk away.

Room; spacious and not outdated. Wardrobe space and a mini fridge freezer. TV with 2 English movie channels ( all latest films! ) and the news channel. Big balcony with table and chairs and a towel rack. Heating and air con in room, black out curtains and a small hair dryer. No safe though, you have to leave your belongings with reception but they take no responsibility for loss. Maids in every day with fresh towels, they are lovely.

Hotel; huge but a bit worn in. Indoor pool isn't the same as pictured on websites but still nice, very warm so great if it rains or is a bit cloudy. Table tenis in the indoor pool and a jacuzzi- even though it's never on. 3 restaurants, the main one is buffet style and the 2 others are for all inclusive but you can also pay and they are menu based. Hotel has it's own bar and they come to you. Entertainment poor had a Indian show one night and then bingo another. Good for kids (mini disco). Outdoor pool great but cold. Pool man will bring your sunbeds over and doesn't expect a tip! Hotel has a huge shopping center at the back of the fountain with restraunts shops etc.

Food; Great! Pizza, pasta and meat on every night. Lots of rice, chips and potatoes with soups and salads. Deserts same as most hotels but the ice cream you can ask the waiter for is gorgeous, especially pistachio and lemon sorbet. Breakfast there's omelettes/ fried eggs, toast, quisonts boiled eggs, cereal, yum yums and then Tunisian food. Dinner you can pay extra for if your half board but head across the road to Foot Food, great food and service with free starters!

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, 3 weeks ago
Glad you enjoyed your holiday with us. Contrary to what you have been told, I would like to stress that the police are there to protect, not to rob.Valuables must be kept in the safety deposit boxes situated behind reception. Thank you for your informative review and we would like the opportunity to welcome you back another time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tej Marhaba Hotel

Address: Avenue Taieb M'hiri, Sousse 4001, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tej Marhaba Hotel 3.5*
Number of rooms: 417
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Also Known As:
Hotel Tej Marhaba
Tej Marhaba Sousse

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