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“Excellent hotel” 5 of 5 stars
Review of Tej Marhaba Hotel

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Tej Marhaba Hotel
3.5 of 5 Hotel   |   Avenue Taieb M'hiri, Sousse 4001, Tunisia   |  
Hotel amenities
Ranked #16 of 39 hotels in Sousse
Blackburn, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed December 10, 2013 via mobile

We went to tej marhaba from 20 november untill 4 december i think this hotel is amazing we were on the 6 th floor room 644 with a lovely sea view the room was very clean and the housekeeping was excellent we are planning to go back january it was that good

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 12, 2013
Thank you for your kind review and glad you enjoyed your holiday. We look forward to welcoming you back again in January.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,164 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
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English first
Sunderland, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 5, 2013 via mobile

Well having read loads of reviews ( most terrible) i can honestly say wat a great time we had ... Yes the hotel is a bit dated and needs renovating but so is the whole of tunisia !! The staff in the hotel were fantastic - Ali our main waiter was fantastic especially with the children and he made sure we had everything we could possibly need .. Although at times the repetitiveness of the same food was a little annoying but we all ate everyday and the food was nice !! The entertainment isnt fantastic on a night time and not everyones cup of tea but we lived it our 13 yr old daughtet dancing with the older folk was lovely to see and the new entertainment guy sofien is an absolute legend lovely lovely guy who is excellent at his job and was very good with our 1yr old he made sure he came to see everyday ...
Some of the time u can smell sewage thru out the hotel but that is also a problem thru tunisia u can smell it when ur out and abt !!! The rooms are basic but comfortable and yes a bit grotty but nothing to complain abt !!
If we could get a room big enougb for our family next year we would have definetly returned to the tej !!

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 6, 2013
Glad to hear you had a great time and thank you for telling us about it. We could give you 2 rooms side by side or opposite each other if you could make it back again next year.
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 5, 2013

My girlfriend and I stayed at the Tej Marhaba from the 03/11/13 to the 10/11/13. We booked our half board via Thomas Cook. It cost us £450 for the week and that include flight and transfer. Well this was one of the best value for money I've ever seen. We had a room facing the street at the 5th floor. The room was big and very clean, the decoration was a bit old but who cares ? We were in Tunisia to enjoy 30°C every day not to discuss about the color of the carpet. Big room, cleaned every day by an amazing maid named Latifa. She was using pillows, jewels and towels to make little pieces of art on the bed every morning. This was the little attention that we didn't expect at all from this kind of hotel. The restaurant was good too. Choice of freshly, in-front of you, made scramble egg, omelette, or pancakes for breakfast. Then a buffet with yogurt, jams, pastries and vegetables. Same for the evening with fresh pizza, choice of meat and fish, veg, and deserts. Nothing outstanding but still tasty and enough to fill you up. The hotel reception was massive with a nice bar in the middle surrounded by a fountain. The outdoor swimming pool was great, very quiet, and clean. Only bad mention for the "pisciniste" ,(the older one) who was spending all day sleeping around the swimming pool. Rude and clearly useless. Then the hotel had a indoor swimming pool too. It wasn't quiet finish yet (jacuzzi not working, sauna about to be installed) but the water was nice and hot. The hotel is located 5 minutes walk from his own private beach. Some people mention that you have to cross a place full of garbage before getting there : Wrong. Just one of the hotel on the side doing a refurbishment and leaving the garbage in there field, you see them from 20 meters away, for 2 seconds. The beach was very clean. The hotels is very close to the Medina and Port-el-Kantaoui. Thomas cook rep will also propose you lot of things to do around (pricey but sure that some of them worth it). If you need anything there, go and speak with Afif the security manager, better than the reception staff he was very helpful and committed. In conclusion, don't worry about all this bad comment bellow, the hotel is nice, clean, well located, got an amazing value for money and some great member of staff.

Room Tip: Ask for a room on a higher floor, facing the swimming pool if possible.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 6, 2013
Thank you for your informative review. Glad to hear you enjoyed your holiday and we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 2, 2013

Having read previous reviews I was apprehensive about staying in this hotel, but I had booked a very cheap last minute deal, and I had made up my mind that I could cope for a week.

I was pleasantly surprised with the hotel. It could do with updating and minor repairs were needed but overall it was acceptable.

Our room was spacious and although a bit dated the chambermaid did an excellent job and it was kept spotless during our stay. The bathroom could be updated a bit although it was clean and we had hot water. Tunisian plumbing is different to English plumbing.

The garden and pool area was well kept. Although I did not use the heated indoor pool it did appear popular with guests.

The food was plentiful and varied. I would have liked more local Tunisian food, there were a few each evening, but the Hotel has to cater to European tastes. I for one do not want to go to a foreign country and eat a full English breakfast. The meals were a buffet and the way some guests piled high their plates the food could not have been that bad.

You do have to cross a road to reach the beach. We had no trouble crossing the road, the one way system helped. The weather was not hot enough for us to sit one the beach. Parts of the beach were not too clean and tidy but this could have been because the sea was rough.

Overall I was happy with the hotel. I have paid a lot more for a lot less.

One tip if you like English tea take your own teabags.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 6, 2013
Thank you for taking the time to write your review. Glad you enjoyed your short holiday and we look forward to welcoming you back again for a longer stay next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 30, 2013

Stayed for one week as a last minute booking. The room was Ok but dated. The maid did a great job at keeping it clean. The bathroom needed some improvement. Food was plentiful with a wide choice to appeal to lots of nationalities.

The pool area was Ok although getting a sunbed seemed dependent on tipping; the guy must have been on a great earner.

The beach was grim. A short walk from the hotel past a smell which was pretty gross. I went with a female friend and was absolutely sick of the Tunisian men hassling us wherever we went; it was like running some sort of gauntlet when we ventured outside.

I enjoyed some parts of the holiday but don't think I'll be rushing back!

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 6, 2013
Thank you for your review. Glad you enjoyed some parts of your holiday and hope you change your mind about coming back so we can do our best to make sure you enjoy all parts of your holiday next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
leeds
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 30, 2013

well well welll
my 3rd time at tej
the reception staff cant fault them they were luvly and always smiling
the ladys who do the rooms are amazing especially mine as i do make a lot of mess
the rooms well were i was it was all ok no issues the bathroom was all ok
the food i never so breakfast as i was out till 4am and sleep but i did the once and it was a good breaky with selection for everyone
evening meal teh same different and try to cater for everyone
the staff were nice and helpful some were quiet moody but just got on with it.

always ask for receipt when buying drinks then atleast you know what you have been charged how ever over nice the bar staff maybe...
the enetertainment was boring it needs to be updated for young people not just old people

i will be going back in january as i did enjoy it
people who are complaining about it seriously i suppose its not for everyone
when your located a room always check the bathroom , toilet flush water temperature and then if its not up to scratch go bk straight to reception i did that left my luggage down and went to have a look before i took it
just a tip there
cant wait for january
xx

Room Tip: check receipts an room before you take it
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  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 5, 2013
Thank you for taking the time to write your review and glad you enjoyed your holiday. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 29, 2013

We went on holiday to this hotel from hell on the 13/11/2013 to 27/11/2013 and the entire trip from start to end was to say the least the worst holiday, we have ever had the room was cold at night and so was the main reception. The bath was to small and when you wanted a bath or a shower it was very hard to get into. And the toilet leaked the t/v was rubbish the reception was unhelpful all they could say was later and later never arrived, there was no pool bar or snack bar if you wanted a cover on sun loungers you had to pay for them the tea and coffee by the time it you got it was nearly cold the hotel indoor pool was down steep steps. The entertainment was the same thing day and night the same, the food was same thing for breakfast there was sausages that didn't taste like them hard boiled eggs still in the shell something that looked like baked beans tomatoes that had never been cooked or if they had they had just seen a pan for a few seconds and salads. there was hot pans of water carried across the room to fill up tea urns, the evening meal was even worse there was salad, chips, chicken, and a lot of food was uneatable owing to the fact it was cooked just for the Tunisiains and all cooked in spice. if you wanted to watch sky sports there was two bars that had it but if you wanted to watch any English matches you was forced to go to the English bar which was outside in the shopping area the other bar was over run with non residents who got better service then the one's who had paid for their holiday every where you went you got bothered by taxi drivers who ripped you off as did every one in Tunisia we will never go there again to both hotel or the country again in all i would never recommend anyone this hotel or even to visit a country that was so nasty to visitors. in my opinion this hotels four stars need to be taken away from it and called the hotel from hell as the should the country

Room Tip: rooms overlooking the pool area never get any sun and are always in the shade from the minute the su...
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  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, December 5, 2013
So sorry to hear that you didnt enjoy your holiday. Our heating is now up and running. Our baths are normally standard size, but if you had mentioned that you had trouble getting in to them we could have helped you out with a little step. English TV channels are limited over here, being North Africa. You do not have to pay for your mattress for your sun bed and there are notices to that effect by the pool. We do have a large selection of food for breakfast, including croissants, different types of bread, pancakes, cereals, cheese, salami, eggs, yoghourt, sausages, tomatoes and beans. In the evening we have a fish, meat, and chicken dish, pasta, vegetables, pizza and a selection of salads. We also have one tunisian dish for people who like spicy food. We cater for many nationalities. Sorry you didnt like Tunisia, but hopefully you will return and give it a second chance. Thank you for your review.
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Additional Information about Tej Marhaba Hotel

Address: Avenue Taieb M'hiri, Sousse 4001, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 On the Beach Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tej Marhaba Hotel 3.5*
Reservation Options:
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Also Known As:
Hotel Tej Marhaba
Tej Marhaba Sousse

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