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“just give it a chance” 4 of 5 stars
Review of Tej Marhaba Hotel

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Tej Marhaba Hotel
3.5 of 5 Hotel   |   Avenue Taieb M'hiri, Sousse 4001, Tunisia   |  
Hotel amenities
Ranked #15 of 37 hotels in Sousse
Liverpool, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
“just give it a chance”
4 of 5 stars Reviewed March 21, 2013

We booked a package with Thomas Cook last minute and arrived at the hotel on March 6th.I was awed by the beautiful reception area and as there were only us and another 2 people checking in it only took a couple of minutes to get our room keys and head up.We were given a room on the second floor which needed updating but covered our needs.When we walked out on the balcony however we had a view over the dump at the back.We figured the sun wasn't going to hit at any point so it didn't matter.There was scaffolding being drilled into the outside wall which didn't bother us until 9AM one morning after a fabulous night at The Rose and Crown!After phoning down to reception they organised for the drilling to stop and were offered another room on the other side of the hotel.It was smaller but overlooked the pool and out over the sea.It was a wonder I had made it this far as after 2 days I was ready to come home not because of the hotel but the intimidating 'pushers' on the streets.The friendliness,helpfulness and genuine kindness of the staff changed my opinion.All of them spoke English and went out of their way to make a conversation with us.The barman in the English pub(Zarook) became a great friend and like all of the staff couldn't have done enough for us.The prices are cheap enough that 2 beers and a good tip costs £4.ALL service staff(home and abroad) live off their tips and they really do appreciate it.We made friends for life here(guests AND staff) and are planning on another trip later this year.Tunisia is a completely different world and culture, but if you open your eyes and heart you will get one of the greatest experiences of your life.Shukran Tej Marhaba.

Room Tip: Try for a room overlooking the pool.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 30, 2013
Thank you for your kind review. So glad you decided to stay and ended up really enjoying your holiday. We look forward to welcoming you back here in the near future. Shukran!
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1,110 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (274)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 21, 2013

dont listen to the bad reviews on here i went here in march and had a great time rosemary behind the desk thank you the maids the reception great, the one plug in room didnt work and the shower head was loose but hey get a life what i paid for a week here wouldnt get you a weekend in blackpool , oh the food was to die for the beaches the sea not to mention the amazing weather, yeh they look for tips, but they deserve them they get very little money in a very poor country, and work hard, never been to this hotel before will i go again, you bet , with tunisia its like marmite you either love or hate it ,theres good and bad but thats everywhere isnt it , the animation were lovley very respectful boys very funny,for those who moan about this hotel , get off your high horse and keep it real, get a life, a few little things just not right so what, il be back soon i hope, thanks to the best holiday ever and so cheap bargain, see you soon tej marhaba xxx

Room Tip: theyre all good rooms but lovely view from 6th foor there is a lift 4 5 6 7 any floor up
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 30, 2013
Thank you for your review. It is always nice to hear from a satisified guest, so thank you for taking the time. We look forward to welcoming you back again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
solihull
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 15, 2013

Went to this hotel in October 2012, only just realised i hadn't left a review ! lovely location, just over the road to a private beach. Town centre a 15 minute walk, even i managed to walk there ! got lost on the way back though and caught a taxi. caught the land train to Port El Kantaoui which was fun. would recommend this hotel.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 21, 2013
Thank you for your comments and we look forward to welcoming you back to our hotel again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 26, 2013

I visited with a friend for a week last September. We originally got a double room which we were able to swap for a twin in the morning (we arrived in the early hours). The difference was significant! We went from a dirty-ish room (not helped by dry paint on the floor), a broken tv and no fridge to a much cleaner room with a (working!) flat screen tv and a fridge so it seems the rooms may be a bit hit and miss.

Most of the staff were nice and friendly and also helpful. The food was pretty good with a wide selection available at mealtimes.

It's not the liveliest area with hotel entertainment being about the best thing going on at night. The beach is very close with a great range of cheap watersports available to try.


Overall, a relaxing and enjoyable holiday.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 21, 2013
Thank you for your comments. There are a lot of night clubs in the area if you had not wished to remain in the hotel every evening
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
eastbourne
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 26, 2013

my wife and i stayed at the hotel for 4wks from 13/1/13 to 10/2/13 with thomas cook the 1st room we turned down as plumbing not workin and very dirtey.but we were given keys to 2 other rooms to choose from straight away food etc was quite good only problem large spoons always locked up so somtimes soup cold as waiting to get one.for price we paid was good value

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 21, 2013
Glad you enjoyed your holiday and thank you for your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 25, 2013

I am still in this hotel and I have 2 weeks here thank god it's my last week the service is all based on tips and if you don't give then you don't get good service the security has a lot to be desired they lack everything one friend came to see me and was refused to enter the bar the rose and crown as they say he was not dressed good I looked at the security he was dirty looking and old it seems they only want money as a hotel it's ok would not say 4 star more like 2 star this is my last time in Tunisia I would never come back as I find it boring and nothing to do I would rather go to a war zone at least it would be interesting I give this hotel the thumbs down down

Room Tip: It's clean normal for a 3 star I am on the 4th floor nosey on the pool side
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  • Stayed February 2013, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, March 21, 2013
Sorry you didnt enjoy your holiday but you must understand that the security have to do their job in order to prevent undesirables from entering the hotel. This is for the safety of all our guests.
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St Albans England
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed February 12, 2013

The " dolce vita" restaurant ,part of the hotel is one that I have visited many times. Never again. It has been revamped, half has been converted into lounge areas, with sofas and coffee tables. I was invited to sit on one only to be told that it was reserved. I went in to the restaurant part, I ordered a dish and was told that it was off, I ordered again, that was off. I ordered a third dish and was told that this was ok. I ordered a half bottle of wine as I was on my own. only to be told that only full bottles were available or a could have a glass. The menu had changed, for the worse. Then I found out what the sofas were for. The staff to sit around and chatter. My advise. Walk across the road to the "Bonaparte". When I asked them for the same meal, John Doray.it was on the menu and delicious.

Room Tip: If you are staying here the choice is simple. The rear of the hotel overlooks to pool area. The fron...
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  • Stayed January 2013, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TEJMARHABA, Guest Relations Manager at Tej Marhaba Hotel, responded to this review, February 21, 2013
Sorry you had a bad experience in this restaurant. I have to point out though that this restaurant has been leased privately and now operates independently of our hotel. Your comments have nevertheless been noted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Tej Marhaba Hotel

Also Known As:
Hotel Tej Marhaba
Tej Marhaba Sousse
Address: Avenue Taieb M'hiri, Sousse 4001, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tej Marhaba Hotel 3.5*
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