We have just returned from a month staying at the Tej and plan to return next year, if the political situation allows.
We had some trepidation having read negative reviews on Trip Advisor about the hotel but we really do not understand what the problems were.
We chose the Tej because it is fairly central, a 20/30 min walk to the medina [do NOT pay more than 2 TD in a taxi!] We wanted to see Sousse and to be able to travel out and about. It is well placed for that.
We found all the staff very pleasant and helpful, and the reception staff greeted us like old friends even though we have not stayed here before.
There was a problem with the heating while we were there and an engineer came and had a look at the controls and a few days later all worked again. But we were given free Wi Fi in the room, so the hotel made an effort to compensate for a difficult situation. We have to remember that this is not a North European country.
The room was spacious and very comfortable with a huge double bed with an excellent mattress and a fridge [very useful for cooling beer!]. The bath room was beautifully tiled [although some had cracks and the grouting needed a scrub].There was always copious hot water for a shower. The chamber maids were not only charming and friendly but very efficient in their cleaning. The curtains were effective at excluding both light and sound and kept the room warm when we had no heating.
The dining room is huge and catered, while we were there, for British, German, French, Italian, Libyan, Tunisian and Algerian [and probably more nationalities than these] so the food could be a little bland at times. But having written that, there was always a wide choice of food, and I think you would have to be very picky if you could not find something to enjoy at breakfast and dinner. Vegetarians seemed to be considered and included which was good.The salad and cottage cheese for breakfast we miss so much now we are home!
I did find it very strange to see so many [mainly Brits but also Germans!] taking down bags which they filled with bread, eggs and cheese, one assumes for lunch. A loaf bought locally costs 20p!
We had not chosen the Tej for the entertainment but we did enjoy the "Stretching" and "Water gym" and liked the way there was a different leader each day. The indoor pool is beautiful although the water temperature seems to change from day to day. I am sorry but we spent the evening in our room watching "Rome" as we were visiting so many Roman sites so I can't comment on the evening entertainment, but it did seem to be popular and I know that people were booking their seats for the line dancing!
We plan to return to the Tej next year, if possible, and I think it says a lot for the hotel and staff that so many people have been returning regularly for many years. Some seem to be semi permanent residents, and very protective of their rooms and tables!
A wonderful experience!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So glad you enjoyed your holiday. Nice to hear back from satisfied guests and we look forward to welcoming you back next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.