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“wow wow wow” 4 of 5 stars
Review of Marhaba Beach Hotel

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Marhaba Beach Hotel
4.0 of 5 Hotel   |   Boulevard 7 Novembre | Zone Touristique, Sousse 4039, Tunisia   |  
Hotel amenities
Ranked #2 of 40 Hotels in Sousse
Scotland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“wow wow wow”
4 of 5 stars Reviewed November 15, 2012

was not to sure about Tunisia, need not have worried, Hotel first class, staff really friendly, food as good as i have experienced on any foreign holiday, always plenty of variety and always hot, beach bar and pool bar too the same standard as the resturant. alwayts fresh towels bedding changed twice per week, always hot water for shower, Watersports at beach were cheap and great value for money,beach was first class lovley soft golden sand and very clean. Thomas Cook rep ( Maddie) very helpful and was at the hotel very nearly every day for an hour or two. Now I would not be called grumpy for nothing so now the negatives....... not enough bar staff working often a ten minute wait for a drink if not longer, beer appeared to be watered down if at all alcoholic.... have already booked up for next year can't wait .

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,493 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (446)
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lincolnshire
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 14, 2012

We booked this hotel about 3 weeks before we travelled. The pictures look lovely and to be honest the hotel is lovely it just needs some TLC to freshen it up. On the negative side it looks quite jaded. The rooms are being painted slowly in our corridor (2nd floor) we saw 2 rooms being painted during our week stay. The restaurant is very clean but again needs revamp. The food could do with being bit hotter although it wasn't cold so could just be my taste. The waiters were so helpful and ours could not do enough for us. The beach bar is again not as good as it could be. The pumps where you get the coke/fanta etc was faded on the labels and rust was beginning to show through.

Apart from this the hotel is in an amazing position right on the beach with pure white sands and beautiful blue sea. The staff are so friendly and nothing is too much trouble. In the bar Selem the head barman is awesome and we made sure we had a constant supply of drinks and plenty of laughs! The food was ok like I said earlier needed to be bit hotter but plenty of choice at all meal times.

Huge warning though....... Avoid Captain Smiley aka as Captain Jack DO NOT BOOK ANY TRIPS WITH HIM...........YOU ARE NOT INSURED! He caught us on the first day there when we were exhausted and we booked a boat trip with him to find out from other guests that we were not insured and that other guests had been on it and one had gashed her foot and another was only out for 30 minutes when it was supposed to last 2 1/2 hours.

Room Tip: Most rooms have pool/sea view
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 14, 2012 via mobile

jst got bak from an amazing holiday the staff managers animation team were all brilliant best animation team i have seen made our holiday dont listen to the bad reports as this hotel is amazing.
entertaiment was brill on a night
the pool man was so good gettin us clean towels every day
the veach is absolutly amazing

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2012 via mobile

We booked at short notice just for a week. We arrived late and the helpfull staff took our bags while we were directed to the snack bar to eat, I thought this a nice touch.
To our great surprise we were given an upgraded room to a junior sweet(room345), this was very nice but the bath and shower could do with a revamp.
The next morning we woke to a breathtaking sunrise, a nice breakfast led to us hitting the beach, this is the best place to head as the pool was freezing and the design is poor, looked to me like it wasn't full and a lady we met couldn't climb in and out.
Back to the beach. Avoid the guy selling boat trips, my advice is to politely say your not interested or he won't leave you alone. Nice beach with bar and BBQ at lunch , there are guys selling stuff on the beach but they stay behind an imaginary line and don't bother you.
The staff are great and worth tipping especially shariffe and semi in the saloon bar as they couldn't do enough for us.

The entertainment is ok,local entertainers coming in with the big show on Saturday,a drag show, ok if you like that sort of thing but not worth the 15 dinar charge.
It may sound like I am being negative but not really I'm just pointing out things to avoid as Overall a great break for a great price and I would go back.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 9, 2012 via mobile

We have had a nice holiday and this hotel is ok if youve not experienced better. The reception and thomson rep were not helpful. The porter on arrival is pushy and readily has his hand out for a tip. The reception is lovely and gives a nice first impression. The room was fine apart from the grout around the bath which was disgusting. I was bathing one evening and i was not on my own as an insect crawled out of the broken grotty grout. The room was boiling and with it 33 degrees outside there was no air conditioning as it is now out of season!!! The room was clean otherwise. This hotel is no way 4 star. The food was ok but limited in choice compared to other places I have stayed. The indoor pool and gym was shut which was a pain on days where the weather wasnt so good but we were told we could use the Salem which is 15 min walk and of course our drinks were paid for at Mahaba but not at Salem so a bit crap really. The waiter was nice but when he had a day off he did not have a replacement and had to fight to get a pot of tea at breakfast. Some of the food servers were a bit useless too and sometimes foodo your plate went cold while you waited for pasta to be cooked. Trying to get more than a wine glass for coke was an ordeal and a fight as half pint glasses could only have beer in them!!!! Also if you wanted an extra slice of meat it was not without a look from the server!!! The entertainment was poor and the worse I have experienced at a hotel. I could go on but wont. I have bowever had a nice time but would like to add that this is my 7th holiday in Tunisia and have noticed that it has changed over the years - so much litter about, dirty and the Tunisians more aggressive and on times quite frightening which I had not seen or felt before. (I camr here in 1980 as a child)

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bath, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2012

Just got back from the Marhaba Beach Hotel and just wanted to say what a fabulous place, we couldn't find fault with it, the rooms were clean, beds and towels changed daily, the food was good and more importantly the food was hot!, friendly staff who went out of their way to make our daughter's 18th birthday special. The beach and gardens were clean and tidy!. Cocktails included in the " all inclusive" which is unusual!!!! will certainly be going back.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 5, 2012

I stayed at the Marhaba Beach Hotel in October 2012 and had a fantastic time. The hotel itself, although somewhat tired, was perfectly adequate. Our room was spacious and clean and the shower water temperature was great.

The food in the hotel buffet was great. I'm an incredibly fussy eater and it's better than I've had in Egypt and Morrocco and I was never disappointed. Good mixture of Tunisian and other world dishes.

The beach is fabulous and we preferred to stay down there rather than sit by the pool (the water in the pool was freezing!). You just need to walk down there and the sun bed man will bring you sunbeds and mats to whichever area you want to sit at. The beach bar is good too, serving pancakes and pizzas on request and a buffet at lunch times.

A couple of things to note.
- On our booking we were told we had a garden view room which turned out to be a view of the entrance, rather than of the garden. We asked to move rooms and although slightly reluctant at first, the reception desk staff moved us to a pool view room which was great.
- You get allocated seating in the dining room and might have to share a table with other holiday makers. This wasn't an issue for us but some people might not like this.
- We didn't go on the tours offered by our holiday operator and instead chose to visit El Jem and Mahdia under our own steam. I would highly recommend this. We took a train from Sousse to El Jem and visited the ampitheathre which is magnificent. We then took a luage (local taxi) to Mahdia and caught the metro back (takes about 2 hours). It was the best way to travel and we didn't see any other tourists.

Overall a brilliant holiday and very much recommended.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marhaba Beach Hotel

Address: Boulevard 7 Novembre | Zone Touristique, Sousse 4039, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sousse
#2 Romantic Hotel in Sousse
#2 Luxury Hotel in Sousse
#2 On the Beach Hotel in Sousse
#4 Best Value Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marhaba Beach Hotel 4*
Number of rooms: 259
Official Description (provided by the hotel):
Marhaba BeachLocated in Sousse and 3 km away from Port El Kantaoui resort, between the white sands and crystal clear waters of the Mediterranean Sea, the Marhaba Beach has been created in the 80’s.His creators have established a contemporary and Moorish interiors of some suites … An ideal place for soaking up the sun of Tunisia and to relax on the beach, and the advantage of having nearest a new Thalassotherapy center : Les Neréides. ... more   less 
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Also Known As:
Marhaba Beach Sousse

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