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“brilliant” 4 of 5 stars
Review of Marhaba Royal Salem

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Marhaba Royal Salem
4.0 of 5 Hotel   |   Boulevard 14 Janvier, Sousse 4039, Tunisia   |  
Hotel amenities
Ranked #6 of 39 Hotels in Sousse
Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
“brilliant”
4 of 5 stars Reviewed November 9, 2012

very nice hotel, attentive service, clean, very good beach bar, not far from sousse centre (about a 30 min walk) a seaweed problem tho (which is 'being sorted') sometimes was tricky to find the person who was meant to be working poolside, also had problems locating the kids activities, but with 4 swimming pools that wasn't much of an issue, but these are minor gripes compared to overall experience,

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,240 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Doncaster, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 8, 2012

stayed here for 10 nights from 28th oct. transfer from airport by thomsons was good and quick.
because of our late booked flight did not check into the hotel till about 01.30am.
our room was very small so in the morning we was met by our thomson rep dan sellick. what a diamond guy he was, when we told him about our small room he sorted it out and we was in a better and larger room the same day. very good. at the thomson welcome he was very informative and would go out of his way to explain and help in anyway. he always told us when he was on site at our hotel if we needed anything, top marks.
the hotel was a 3 star and was 1 of three on the complex.the mahaba beach hotel was closed at this time of year. the pool area's was kept very clean but the water was cold at this time of year, both outdoor pools are salt water, but was very refreshing after sitting in the sun. the food was good and you had a varied choice, being all-inclusive the local drink was quite good. the animation team was fantastic and worked very hard to include everyone in there entertainment. some nights they brought in other entertainment which made a change.if you wanted a quiet drink you could use the royal salem as the marhaba saleem was mainly for familys.
you also had a good beach and snack bar area with shaded area's. food was good there too. lunch time meals only though. you do get a few flypitch sellers on the beach but was not aloud onto the hotels area unless you invite them.
we went out to the port el kantoui. nice place and plenty of eating places.
go on the zulu night , brill. the visit to the roman arena and museum is a must.
overall we had a great holliday good food , friendly people and staff and the weather was hot as well.
would we go there again , yes but would try another hotel in the area.just to try some where different. dont like going back to the same hotel for another holliday , just our preferance.
mick b.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Cluj-Napoca, Cluj, Romania
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 29, 2012

If you are lucky enough to land at Monastir Airport the trip to Marhaba Royal Salem takes around 30 minutes (it is 25 km from this Airport). We traveled through an agency and supposedly the landing should have taken place at Tunis Airport - equaling a 2 hours and so journey by bus, on 120 km. This aspect being solved, there we were in the large and tall lobby of the Royal Salem Hotel, looking at the inside elevators like a bunch of meerkats and receiving all necessary guidance from the very nice reception staff (they know Russian, Italian, French, German, English, so it is kind of impossible not to communicate).
The rooms are large, some of them also have a small kitchen (the apartments), cleaning is done every day (at this point it depends a lot on the person who performs it - our room had a peculiar timetable for cleaning, somehow different that our schedule for eating and sleeping in the afternoon,but we assumed it was due to the fact that at noon everybody leaves everything and takes lunch)
The hotel area is spacious, there are three swimming pools - a small and rather unpopulated one near the hotel, the largest in the middle of the complex, with water slides for children and adults and another pool on the path to the sea. At the pools there are animation programs (salsa, water gym, water polo), but you can take a seat under the trees and just watch, provided you are not a very active person. There is also an indoor pool, really nice, with a bubbly area and plenty of space to swim. In the evenings the last of the 3 pools has shows - children were more than happy to dance and jump around each evening (though the playlist was the same, the animators overcame that managing to get involved each and every time).
The sea was a bit disappointing - on our first day the shore was full of seaweed, but it was not as annoying as the salesmen. Six salesmen carrying anything you can imagine (from bracelets to small palm trees) incessantly talking, asking, trying to negotiate, shouting, calling aaaand so on and so forth. Therefore,not being exactly a fan of this kind of commerce, after the first half of the first day we quit the sea and stood at the second pool.
Food was exquisite, plenty of stuff to choose from for everybody - though during the weekend the main restaurant was a bit crowded, we compensated small delays with a nice cocktail in the lounge.
For adventurers, once you exit the hotel alley, there you see the horizon as your limit. We took a brief visit to Port El Kantaoui (5 Tunisian Dinar = approx. 2, 5 Euro) which proved a nice area (inside the port area itself, outside there was a lot of fuss, cats, papers flying in the wind and noisy locals, plus hosts of tourists eager to taste everything they can lay hands on). There were organized trips to the Sahara (2 days), boat cruises, African evening (Zoo Park + traditional dinner) or a trip the city of Tunis, but we did not attend any.
All in all a list of things to know when going to the Royal Salem are: you pay for everything in Tunisian Dinars (exchange rate is 1,90 -2 dinars for 1 euro, 1,50 for one USD), you bargain for absolutely everything you want to buy (except from fixed price stores, which are indicated as such), the locals are very talkative (especially to women) but generally well-intended, nightlife can cater for a varied palette of desires, humidity is high and basically you can have a great holiday in many ways!

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 28, 2012

The Good? Great location, clean, comfortable, does what it says on the tin. Right on the beach, plenty of sunbeds round the pool if you can be bothered to go and find them and find a lifeguard to put a cushion on. Great waiters and even though I'm not into organised entertainment, the animation team were absolutely ourstanding at involving our kids in lots of activities. Went low season (mid October) so quieter and plenty of space. Food okayish, but some bizarre combinations at the evening buffet which were repeated each day at the beach bar. Got a bit bored of this so we found two great restaurants on Sousse if you fancy a change - the Italian opposite the Movenpick hotel (good for foodies and a romantic meal), and the Farmers Steakhouse restaurant in the main square (massive steaks and live entertainment). Note, I needed to pick up some work emails mid week, paid 10 dinar for a days wi-fi connection and it lasted all week (bonus).

The Bad? Bit slow at reception on picking up problems with room (loo not flushing, had to ask a few times to get it fixed). Cleaning staff more interested in making swans out of towels rather than making beds and cleaning the room (but no worries, it becomes comical after a while). Go for first sitting at dinner otherwise at second sitting your plates are removed whilst you're still eating and the waiters turn from being charming into ogres as it approaches 9pm. Arrived at 11pm, was sweltering hot and was told that the hotel turns the air con off on Oct 5th every year - be prepared for some very warm nights!

The Ugly? Beach not very clean and if you decide to wander out to the rocky outcrops in the sea over the causeways there are rats scuttling in and out of the rocks. Completely freaked me out.

General: Be prepared for white knuckle rides in taxis into town (it's completely bonkers on the road but after a while it just becomes funny). You will get completely hassled on the streets by hawkers trying to sell you ANYTHING but be polite and firm and give them a smile and after a few days they leave you alone.The start of Eid (Oct 26) - sheep being slaughtered everywhere and blood running down streets, i kid you not. Dont go out on this day!

Be prepared to tip everywhere - even for just taking photos so be prepared with plenty of one dinar coins (about 40p).


DO - go on the one day trip to the amphitheatre followed by the Pirate Ship trip out to sea, was a brilliant day out. Do go to the Medina/Souk - a real experience and worth doing for the bartering experience but ladies take note, cover your shoulders, chest and knees otherwise you're likely to be targets for filthy looks and being asked your purchase price. Could have sold our teenage daughter twenty times over.

DONT - book 'experiences' from the beach hawkers - no insurance, no health and safety rules, just use your common sense with this. A lesson learned the hard way - quad biking ended in injury to two of our party and could have been much worse than it was.

Overall - a good first trip to Tunisia, a mix of modern comfort in the hotel and traditional North African experience. Hotel is okay - wouldn't say its brilliant but it served a purpose.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 21, 2012

There are three hotels within this complex all of which are beautifully clean and well presented. The bedrooms are spacious and comfortable with nice bathrooms and lots of hot water. The cleaning staff are amazing, coming back to the rooms the beds always had something different on them each day, arrangements of flowers, leaves and swans made from towels. The food is buffet style and caters for all tastes, i particularly enjoyed all the different salads each day, there was also a choice of 8 hot dishes for lunch and dinner. We went to see the lady boys show in the cabaret club it was fun and entertaining. The hotel complex is ideal for children having several pools and the beach adjoining the hotel is just a minutes walk away with a beach bar. The price we paid for all inclusive was fantastic value, i cant wait to go back again

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Scotland
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed October 16, 2012

First of all this is 3 hotels together Marhaba royal salem, Marhaba salem and marhaba royal salem beach. You can use all facilities ,but you must eat in your own dining room.
Rooms are fine although a little dated. we hired fridge for £2 a day,tv has a few news channels and eurosport. Complex is nice and clean, pools are really good. we ate out most nights and some decent restuarants(saloon, peckers pizza, casa del gelato, but best was farmers staekhouse) all within walking distance. Lots of ATMs shops etc on main road towards sousse. any questions just ask

Room Tip: if not happy with room , they will offer you another one no problem we took pick out of 5 rooms
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 10, 2012

I have just enjoyed an excellent stay here not a good start to the holiday as i was allocated a room overlooking a road on floor two when i had paid for a sea view.
I was moved to room 502 these rooms have sea view and also good views over the surrounding area.
Entertainment was not so good at this hotel in the evenings and was the only real thing that let the hotel down. more professional acts needed here.
steam and sauna room included and also can pay extra for treatments and massage.
I organised my own trips using local taxis very reasonably priced six dinars in to town from the hotel i loved the medina.

Food average lunch at the beach bar was very good breakfast not worth getting up for.
Ladies please be carefull of the local men hassel all of the time to try and form relationships much worse than i expected workers from the hotel and also men from outside
special thanks to Ridha from the hotel.
Nice quiet resort mainly single people and couples no families making noise

Room Tip: request a room on the fifth floor
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marhaba Royal Salem

Address: Boulevard 14 Janvier, Sousse 4039, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sousse
#3 Best Value Hotel in Sousse
#4 Family Hotel in Sousse
#4 On the Beach Hotel in Sousse
#5 Luxury Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marhaba Royal Salem 4*
Number of rooms: 316
Official Description (provided by the hotel):
Marhaba Royal Salem Marhaba Royal Salem Beach Tax : SOLIDARITY STAMP for non resident foreign travellers leaving the tunisian territory are requested to present a solidarity stamp: * accounting 30 TND * It is sold at th finance offices, cusomer offices (including the borders ones), banks and tabacco shops. * Its entry into force is fixed on the 1st of October 2014, defined as the entry date into the territory. ... more   less 
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Also Known As:
Marhaba Royal Salem Sousse

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