Stayed here off & on for 2 months. Rooms were clean though often one thing wrong (no AC or TV ect) Staff rectified all problems rather promptly. Large well kept pool but often too much chlorine so that any significant amount of time in the pool will bother your eyes later. Asked the staff to reduce the amount of chlorine but nothing ever changed in the entire 2 months. I know of no one that ever had to pay for the poolside lounges as claimed by a previous poster. Large unsightly middle-aged naked women tourists that routinely were topless and once in a while completely naked were poolside, not exactly a family environment.
Fully street- clothed Muslim women in the pool.....
Working-girls in the large lobby every night but they bother no one and are modestly dressed for working-girls so that is not much of an issue. Convenient if you`re a customer I suppose.
Food acceptable, breakfast poor unless you`re a Brit and like baked beans and stewed tomatoes. For others it`s a bit deficient.
Lunches acceptable and dinners were okay except for the picky minded.
Convenient location in regards to town center but it is in a run-down area. Better hotels 10 minutes away by car, same road of course costlier also I expect..
Beach area is fine.
Service generally friendly, helpful and acceptable.
Unlimited free WiFi in the lobby.
English throughout.

We booked the Sousse Palace as a first stop on our trip around Tunisia after getting a good deal online - only 30 euros per night. The hotel is really well located for the medina and all the tourist sights such as the mosque and rabat, as well as the two train stations. There are also lots of restaurants in the area within walking distance, and it's about 5 minutes walk to the main beach,

The beach directly outside the hotel is very dirty and not somewhere I'd want to spend any time - so if you're looking for a beach holiday, I'd go further up the coast (and away from the town) as the beach is much better. The pool looked ok, but it was too cold to use it in March!

The room was fine, we had a 2nd floor room which came with a tv and balcony overlooking the pool. Breakfast was basic, and even though dinner was included we chose to eat elsewhere. The bar looked good, but was far too smoky so we didn't spend any time there.

Overall, a great location for seeing the tourist sights of Sousse, but not recommended for a beach holiday.

The location of hotel is very good, because in the same time you are on the beach and close to Medina, shops, restaurants, night life...
Sousse Palace is OK hotel, but definitely not a 4 star hotel. Pool nice, beach really close - for me it was not acceptable, and because of that we had big fight with reception, is that even hotel guests have to pay for the sun beds by the pool. There is no parking for guest and we couldn't find parking close to hotel. I would recommend this hotel to other travellers, but only if you don't pay for the room (not per person) more than 70 euro/night..

We booked a 3 days trip to Sousse (supposingly one of the best touristic areas in Tunisia) thru a travel agency in Tunis. The hotel was recommended as a 4 star hotel in downtown Sousse. It turned out to be RIGHT downtown - sketchy people trying to sell you drugs on the street, beaten down buildings (indluding the hotel) absolutely no parking facilities.

The room itself was clean and tidy. Staff friendly. Breakfast and dinner simply horrifying. Pool nice, beach really close but very dirty. Poor water quality. Located at the very end of the touristic area.

NOT CHEAP - 50€ and + per person