This is most likely going to be a long review but hopefully helpful in your decision whether this hotel is right for you.
When we were looking at hotels in Tunisia we were unsure about Riadh palms due to the varied reviews, but being in the top 10 & cheap we decided to go with it, I’m so glad we did & no idea what everyone's moaning about for the price & the location it is worth it.
Ok so the hotel rooms do not have an iron, mini fridge, (our hair dryer was broken), no little toiletries in the room like all other hotels I’ve experienced however I took a travel kettle&milk which was brilliant as we could have tea/coffee when we wanted! For future ref I will bring a travel hair dryer though my hair dries pretty quickly so this wasn't a problem for me. I brought my own toiletries but having hotels toiletries such as hand soap etc would be useful! There is a supermarket outside though where you can buy shampoo/sun lotion etc so you don't need to bring your own. Our room was spacious, had a TV (most channels are non English! We kept it on the music channel), it had air con/heating which worked, a balcony with seats/table/drying rack for towels, a powerful shower in the bath, extra pillows etc so it has its pluses.
Even though Tunisian water is pretty safe to drink, we didn't want to risk it since Egypt's water is dirty I didn't want to risk an upset stomach. Therefore we used bottled water for brushing our teeth&throughout the day. We did have a bottle of spring water the first day but once that was gone we were not refilled or perhaps our tip wasn't enough for the cleaner; therefore you would have to buy your own around 0.700 dinar for 2 litres from the supermarket outside the hotel. We left our cleaner a tip everyday & she tidied our beds/room/fresh towels/put our pjs in a pretty pattern with a sweet. We found if we didn't remember to leave the "make up our room" sign out she wouldn't come so remember to do that. There was a long mirror&2 big mirrors for us ladies who like to see what we look like whilst getting ready. There were only 2 main plugs in our room&1 involved taking out the lamp plug out therefore you may need to bring an extension lead if you have a few phones/toothbrushes/cameras etc to charge. Don’t forget the Europe plug adaptor. I got mine from the pound shop!
Our room was in the old part of the hotel which is near the lifts/central part- nicer modern rooms, I found in the new part of the hotel were the grotty horrible coloured rooms which were quite a way from the lifts which we found like a maze to get to!(we asked to change rooms from those since we were unhappy with it- worth trying as it made our stay a pleasant& comfortable one).
The hotel itself is huge, clean, modern, security guards so you feel safe, they ensure no outsiders enter. It is a smoking hotel though there are areas where there is no smoking. We did not find many smokers around the hotel but perhaps its because we always found a spot where smoking wasn't around. The hotels entertainment is abysmal, I was really disappointed, I was hoping for some comedy, acting, singing, fun but all we got was some music with a couple of "entertainment team" forcing people to dance with them, every night! Very boring! (Tour Khalef hotel had loads of entertainment according to people we spoke to who stayed there so i would definitely go there if you want to have something to watch/be part of in the evenings!)
We asked to upgrade to a sea view room on our first night but they said it would cost 280-350 dinar for 2 (around that price) i thought that was expensive for a week! Perhaps cheaper if you booked this as a package holiday before you arrive!
We had a green band (half board) most people had purple bands (all inclusive) i would definitely have chosen all inclusive if it was an option when i booked! Worth it for sure! Free drinks all day-soft drinks,beer,wine etc,taken to you at the pool too. Half board you have to pay for drinks during dinner which i don't think is fair since we are half board it should include drinks during those times too! We missed out on so many free pancakes we could have had for being all inclusive! We even offered to pay for them but the lady said no!
Food: Overall i couldn't wait to come home & eat real food! i missed fruits! (all they had were loads of oranges&tiny bruised apples), i thought they'd have exotic fruits but they didn't have any. Personally i felt their foods were salty&tomato based, perhaps too mushy, however since there was a large variety of food over 20dishes id say, there would be something you could eat. (unlike other hotels nearby that have a smaller selection of the same food which means less choice) Their fish i found nice, bread crumbed chicken,cous cous & salads beetroot carrots etc were nice. They do not have the full English breakfast so do not expect that, instead croissants, scrambled or fried egg, bread, yoghurt, salad. They do not have chips for dinner or any kind of kids food except pizza/spag bol so do not expect that either. Their pizza's are really nice like Pizza Express freshly baked & their chocolate croissants are amazing it comes hot & you cut it mmmm! I would also recommend their cappuccinos from the coffee machine they are delicious,you can also make your own & they have a large selection of teas to choose from.All of which you make yourself. Oh & for breakfast you can sit where you want but for dinner you are given a table where you sit for the whole week, except they put someone else on our table the day before we left which meant we didn't have a table! Not a good end to the holiday. They need to sort this out as many people were getting annoyed by this. If you fancy nutella/honey on your toast then perhaps bring your own jar like others did-a good idea.
For lunch we headed off to Foot food bar near the hotel which does really fresh chips!we had that a yummy cheeseburger,a can of drink & 2 scoops of real icecream for under £4each.
Another cafe before Foot food does amazing smoothies!for approx 4dinar you can get a papaya,mango&banana smoothie, so nice!There are lots to choose from! They also sell chips,burgers, kebabs, pizza etc & seems busy!Oh& they sell pancakes!2-4dinar each & they are delicious!There are some restaurants nearby but we didn't go to those.
I normally love cocktails but i did not enjoy them in Tunisia, they were too strong & not fruity at all! Perhaps go to Spain if you want real cocktails not here.Their juices however are lovely.
I recommend the hotels spa, the indoor pool and sauna are free to use.We had a few massages we went for a package which was 70 dinar each for the steam room, hamman, seaweed body mask, relaxing massage & facial. It was 50 dinar for a tonic /sports massage. 100dinar for a thai massage. Its ashame the spa shuts at 7 as it would have been nice to spend evenings there after dinner since there's not much else to do in the hotel. They give you Tunisian Tea to drink during your spa & its delicious! We've brought some home with us from the supermarket! only 20p a packet!
The hotel has a private beach which is ideal since you don't need to go far to see lovely views of the sea and relax in the sand! It has a security guard which is good as he shouts at the sellers who try to talk to sunbathers which means they tend to just walk up&down the beach but not allowed in the part where our sunbeds are which is handy!So relaxing!We accidentally sat on the sand next to our private beach&only realised then that was not part of the hotel since we were constantly harrased by sellers one after another! we learnt from then on to stay where our sunbeds are!The strawberry man tried to sell us 1 punnet of strawberries for 20dinar! u must be joking!he finally got down to 5 but it wasn't worth it. The sunbeds are free which is good & you have a inbuilt parasol to keep the sun out when its too hot. Unfortunately we did see a few beetles on the beach so beware!It would be nice if someone cleaned the hotel beach everyday to keep it clean as it had lots of bits in the sand this would make it perfect! The sea&pool were freezing so we didnt go in those.
We went from the 2nd-9th and the weather was nice,arond 20-30.c but the evenings were cooler so definitely bring a hoodie or a cardigan!
I'd recommend to hire the safe its 40 dinar but you get 20 back at the end. I was worried after reading reviews on things going missing but we did not have any issues!
The lobby area has wi-fi so that's how we entertained ourselves most evenings since there wasn't any entertainment in the hotel, so perhaps bring your ipad to keep you occupied.
I would highly recommend going on the Sahara 2 day excursion! it was brilliant! cost 180 dinar plus 25 dinar for the 2 hour camel/horse& carriage ride.We saw so much!ok it is tiring as we had to leave at 6.30am sat then 4.30am sunday but it was worth it.We were on the coach a lot but we stopped off every 1-2hours for coffee breaks/looking at scenery,or the attractions. We saw the ampitheatre, the star wars set, a womans home in a cave dwelling in the Sahara, camel ride over the Sahara, saw sun rise and sunset, went on a 4x4 jeep ride over the sand dunes for 3 hours, went to an oasis/waterfall,coffee shops/souvenir shops,learnt alot about Tunisia, it was very fascinating and a bargain since it included lunch, breakfast, dinner & an amazing hotel we stayed at, i do wish everything was closer by as it seemed like in comparison to the UK we were driving from London to Margate, then to Hastings then to Southampton then to Bournemouth etc! but it was worth it! we booked this at the hotel with Thomas cook.
Id recommend going to the Medina to check it out, if you want jewellery, bags, shoes then its great as they have them everywhere!however like us we were not interested in those so we found the medina boring!just an ordinary market!however we did get some cheap argon oil,soaps,tunisian dates etc!
If you do stay at this hotel try to fly to the airport 40minutes away! i just went with Tunis which was in the package holiday but if you travel by coach transfer which was included it takes over 2 hours! Very tiring, the last thing you need before/after a plane journey!
Everything is cheap here so you won't need much spending money & you change it at the hotel! A bit at a time!
Vaccination are not compulsory but Typhoid and Hepatitis A are two vaccinations that are strongly recommended.
If i were to come to Tunisia again i would definitely stay in Hammamet because the hotels are nice, there's more things to do & the weathers warmer!
If i were to stay in Sousse i would stay at Movenpick hotel next door, that looks amazing!
I think i've covered most things! Any questions feel free to message me!
higher floors, lifts work so no need to worry, 3 digit number seems to be modern rooms,4 digit numbe...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.