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“Nice Room, unfriendly service” 3 of 5 stars
Review of New Capri Hotel

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New Capri Hotel
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8th fl, 23 Sharia El-Mena Al-Sharkya, Alexandria 0020, Egypt   |  
Hotel amenities
Ranked #6 of 18 Alexandria B&B and Inns
London
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
39 helpful votes 39 helpful votes
“Nice Room, unfriendly service”
3 of 5 stars Reviewed September 18, 2010

This hotel has alot going for it, location, nice rooms and a great cafe with nice view of Alexandria bay. However the service left alot to be desired. I found the staff unwilling to smile and really quite unfriendly which is unusual for Egypt. At one point I almost said to the lad on reception that I was a guest, not an employee such was his rudeness and coldness! I asked to rebook for a few days later and was said that no room was available quite bluntly, no apology was offered. I stayed for two days and my room wasn't cleaned on the second, despite me tipping the lady the day before.
As far as the Internet was concerned, it was never working which is no problem cos I don't want to sit in front of a computer when I should be exploring Alexandria.

The price is quite expensive at 140 compared to other similar places in Alex and not really any better.

  • Stayed August 2010, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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18 reviews from our community

Traveler rating
    1
    7
    6
    3
    1
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2
7
5
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
  • Any
English first
Taipei, Taiwan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 22, 2010

We went to 3 hostels in Alexandria (Hotel Union & Hotel Crillion), and New Capry Hotel is the best choice! Better price for the cute room w/sea view. The breakfast buffet is fruitful. and the most important thing is... it's the only one hotel provided internet in 3 of these hostels!!!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Capri Hotel

Address: 8th fl, 23 Sharia El-Mena Al-Sharkya, Alexandria 0020, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Hotel Style:
Ranked #6 of 18 B&Bs / Inns in Alexandria
Number of rooms: 20

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