Don't even know what to begin with. The staff is unprofessional at best, rude at times. Including the manager. Especially her. One evening, during dinner, she decided to lecture the members of the group that I was a part of on how to behave respectfully with the staff (NB the group had done nothing but to ask them to bring lunch in time). She kept talking for 15 min, DURING OUR DINNER. She wouldn't admit any argument, she wouldn't allow others to say a word. Whatever we had to say, she had to talk back and claim it's not her fault ( "do you think it's easy to serve 30 people in your group, plus the other clients"- apparently it had never crossed her mind that she should hire more people, or more professional ones. Or "if 6 of you get to dinner, you should all sit at the same table" says who????). Some plates were dirty, some courses were incomplete. Of course, Mme the Manager wouldn't admit to that. Waiters were some sort of mini-replicas of the boss. They claim they can't bring serve anything by the pool. And no, you can't pay by card unless you have a certain amount to pay (that's not rude, it's downright illegal). If I wrote a book about how not to treat client, she would be on top of my list of don'ts. This time I had to stay, as it was a business trip, but I'll never get back again.