The Trimontium has location and exterior elegance working for it, but the rooms and service don't match up to the price. Our part of the hotel was in poor shape with most lights not working. Our rooms were just ok; decently clean but small and sparse.
The staff were seemingly inexperienced with anyone asking them for anything. We asked if they could do some laundry and we just got passed around from person to person until we gave up.
You'd be better off trying one of the many small hotels off Blvd. Maritza or near the main promenade (главната улица). So many of those are clean, well-equipped, and with better atmosphere.
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