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“Great location, great staff, great spa, great..” 5 of 5 stars
Review of Swiss Diamond Hotel Prishtina

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Swiss Diamond Hotel Prishtina
5.0 of 5 Hotel   |   Mother Teresa Square, Pristina 10 000, Kosovo   |  
Hotel amenities
Ranked #1 of 23 hotels in Pristina
Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
“Great location, great staff, great spa, great..”
5 of 5 stars Reviewed November 14, 2012

Everyone is very nice from offering champagne upon check-in, water at turn-down, to handling just about any request you can throw at them (ironing a shirt at 11pm). The rooms are very clean and the beds are very comfortable. Room service is tasty and the spa is amazing.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 people have reviewed this hotel

Traveler rating
    80
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    5
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Turkish first
  • Any
English first
Pristina, Kosovo
1 review
4 of 5 stars Reviewed November 13, 2012

I recently stayed at the Swiss Diamond Hotel to mainly use the SPA facilities. While the hotel was nice, the atmosphere serene and pleasant, I was slightly dissapointed that the Turkish Bath was completely out of order--and would not be repaired for another couple days--and the jakuzzi water was lukewarm.
At check-out, I was informed that parking was 12Euros, which was a surprise because it was not mentioned at check-in, and normally, in a five-star hotel, the overnight parking is free. Failing that, the staff should inform one at check-in what the charge for parking is.
I hope that the standard of five-star accommodation will be upkept and this truly stays the best hotel in Prishtina.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Top Contributor
113 reviews 113 reviews
52 hotel reviews
Reviews in 67 cities Reviews in 67 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 8, 2012 via mobile

This is a really excellent hotel and i cannot find faults at all. Service, staff, quality of rooms, breakfast, free wi-fi are all excellent. Excellent location in heart of city. May be more expensive than other hotels, but well worth it amd for me much better than the large international chain hotels. A great stay.

Stayed November 2012, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2012

Beautiful hotel in Pristina. The service is excellent and the staff very helpful. Great rooms, nice wellness centrum and exquisite wine list. A gem in a city that doesn't have too many. Slight setback was the disappointing standard breakfast.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rotorua
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2012

We stayed two nights in Swiss Diamond Prishtina in August and loved it. It has to be the best breakfast I have ever had in a hotel and the coffee was so good. Did not have time to enjoy pool and spa but they looked wonderful. Receptionists very helpful and friendly. We managed to put our bikes together in front of hotel without any fuss from staff who were a bit bemused! Would recommend anyone to stay here.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2012

Definitely it has all you expect from 5* that is the great plus... Service, room etc all is really fine. Also, hotel enjoys privileged location in the city center of Pristina close to main pedestrian boutique. Stayed in a single room and arrived very late so didn't have time to enjoy the spa which I was told by the locals to be state of art. Morning breakfast is good but could have more local specialties it would be a great addition for those who (like myself) don't have sometimes time to wonder around during short trip. Also what i value a lot hotel offers good coffee which is not american, but Italian (big plus). there is an upside to be done at the level of hot offerings (rather non-existent selection). On food, didn't have time to visit restaurant but lounge offers a good selection of drinks including OK wine by glass which is rare in this region. The service in the lounge bar is nice and polite while being natural.
Room itself is nice and convenient with all amenities needed (though a bit small). Minibar is well filled.
On improvement side: it takes 20 hrs to get an answer to reservation inquiry via e-mail (a bit long in the context that it is business knocking to the door). But front desk is well organized i.e. all ready when I arrived smooth check in etc.
I rarely praise individuals in my reviews but they have one deserving definitely a mention. It is a hotel driver. Extremely nice and helpful. He gives an excellent first impression while picking up from the airport. Also smiling and personally nice. He took care of my luggage while I was on the meeting without asking so at the time to go to airport all was ready in the car. Definitely good ambassador of the hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2012

I agree with other reviewers that this must be Kosovo's best hotel. It is possibly the most luxuriously-appointed hotel that my wife and I have ever stayed in. It's expensive by Kosovo standards, where most things -- particularly wonderful Balkan and European restaurant meals -- are very inexpensive, but if you are willing to pay the price, it is a wonderful place to stay. It is on the pedestrial walkway of Mother Theresa Blvd and close to Pristina's limited tourist sights. The palatial marble-clad pool and spa area "would put a Roman emperor to shame".

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Swiss Diamond Hotel Prishtina

Address: Mother Teresa Square, Pristina 10 000, Kosovo
Location: Kosovo > Pristina
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 23 hotels in Pristina
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Swiss Diamond Hotel Prishtina 5*
Official Description (provided by the hotel):
Swiss Diamond Hotel Prishtina brings its distinctive style and sense of Swiss tradition and luxury to the city of Prishtina. The 140 rooms and suites, 4 Restaurants and Bars, executive floors and an exclusive Diamond Club, The Iliria and Ulpiana Restaurants, Lounge Bar and Diamond Club are all designed to create the exclusive experience of the Swiss Diamond lifestyle in a luxurious, yet welcoming, setting. The new hotel also features the first Wellness Center at this caliber in Kosovo, a total area of approx 1200 m2. The Wellness Center includes: Heated Indoor Swimming Pool, Fitness Room with state-of-the art equipment, Yoga Room, 6 Massage Rooms, 3 Solarium, Salt Sauna, Ice Cave, Steam Sauna, 2 Finnish Saunas, Infrared Sauna, Turkish Bath, 3 Jacuzzis and 1 Relaxation Room. ... more   less 
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