First, let me say that the staff at this hotel is excellent, location is good and rooms are clean. But everything else was terrible. We booked a room for 99 Euro/night well in advance of the EXIT festival, specifically seeking an air conditioned hotel. We were given a room with a tiny window far from the bed and an "air conditioner" that was a fan with a pan for ice. Staff tried to supply ice, but couldn't always help us. Our friends paid the same rate and had vastly different (i.e., normal, AC) rooms. We got a 10% discount for staying in a sweltering shoebox--but we'd rather have booked a room at another hotel with AC. Finally, on our last morning, I spotted a large roach dying along the wall. It probably died of heatstroke.
- Official Description (provided by the hotel):
- Hotel Zenit is a garni hotel with an ensemble of three twin-bedded rooms, six double-bedded rooms with an extra bed, three double-bedded rooms and one room with three separated beds, along with one suite, complete with a salon. Located in the very heart of the city it provides access to almost every part of the Novi Sad. All the rooms have Air-Condition and are technically well equipped. The hotel also has a free WI-FI system, which is available throughout the entire hotel, rent-a-car services, pet box and a parking space (which needs to be reserved in advance). On demand, the hotel can accommodate baby cribs and baby stools in its dinning area. It also provides quality transfer services to its guests from and to airports in Belgrade, Budapest and Zagreb in highly comfortable, air-conditioned vehicles and with professional drivers. On request, the hotel offers free guest waiting services. GPS coordinates: N45º 15.296' E19º 50.822' ... more less
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