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“Amazing” 5 of 5 stars
Review of Citadel Inn Hotel & Resort

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Citadel Inn Hotel & Resort
5.0 of 5 Hotel   |   11, Grabovskiy Str., Lviv 79000, Ukraine   |  
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Ranked #3 of 52 hotels in Lviv
Lviv, Ukraine
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
“Amazing”
5 of 5 stars Reviewed August 9, 2013

This is really luxurious 5 star hotel. Everything is excellent,on the highest level, especially delicious food, friendly staff, very clean and beautiful hotel. It is a perfect place to stay, I love to spend my free time on terrece with a wonderful view and tasty desserts.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, August 12, 2013
Thank you very much for all these words!
We are very glad that you have such good memories about our hotel!
We will do our best to make your next visit as wonderful as your previous one!
"Citadel Inn" Hotel & Resort team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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103 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Munich, Germany
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

This was my first Trip to Lviv and will definitely not be the last! What a lovely city and the Citadel Inn Hotel and Resort was with no doubt the perfect choice to stay. A bit outside the City yet almost downtown! I was Impressed by the renovation of the Citadel, the quality of Rooms and all the details! The staff is very friendly and caring - food at the Restaurant really good. Also tried some Ukrainian specialities!! Delicious!! Will definitely be back!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, July 3, 2013
It's very important for us to hear such a warm words about your staying in our hotel.

We will be very glad to see you again in our hotel.

"Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
56 reviews 56 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed July 1, 2013

My wife is Ukrainian/American, and we visited her cousins in Lviv for five days in mid-June. The hotel was an island of Western European comfort and service in crumbling, 3rd world Ukraine. The room was clean and comfortable, and staf were attentive. My wife speaks the lingo, so that also helps. Coffee at breakfast is the only complaint, we thought that their machine might be using instant.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, July 3, 2013
Dear Sir!
Thank you for your complaint. It will help us to increase the level of our service.
We hope that next time you will be satisfied with everything
Citadel Inn Hotel & Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lvov
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 21, 2013

This hotel provides great value for money and the staff is extremely helpful. Excellent restaurant and a great breakfast. If you are not bothered by the history of this fortress it is definitely a great place to stay when visiting Lvov.
Contrary to an earlier published management reaction this fortress was not simply a warehouse but an integral part of a prison camp in which thousands of people perished. I personally who have liked to have known this before booking...

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lviv, Ukraine
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 12, 2013

This hotel is located in the center and not the center. No car trafik, very peacefull, excellent service, wonderful rooms and food!! And for a 5 stars hotel,which it deserves, the prices are normal!when i would invite some friends to comedy and visite lviv, that's the place to go.It's a place fort business men but also for the tourist who wants some comfort, because the center can be very noisy!

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, July 1, 2013
Dear guest!

It's very important for us to hear such a warm words about your staying in our hotel.

We will be very glad to see you again in our hotel.

"Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Top Contributor
56 reviews 56 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 26, 2013

Location, building, rooms, and people are perfect. The restaurant with great view if old city. They use it not only for dinners, but we had breakfast there. Walking distance from city center. People are the best in Ukraine. Highly reccommended.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, June 1, 2013
Dear Guest!
Thank you very much for such warm words.
Hope to see You soon. "Citadel Inn" Hotel & Resort team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 25, 2013 via mobile

I was really impressed by quality of that hotel. It fully complies with 5 stars grading. Very good bed- nice sleep. Calm place. Good restaraunt. Not far away from the center.
On other side need to mention some bad smell in my room and the place and citatel itself has really not good history during 2nd world war, which better know in advance.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iryna K, Front Office Manager at Citadel Inn Hotel & Resort, responded to this review, June 1, 2013
Good afternoon, Alexey!
Thank you for your feedback. For us it is very important to hear your opinion.
As for the historical facts, which you mentioned, it is necessary to understand what we are talking about one of the towers of the citadel defense, but not about our hotel. The territory of the hotel used to be warehouses
Citadel Inn Hotel & Resort team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Citadel Inn Hotel & Resort

Address: 11, Grabovskiy Str., Lviv 79000, Ukraine
Phone Number:
Location: Ukraine > Lviv Oblast > Lviv
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#1 Spa Hotel in Lviv
#1 Business Hotel in Lviv
#2 Family Hotel in Lviv
#3 Romantic Hotel in Lviv
#3 Luxury Hotel in Lviv
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Citadel Inn Hotel & Resort 5*
Official Description (provided by the hotel):
In an old fortress in central Lviv, Citadel Inn Hotel & Resort offers luxurious accommodation with free Wi-Fi. It offers an award-winning restaurant and a gym and sauna open 24 hours. On-site parking is free.All rooms and suites of Hotel & Resort Citadel Inn are equipped with a flat-screen cable TV, minibar and seating area. The private bathrooms include toiletries, bathrobes and slippers.Garmata Restaurant serves European and Ukrainian gourmet cuisine. The wine cellar features a wide selection of international wines.A meditation room and business centre are open 24 hours a day and a concierge service is provided. City tours and a shuttle to Lviv International Airport, the train station or bus station are available on request.Citadel Inn Hotel & Resort is just a 5-minute walk from the Lviv Art Gallery, and Ploshcha Rynok is a 10-minute walk away. ... more   less 
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Also Known As:
Citadel Inn Hotel And Resort
Citadel Hotel Lviv

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