We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel but food and drinks very expensive” 4 of 5 stars
Review of Rixos Hotel Libertas

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Rixos Hotel Libertas to your Saves list
Rixos Hotel Libertas
5.0 of 5 Hotel   |   Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #22 of 69 Hotels in Dubrovnik
Aberdeen
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Lovely hotel but food and drinks very expensive”
4 of 5 stars Reviewed July 7, 2013

Just returned from a wonderful holiday in Dubrovnik.Stayed at the rixos hotel.The room was nice with a great sea view.Breakfast had a good selection of food and good service.Staff were very friendly and helpful.The girls kept the room spotless and changed the bedding every day.The hotel is in a 20 minute walk to the old town and handy for buses which are cheap and are every 15 minutes .We did find drinks very expensive about £8 for a gin and tonic.I did'nt use the internet because it was expensive as well.
Charles Bruce from Aberdeen

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 15, 2013
Dear Guest,
thank you for your feedback. Our staff is our strongest side, and I'm really glad to hear that your are satisfied with them. Also, i would like to inform you that we have a free internet option. When you log in, you get 4 items, one of them is free internet.
Hope to see you back soon. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

871 reviews from our community

Traveler rating
    345
    311
    156
    40
    19
See reviews for
105
466
39
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

I highly recommend this hotel, we stayed for a night on our honeymoon and was upgraded without asking to a enormous room overlooking sea with balcony. Staff very friendly and helpful, pool and gym great and breakfast was too. Highly recommended! Good value for money

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 15, 2013
Dear Guest,
We are truly pleased you enjoyed your holidays at the hotel Rixos Libertas. We love to hear that you were impressed about staff, pool, gym and breakfast.
Looking forward to welcoming you back! Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 6, 2013

This hotel is great! If something isn't right trust me I'll say but I was blown away here. Rooms large with bigger than king size bed (comfortable too). The sunloungers were like beds (not all but we always got one if got up by 9). Drinks brought direct to you by staff who were always smiling and friendly. Food was superb,we went all inclusive with Thomson - well worth it value wise as it's not a cheap hotel. Location great,right by sea so easy access to that and pool. Gym and spa area well kept. Walk into old town about 20 mins which we did most nights and loved. It's not often I want to ever come back to the same place but here I would. WELL DONE to the lovely staff here and especially the roller skating girls who brought our drinks everyday. I really hope we can return here again for one of the best holidays we ever had :-) Thank You Rixos!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 15, 2013
Dear Guest,
Thank you for your feedback. Every guest is very important to us. We are so glad that we were able to meet your expectations. I highly appreciate your comments about our staff who are the key factor of a succesfull operation.We hope to see you back soon. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 3, 2013

We liked the room, concierge service and the breakfast. The reason they don´t receive a 5 star was the customer service from the reception and the lack of sunbeds.

If you don't mind to walk a little bit (1/2) hour to the downtown and change location for a relaxing place with great view, this is the place. The property needs a little touch up but you can get bigger rooms or suites for great prices.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 7, 2013
Dear Guest, thank you for sharing your review. We appreciate our guest's opinion and try to do our best to earn your trust and make you satisfied. Every comment helps us to improve our service. We wish you many happy returns. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 30, 2013

Stayed for 7 days - booked for a relaxing holiday in the sun together with some culture! The location is amazing; views of the Adriatic & surrounding islands. Would stay again for the location.
Pros
Lovely pool area; Variety of sun beds (but you need to get your towels on them early!); choice of swimming in sea or pool, both great options.
Drinks and food served in pool restaurant or at your sun bed
Rooms very nice, great air con, good balcony with 2 sun-beds
The food in the various restaurants was very nice
Big selection at breakfast, (poor selection of fresh fruit considering the season) coffee top ups etc, eating on the balcony was glorious
Walk to the town was about 15 mins, taxi back 65 kuna, nice to be outside the old town
Very helpful receptionist when our pre booked car didn't arrive
Cons
"Management" were present at breakfast but never spoke to any guests, not even a good morning. very poor for a 5 star hotel
Customer service overall was inconsistent. The employees in the pool area were friendly and helpful if a bit chaotic at times. Service elsewhere was not good. On our last night, we were sat at a table in the Angora bar. Some other customers had moved some chairs to another table. After they left, the staff re arranged the tables and chairs and I had to move out of the chair I was sat in so they could put the 'proper' chair back in its place. Every time we ordered something, a bill was brought, hardly encouraging to buy more drinks or have a coffee.
Restaurants were quiet and consequently had no atmosphere, great options in town.
Room service was early, gave you about 5 seconds to get to the door, toiletries not replaced every day and were the sort of product you get in a 3 star hotel.
No details of Wifi charges in the room- don't think it should be chargeable at a 5 star hotel

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 3, 2013
Dear Guest,
Thank you for your review. We are happy that you were satisfied with our hotel service, and we also want to apologize for any bad experiance that you had in our hotel. Our Menegement is informed about your review and will do their best to solve all issues that you complained about. We just want to inform you that we have free internet access. When you log in, you have 4 options to choose. One of them is a free internet.
Thank you once again for your feedback. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2013 via mobile

Stayed here on a recent hol to Dibrovnik. Hotel is gorg. Really lovely and clean rooms with a great view from the 5th floor. 8th floor has fab views but the overhang from restaurant shades the balcony so avoid this floor! We moved as I like to sunbathe in the mornings while my boyfriend sleeps in! Breakfast was a little disappointing. A lot of food but nothing exceptional. If we went back to Dubrovnik I'd opt for Bellvue hotel nearby which is a boutique hotel and food is fab there :) sunbathing area is amazing though and staff quite friendly and helpful. Overall we lived Dubrovnik and really enjoyed our stay at the Rixos.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 3, 2013
Dear Guest,
Thank you for your review. Your experiance will help us to improve our service. We are glad that you have spent a great time in our hotel. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hampshire
Top Contributor
122 reviews 122 reviews
59 hotel reviews
Reviews in 59 cities Reviews in 59 cities
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed June 30, 2013 via mobile

Fantastic staff who try very hard to please. Everything was lovely in the room except the bathroom. This has to be the worst designed shower I have ever come across! It is impossible to shower without flooding the bathroom- which not ideal as it' s more or less open-planned!!! The lifts took forever so we ended up using the stairs- which was probably best as the food was rather plentiful at breakfast and we were prone to taking full advantage. Location was ok- 15 mins to Old Town and pleasant enough stroll for dinner. Poolside bar was fine, if not rather expensive but the staff are pleased to help! Probably would recommend but not overly enthusiastic!

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ena Z, Guest Relations Manager at Rixos Hotel Libertas, responded to this review, July 3, 2013
Dear Guest,
Thank you for sharing your comments and experience with us. We want to apologize to you for the bathroom issue. As soon as we recieved your comment, we informed our Tehnical service about that. Our management is also informed about elevators.
We hope we will fullfill your expectations next time when you stay at Rixos Libertas hotel and we try yo improve our service as best as possible. Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Rixos Hotel Libertas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rixos Hotel Libertas

Address: Liechtensteinov Put 3 | Dubrovnik Neretva County, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Dubrovnik
#12 Spa Hotel in Dubrovnik
#14 On the Beach Hotel in Dubrovnik
#18 Family Hotel in Dubrovnik
#19 Luxury Hotel in Dubrovnik
#21 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:5 star — Rixos Hotel Libertas 5*
Number of rooms: 254
Official Description (provided by the hotel):
A landmark of exceptional Croatian hospitality, the waterfront Rixos Libertas Dubrovnik has been reborn as the ultimate contemporary design hotel with luxurious facilities for discerning travelers. Home to 254 guest rooms that combine panoramic views of the Adriatic Sea with pampering facilities that indulge and inspire, it is conveniently located only 15 minutes away from Dubrovnik Old Town and 25 minutes away from the Dubrovnik International airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Cheap Tickets, Hotels.com, HotelTravel.com, getaroom.com, Despegar.com, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Rixos Hotel Libertas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rixos Hotel Dubrovnik

Owners: What's your side of the story?

If you own or manage Rixos Hotel Libertas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.