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“Great location - great staff” 5 of 5 stars
Review of Hotel Zagreb

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Hotel Zagreb
3.0 of 5 Hotel   |   27 Setaliste kralja Zvonimira 5, Babin Kuk, Dubrovnik 20000, Croatia   |  
Hotel amenities
Ranked #17 of 68 Hotels in Dubrovnik
Certificate of Excellence 2014
Toronto, Canada
Top Contributor
124 reviews 124 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
99 helpful votes 99 helpful votes
“Great location - great staff”
5 of 5 stars Reviewed November 19, 2012

The staff were amazing. So helpful and curteous. We had a fantistic room with a balcony and a nice view of the walkway below. The hotel was a wee bit hard to find, even with our garmin, but a helpful resident got into our rental car and quided us there. The hotel is at the end of a pedestrian walkway which has many restaurants and cafes. It was very nice not having vehicular traffic out our window, just couples and young folks strolling about. The walkway dead ends after about a 25 minute walk - it is a lovely stroll which takes you by parks, the sea, and a narrow walkway right alongside the water. Lovely. The breakfast was great. Lots of variey and a lovely room to eat in, (weather permitting you can eat outdoors), and coffee made to order. Lots of cats in the area, but I am a cat lover and really enjoyed seeing, (feeding), them all. There was one little kitten that followed us one morning for our entire walk. The wifi is great throughout the entire hotel. Danko, the gentleman that greeted us upon arrival was a wealth of information and made out stay even more pleasant. Thanks Danko!

Unfortunatly there is a club right across the road that tends to blare its music from about midnight to 3 am. It did not disturb my sleep, but was certainly audible upon my early morn visits to the wc. Pity the club owner has to be so ignorant, inconsiderate and downright rude!!!!! One morn when I woke up in the wee hours, they were still blaring their music and there was not even anyone in the club. Unfortunate, but it certainly would not dissuade me from staying here again and getting the same lovely room with a balcony. If the club is trying to keep patrons away from the Hotel Zagreb, they will have to do alot more in my estimation, as the service the location and rooms are to excellent to pass up.
We loved out stay here and would have liked to stay longer.

Room Tip: If you are not a sound sleeper, probably the back of the hotel would be better
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
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English first
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2012

I stayed with two friends for a week in October. The hotel makes a great first impression, it is clearly the most attractive building on the strip with lovely gardens. Inside wasn't quite as impressive, but I had a nice, clean twin room on the ground floor whose only problem was a leaky shower screen.

The location is very good, being at the end of a strip of hotels, restaurants and bars that runs between Babin Kuk and Lapad down to the beach. It was an easy 10 walk to the harbour, or the bus to the old town stops 2 minutes' walk away

Staff were uniformly polite and helpful and, in one example, entertainingly flamboyant and friendly. Room cleaning was slightly perfunctory but efficient - on most days my room was turned down while I was having breakfast. Breakfast was a typical continental buffet with cold cuts, cereal, fruit etc. The Danish-like cake slices were particularly delicious, although I learned to stay away from the gristle-strewn bacon

Overall, this was a good value hotel in a good location for exploring Dubrovnik. I would definitely stay there again. Not quite worth 4 circles, but certainly better than average.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 10, 2012

This attractive hotel set in a gorgeous garden was the perfect place to be based for a few days sightseeing. The staff, particularly the manager, were extremely friendly and helpful and also very efficient. One felt very welcome and that the team cared that your stay there was a good experience. The rooms were solid, spotless and well equipped. The sea was just a few minutes walk away with restaurants, bars and pleasant places to just sit and watch the sea.
The bus trip to the Old Town was easy and it was good to be away from the crowds to relax.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2012

We rented an apartment in Lapad in August and whilst walking along the pedestrian street we passed this beautiful building that is Hotel Zagreb. A board outside invited non-residents to have a buffet breakfast for only 60 kuna (about £7.50). We took them up and were treated like kings. The tables were laid with thick linen tablecloths in the shadiest part of the terrace (it was hot from early morning - lovely), sparklingly clean cutlery and tasteful china. The waiter was immaculately dressed and so welcoming. We were shown the dazzling display of hot and cold choices, eggs, bacon and sausage, rolls and bread, cereals and yoghurts and fresh fruit, croissants and juices. Delicious coffee was served too and top-ups were readily available. What more could you ask for? We cannot wait to revisit. Give it a try yourselves, you won't be disappointed!

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevada, Missouri
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2012

I stayed with my wife in this lovely hotel,the decor was beautiful,everything was excellent,staff nice, breakfast with huge choice,and for dinner we eat lovely rissoto and steak with mushroom sauce.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 27, 2012

The hotel was relatively well appointed but with no lift this meant lugging baggage though there was porterage was available. Car parking is very tight - but we were lucky.
Only complaint was road works noise and bars opposite the front of the hotel that like to make a lot of noise after 11pm (but very European from our experience). Enjoyed the gardens and the seeting as well as convenience for getting into the Old City by bus.

Room Tip: Try for a room at the rear of bar noise keeps you awake at night.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed June 24, 2012

We looked into staying at Hotel Zagreb because it was recommended by the Times travel section but had a few reservations because of the location, namely that it wasn't right on the doorstep on the old town. I am really glad that we booked to stay here in the end, because the location was simply perfect - a 5-10 minute bus ride, or 30-45 minute walk if you are a bit more active (although we only walked home, not into the old town, and it was from the lower cable car station rather than the Pile gate). The street that the hotel is on is fully pedestrianised with many bars, restaurants and shops on the way to the small beach area. In the other direction, it is only a ten minute walk to the marina and harbour in Lapad, with a few more restaurants (particularly the excellent Otto's Taverna).

Our room was located on the third floor at the side of the building. There is no lift but we didn't find it too taxing, in fact we welcomed the exercise! When we first went to our room, we were impressed with the decor and cleanliness, although less than impressed with the size (which was more than adequate, we had just hoped for bigger!)...however when we opened the doors to the balcony we were astounded by the size of the terrace...the room had a king-sized bed with about two feet walking space around it, bedside tables, a desk, wardrove and luggage stand. The balcony was about six times the floor space of the bedroom! The bathroom did not have a bath but it has a good sized shower stall. The doors to the terrace had shutters to keep the heat out during the day, but doubled their function by keeping much of the noise out at night. We were there for the last group games of the Euros, and although there was a bar which played music across the street, it didn't keep either of us awake.
We did not eat at the restaurant in the evening but breakfast was good - it was really a continental breakfast with added bacon and scrambled eggs, and few items of roasted veg. The only downside to breakfast, and this is probably due to my preference more than anything else, was the coffee machine - one of those pod affairs, which I found to be a nuisance which just doesn't make coffee as well as a filter machine (although did give you an espresso choice). On the second morning, the waiter brought me a frothy coffee made with his own fair hands, which was much nicer and set me up for the day!
Other than that, the only thing I would have requested is a parasol on the terrace. Croatia was having a heatwave while we were there, so instead of expected temperatures of high twenties, we had high thirties instead and even the locals were wilting! Think of us poor, pale skinned Brits! So a parasol would have been useful, but having said that, we didn't spend more than a few hours during the four days in the room. And when we did, it was under the blissful influence of the air conditioning.
So, in all, we would recommend the hotel as a place to stay (it was entirely couples or singles we saw there, no idea of the family facilities), and would probably stay there again if we ever went back.

Room Tip: When we booked, only two rooms were available. We picked the balcony option and got rm 31, with the...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Zagreb

Address: 27 Setaliste kralja Zvonimira 5, Babin Kuk, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Room Service
Hotel Style:
#10 On the Beach Hotel in Dubrovnik
#17 Romantic Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Zagreb 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Zagreb Hotel Dubrovnik
Hotel Zagreb Dubrovnik

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