We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Staff” 5 of 5 stars
Review of Hilton Imperial Dubrovnik

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Imperial Dubrovnik to your Saves list
Hilton Imperial Dubrovnik
5.0 of 5 Hotel   |   Marijana Blazica 2, Dubrovnik 20000, Croatia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book early, up to 20% off
Ranked #6 of 68 Hotels in Dubrovnik
Zurich, Switzerland
Level Contributor
101 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
“Staff”
5 of 5 stars Reviewed July 22, 2014

I stayed here some few years ago and have been happy with this hotel. This time I left happier even. We were put up in the main building on 3rd floor. While we had a comfortable room overlooking the entrance (which involves overlooking a very well maintained area, trees, some part of the bypassing street and a lot of the open sky) I asked to change for a view over the old town. Staff worked hard to accomodate my request. In this hotel, rooms are unsimilar to each other because of its old architectural structure. (Something I really like.)
Staff overall have been great. Receptionists, house-keeping, restaurant (went there once for lunch) and executive lounge. Up there, Paula does an extremely good job, but all other staff have been very welcoming as well.
The pool area is well maintained but should be under more surveillance. It is a covered swimming pool with not much space left beside for lounge chairs. We had a family there abusing the pool and steam sauna as play ground (splashing into the pool and keeping the door ot the steam sauna open). Eventually mom arrived and invited kids to a picnic at the lounge chairs beside the pool.
All in all I left as a happy guest. I chose Hilton because of my status with HHonors. I think, even without status I would have been equally happy.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,976 reviews from our community

Traveler rating
    1,408
    429
    103
    26
    10
See reviews for
323
1,067
99
89
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (441)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ottawa, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2014

The location is fabulous: perched just outside Old Town Dubrovnik overlooking the sea. The hotel rooms are quiet, tastefully furnished and extremely clean. It has a well equipped gym, a bright indoor pool and a full spa. The service is first rate. Every member of the staff from those at the front desk to servers in the restaurants treat you like a valued guest. Built over a century ago as the Grand Imperial --Dubrovnik's first modern luxury hotel --the Imperial Hilton has kept its topnotch standards. We splurged on a package including breakfast in the beautiful restaurant and access to the executive lounge. The lounge has a long balcony with a spectacular view of the sea and serves tasty nibbles along with coffee and drinks from 7 a.m. till 11 p.m. It also has copies of the major international newspapers run off daily from the Internet. For us it was a tiny bit of heaven!

Room Tip: If you room is not a sea view, ask for a city view room with balcony. The balconies have a small tab...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Thank you for taking your valuable time to complete the review on TripAdvisor,

We were delighted to read that you were satisfied with the services and facilities offered at the Hotel and would like to take this opportunity to thank you for selecting us for your stay in Dubrovnik .

Once again we thank you for your review and we look forward to the opportunity to welcoming you back to the Hilton Imperial Dubrovnik in the near future

Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK, London
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 21, 2014

My partner and I stayed for 5 nights in an Executive room (these are all on the 4th floor) with a sea view. The location is great, literally at the gate of the old town and we felt very smug of a night just taking 20 steps up the road to be back! We felt going for the Executive room was worth the money. Our view over the sea was great (better than some of the buildings in the old town) and the Executive lounge has a terrace which looks out to sea. The snacks were good and you could call in at any time during the day, 6-8pm wine/spirits were served. Special mention to Paula who works in the lounge and helped my partner organise Champagne on my birthday.

Our room itself was spacious with a uber comfortable bed. The breakfast was very good with lots of choice and the staff were universally very helpful. There is a sixt rent a car company located in the hotel and we used this to hire a car for a couple of days. You can park right next to the hotel and overnight as a hotel resident it was 200 kuna.

There is a sun deck but only an indoor pool which i would say was our only drawback but with its position it would be difficult to get an outdoor pool in. A thoroughly great experience.

Room Tip: We loved being on the 4th floor - for us paying the extra to be in a executive room was worth it.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
I take this opportunity to say “ Thank You” for an excellent review.
We are pleased to hear that, we lived up to your desired expectations and you walked away with pleasant memories of your holiday in Dubrovnik.
Whilst humbly accepting your compliments, we would like to thank you for the constructive feedback given, which in turn will immensely assist us to improve the guest experience in the future.
We would look forward to well come you back to Hilton Imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 20, 2014

As accommodations in Dubrovnik go, the Hilton Imperial is absolutely perfect: the facilities are newly-renovated and stunning, the service is on par with the most exacting western standards, and the location is steps from the vaunted city walls, yet removed from the crowds. The included breakfast was the best I've had in the Balkans, and the service for breakfast, cocktails and dinner was impeccable. The underground parking is also very convenient.

My only small nit: the gym was cramped and a bit crowded during the two times that I visited.

In sum, if ever again in Dubrovnik, I'd return in a heartbeat.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,

Thank you for taking a moment to share your experience. We are pleased to hear you found the staff and the services to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

Sincerely,
KRISHANTA DAMUNUPOLA
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southend-on-Sea, United Kingdom
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 19, 2014

In April this year we stayed at the Waldorf Astoria to celebrate my wife's 65th birthday and it was a hotel to try and forget!!!

The Hilton Imperial in Dubrovnik could not have been better, and was so different.

From arriving at the front door and the bell boy taking the cases out of the car and up to the room (at the WA the bellboy watched us struggle up the front steps with our cases) we realised this stay was going to be better.

The lady on reception could not have been more pleasant, and the room (we had paid for an executive room) was modern ans spacious with views of the sea and down to the old town.

Breakfast in the restaurant was varied enough to keep all the nationalities visiting the hotel more than satisfied. The lounge breakfast was not quite as varied, but certainly much better than would be expected from a "Continental" breakfast. The staff in the Lounge were brilliant especially Paula.

In summary, this hotel is the best Hilton we have ever stayed in, and as a HHonors card holder we have stayed in a few.
Our room was 125, and we stayed from 10th to 17th July, 2014

Room Tip: Go for an exec room and join the hhonors scheme.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow In Furness, United Kingdom
1 review
5 of 5 stars Reviewed July 19, 2014

Stayed at the Hilton just outside the old town walls. Everything from the staff to room cleanliness to food and drink was excellent. Location is fantastic. My only issue was the cost of bar drinks was high. However, there are hundreds of places to buy inside and outside the old town walls.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
I take this opportunity to say “ Thank You” for an excellent review.
We are pleased to hear that, we lived up to your desired expectations and you walked away with pleasant memories of your holiday in Dubrovnik.
Whilst humbly accepting your compliments, we would like to thank you for the constructive feedback given, which in turn will immensely assist us to improve the guest experience in the future.
We would look forward to well come you back to Hilton Imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level Contributor
99 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 18, 2014

Second July in a row in Dubrovnik, this year just 4 days and at the Hilton Imperial. Great location, gorgeous building, sizeable rooms, good facilities (except still the Hilton wifi policy of having to pay in the rooms), excellent breakfast, wonderful service - what's no to like? Not a lot really.
The hotel organised our airport transfers on request very quickly. Upon arrival we were very warmly welcomed by Antonio at reception and got our room despite being early to check in. Room was large, had a great sea view as promised and had very effective aircon and was all round well appointed (room 130).
Breakfast was a generous buffet hot and cold, with well trained staff. Also an omelette station, which was great. Outside tables better for breakfast so were of course quite full up if arriving late for breakfast. Nice to see the breakfast served so late ie. until 11am.
Concierge very knowledgeable and helpful too, always seemed attentive and friendly. Same for the porters, bellboys, housekeeping, restaurant staff. Igor in the bar was particularly on good form.
Piece de resistance was the front desk customer service and especially - though by no means uniquely - Antonio. On our last morning we needed to stay longer in th room than the allotted 12 midday checkout (due to illness unfortunately). After a couple of minutes work to find a solution, Antonio and colleagues found a room for us to move to for the day so we could rest until our return transfer to the airport. The room was on the same floor and the same type of room too, and we were helped by staff to move the luggage. No extra charge was made to us for this extended hours' stay at all, despite the hotel being full. Everyone asked if they could do more to help, couldn't have been better looked after. Thank you all round to the team at this Hilton for this great personal care and service. Well done management for instilling such a culture here, keep it up.
We can only thoroughly recommend this hotel. This is not the cheapest, but then everything has a value and a cost, and you know that at the time of booking. Great hotel.

Room Tip: Rooms with a sea view have a great view naturally enough. Room 130 was good. But also rear rooms qui...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, July 28, 2014
Dear Guest,
Let me say “ Thank You” for your review,
We were delighted to read your review and very pleased to hear that your experience with us was an exceptional one.
Guest reviews of this nature will definitely motivate & help the team to achieve higher standards, which will in turn enhance the guest experience.
Once again we thank you for the opportunity given to us to serve you and would love to welcome you back to imperial in the near future.
Warm Regards,
Krishantha Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Dubrovnik hotels
0.7 mi away
Hotel Bellevue Dubrovnik
Hotel Bellevue Dubrovnik
#5 of 68 in Dubrovnik
4.5 of 5 stars 1,018 reviews
0.7 mi away
Hotel Excelsior Dubrovnik
Hotel Excelsior Dubrovnik
#13 of 68 in Dubrovnik
4.5 of 5 stars 1,079 reviews
2.5 mi away
Royal Princess Hotel
Royal Princess Hotel
#2 of 68 in Dubrovnik
4.5 of 5 stars 375 reviews
Show Prices
Show Prices
Show Prices
2.3 mi away
Hotel Dubrovnik Palace
Hotel Dubrovnik Palace
#15 of 68 in Dubrovnik
4.5 of 5 stars 1,265 reviews
2.5 mi away
Valamar Lacroma Dubrovnik
Valamar Lacroma Dubrovnik
#11 of 68 in Dubrovnik
4.5 of 5 stars 1,166 reviews
1.2 mi away
Villa Dubrovnik
Villa Dubrovnik
#1 of 68 in Dubrovnik
4.5 of 5 stars 511 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Imperial Dubrovnik? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubrovnik
#3 Business Hotel in Dubrovnik
#4 Spa Hotel in Dubrovnik
#4 Family Hotel in Dubrovnik
#6 Luxury Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik’s historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Top floor Executive Lounge with spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hilton EMEA, Travelocity, Booking.com, Orbitz, Odigeo, Otel and Priceline so you can book your Hilton Imperial Dubrovnik reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

Owners: What's your side of the story?

If you own or manage Hilton Imperial Dubrovnik, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.