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“Great hotel next to City Walls” 5 of 5 stars
Review of Hilton Imperial Dubrovnik

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Hilton Imperial Dubrovnik
5.0 of 5 Hotel   |   Marijana Blazica 2, Dubrovnik 20000, Croatia   |  
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Ranked #3 of 70 Hotels in Dubrovnik
Harrogate, United Kingdom
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
“Great hotel next to City Walls”
5 of 5 stars Reviewed June 16, 2013

This is more than just your typical corporate hotel. It was th old Imperial hoteland has a grandiose feeling. Best of all is its locaion, within 50 metres of the main gate to the old city walls nd on the same level so no steps to climb. It is expensive but is worth it if you can afford

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 23, 2013
Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are happy to hear that, you had a pleasant stay with us and we were able to live up to your desired expectation.

We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,549 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
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English first
Haslemere, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 15, 2013

We spent one night here at the end of our holiday and it was the perfect way to end our incredible stay in Croatia. The hotel is in a perfect location, the rooms are spacious and the service we received was excellent. The hotel itself is of a traditional design and very eye-catching. Everything is as you would expect from a luxury 5 star hotel. If you want a quality hotel in the middle of Dubrovnik the Hilton Imperial will not disappoint!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 23, 2013
Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our location and service.
Acknowledgements such as yours are of great motivation to us. We at Hilton Imperial, always willing to take the extra step to ensure that our guests feels cared for whilst making arrangements to offer a hassle free stay with us.


Once again we thanks you for your review, and would be delighted to welcome you back to Hilton Imperial in the near future.

Krishanta Damunupola
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Top Contributor
89 reviews 89 reviews
63 hotel reviews
Reviews in 57 cities Reviews in 57 cities
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed June 15, 2013

Hilton diamond member but did not get an upgrade however received early check in.Gets very hot up to 40 degrees in Dubrovnik so the location next to the old town is a must.Hotel looks recently renovated and rooms spacious light and clean and a/c works very well.Staff very friendly and helpful and the spa is excellent and a great way to relax for an hour or two in the middle of the day.Great indoor pool.Breakfast in the lounge is adequate and drinks and snacks all day and a nice balcony to take in the view.
Hotel was full but always feels relaxed and quite and has a nice bar to unwind at the end of the day.If back in Dubrovnik this is where I would stay.

Room Tip: All rooms look nice
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 23, 2013
Dear Guest,

I would like to thank you for letting others know of your experience at the Hilton Imperial Dubrovnik.

We are happy to hear that, you had a pleasant stay with us and we were able to live up to your desired expectation. The positive feedback on our staff, will definitely motivate them to deliver more. Also we have noted your constructive feedback on our breakfast and its service. We thank you for sharing this feed back as this will immensely help us to enhance our guest experience in the future.

We shall look forward to welcoming you soon again.

Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 13, 2013

My wife and I have just returned from a 4 night stay here (8-12June) to celebrate our 34th wedding anniversary. We travel a lot, usually for around 3 - 4 months of the year partly for business and partly pleasure. So we stay in a lot of hotels and this one is right up there as far as world class service levels are concerned. From check-in staff to the exec lounge ladies we received excellent service - so much so that it would be unfair to single out any one person for particular praise (but the exec lounge staff were amazing).

Only a two minute walk to the Pile gate entrance of the old town its position was perfect for us to be able to stroll into town for dinner each evening.

We both loved our room (422) which was a corner exec room with a huge wraparound balcony overlooking both the old town and the sea. The room itself wasn't huge (but plenty big enough for us), and it isn't a cutting edge contemporary design - but it was comfortable and we felt at home there for our all too short stay. It was the view which particularly entranced my wife and for that alone she'd like us to return at some point - and she always likes to try new destinations whenever possible so that is praise indeed.

The only one slight niggle we had was at breakfast in the restaurant. Every day we were greeted and seated immediately. But on the first day it was almost 15 minutes before anyone came to offer tea/coffee/ juice, no-one mentioned the 'cooked to order' facility for omelettes etc, and because there were no menu's we didn't know about it. Menu's didn't appear until our third day. Although the staff there were friendly enough, service was just a bit 'spotty' at times.

Only other thing which I would have liked to make our holiday 'perfect' would have been a parasol or retractable awning on our balcony so that we could sit out during the heat of the day and make the most of the fantastic views.

Would we return to this hotel? - absolutely, in a heartbeat. This would and will be our only choice when we return to Dubrovnik. Thanks for a wonderful few days!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 25, 2013
Dear Guest,

Thank you for your excellent comment in trip advisor forum.

We are immensely pleased to know that you had a pleasurable experience with us and glad to receive your appreciation of the hotel, staff and the services. Also we have taken your constructive feed back on our F&B department. Whilst thanking you for the valuable feedback, we will definitely take steps towards right direction to address the areas mentioned.

We would love to serve you on your future visits to Dubrovnik. .


Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 12, 2013

The service we received upon arrival was great and we were offered an upgrade to an executive room for the 3rd and 4th nights of our stay. The first room was pretty standard for a Hilton, but with exceptional views of the castle, sea and old town. The upgraded executive room much better with long balcony we breakfasted on drinking in the view. Unusually breakfast in the room was better than in the restaurant, though service there was pretty good. The buffet had a good choice but the hot English breakfast was poor. We dined in the hotel one night as we had a special offer and although the food was serviceable it was probably the least enjoyable meal we had in 4 days, the restaurant being practically empty with no atmosphere at all. So to sum it up a lovely hotel in a great location rather let down by the food but don't let that put you off.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 25, 2013
Dear Guest,

Thank you for taking time off from your busy schedule to write an excellent review on trip advisor.

It was a pleasure to read that you had an excellent holiday with us and, we lived up to your desired expectations. Thank you for your constructive feedback on our F&B department. We will definitely take steps to improve on the areas mentioned so that the future guest experience could be improved.

Once again we thanks you for your review, and would be delighted to welcome you back to Hilton Imperial in the near future.

Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 12, 2013 via mobile

Really friendly helpful team, nothing too much trouble
Great location to visit the old town
Very comfortable rooms with great beds!
We didn't eat in the Hotel other Han breakfast which was wide ranging and well cooked
We really enjoyed our stay a thoroughly recommend it

Stayed June 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 23, 2013
Dear Guest,

Thank you for your excellent comment in trip advisor forum.

We are immensely pleased to know that you had a pleasurable experience with us and glad to receive your appreciation of the hotel, staff and the services.

We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik.


Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellesmere, United Kingdom
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 10, 2013

Just a stones throw from the Old City of Dubrovnik, this old style classy hotel is all you could wish for. Airy rooms, ask for a balcony. Clean and fresh, bathrooms lovely. Staff very helpful. Good breakfasts. Here, you get what you pay for.

Room Tip: Executive floor is worth it. Lounge also very good, great snacks!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 23, 2013
Dear Guest,

Thank you for your nice comment on your experience at the Hilton Imperial Dubrovnik.

We are immensely pleased to know that you had a pleasurable experience with us and glad to receive your appreciation of the hotel, staff and the services.

We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik.


Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Dubrovnik
#2 Family Hotel in Dubrovnik
#2 Romantic Hotel in Dubrovnik
#3 Luxury Hotel in Dubrovnik
#3 Spa Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik’s historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Top floor Executive Lounge with spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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