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“Simply outstanding!” 5 of 5 stars
Review of Hilton Imperial Dubrovnik

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Hilton Imperial Dubrovnik
5.0 of 5 Hotel   |   Marijana Blazica 2, Dubrovnik 20000, Croatia   |  
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Ranked #3 of 68 Hotels in Dubrovnik
Dorset
Top Contributor
99 reviews 99 reviews
65 hotel reviews
Reviews in 60 cities Reviews in 60 cities
62 helpful votes 62 helpful votes
“Simply outstanding!”
5 of 5 stars Reviewed May 23, 2013

We stayed 6 nights in a wonderful room with a wrap-around terrace (room 427) which had spectaular views over the Old Town, the sea and Fort Lovrenjac. Location of the hotel couldn't bet better as a couple of hundred yards from the main entrance to the Old Town. What made the stay even more memorable was the Hilton staff, who are all intensely professional but also charming and friendly. This is one hotel you shouldn't miss if you're going to Dubrovnik!

Room Tip: Room 427 is spacious with a marvellous terrace and spectacular views.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, May 30, 2013
Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our location and service.
Acknowledgements such as yours are of great motivation to us.

We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this yourself.

Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
t: +385 20 320 352 +385 20 320 352 FREE I m: +385 98 231 250 +385 98 231 250 FREE f: +385 20 320 301
Marijana Blazica 2 I 20000 Dubrovnik I Croatia
hilton.com I dubrovnik.hilton.com I facebook.com/hiltonimperialdubrovnik
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1,730 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
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Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 22, 2013

My husband and I stayed at this hotel for one week in May for our 25th Wedding Anniversary. We had a fantastic time. The staff are so attentive and make you feel special. The hotel sent us some champagne on ice and fruit which was a lovely gesture and really started off our holiday. Our room was 438 and was superb!!! - view of the sea and the old town plus just across the eay to the Exec Lounge which was wonderful. We met some lovely like minded people and even went out for meals with a few couples as we all got on so well. This is a classy hotel and a classy place to holiday. Our only disappointment was that we could not get a hot breakfast. It seemed to be very difficult for the kitchen to achieve. We ordered Eggs Benedict to be 'freshly made' but it came cold and had to be returned. Another came and it was warm (not hot) but it had obviously been sat there a while as the hollandaise sauce had dried up. Quality of food very good but this is the only issue. There are so many good restaurants in the old town with plenty of fresh sea food youcan't go wrong. The ones listed on TripAdvisor do give a correct indication...Wonderful place - we will be back and thank you to the Hilton Imperial for looking after us so well.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, May 31, 2013
Dear Guest,

Thank you for your nice comment on your experience at the Hilton Imperial Dubrovnik.

We are immensely pleased to know that you had a pleasurable experience with us and glad to receive your appreciation of the hotel, staff and the services. Also we have noted your constructive feedback on our Breakfast. We will definitely look in to the feed back and see how we could improve on this. Once again, we thank you for bringing this to our information.

We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik.


Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Top Contributor
58 reviews 58 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 20, 2013

The location is great with this hotel. It is just a few minutes walk from the old city of Dubrovnik. In the old city there is only one hotel (too expensive) so if you do not want to stay in the apartments at a city break, this is the best choice. The rooms were a little unimpressive though for a Hilton. But clean and silent. Breakfast is amazing. The staff is also so kind and helpful. They actually know what they are doing. If I ever happen to be in Dubrovnik again, this is definetely my home.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, May 31, 2013
Dear Guest

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our staff, location and service.
Acknowledgements such as yours are of great motivation to us.

We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this yourself.

Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2013

We enjoyed a 3 night break at the HI late May 2013. The hotel is in a superb location - just at the gate of the old town (2 mins walk) - but a short/bus taxi ride away from Dubrovnik proper if you want to jump on the island hopper ferries etc. The views from the sea view rooms are great. We stretched to this for a treat and weren't disappointed. The place has a nice relaxed feel despite the daily bustle in the old town just over the road. The facilities are as you would expect for Hilton but the service levels better than we've experienced elsewhere. The breakfast is super, especially when the sun is shining on the terrace area! If I was back in Dubrovnik for a short break, I wouldn't hesitate to stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, May 31, 2013
Dear Guest

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our staff, location and service.
Acknowledgements such as yours are of great motivation to us.

We are undergoing constant change to improve the guest experience and I hope to welcome you back in the future to experience this yourself.

Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pound Ridge, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 19, 2013

It doesn't get any better than this! From the front desk, to the concierge, to the dining room to the room cleaning...the entire staff is there to provide the best service. The hotel itself is beautiful and comfortable. No, we don't own Hilton stock and we don't even know anyone who's Croatian but we are inveterate (older) travelers and the Hilton Imperial Dubrovnik is GREAT! Not to mention the most ideal location to the old city, possible.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, May 31, 2013
Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our location and service.
Acknowledgements such as yours are of great motivation to us.

We express our gratitude for the review and recommending us to other travelers. We would love to serve you on your future visits to Dubrovnik

Krishanta Damunupola
Operations Manager

HILTON IMPERIAL DUBROVNIK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hasle, Denmark
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2013

I have only good to say about this hotel. If you want to spoil your partner - invite her/him there. I stayed there because my company had booked this hotel for me. I would though, if I could affort it that is, like to stay there on a holiday.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 2, 2013
Dear Guest,

Thank you for choosing Hilton Imperial for your stay in Dubrovnik and for your kind comments.

It was a pleasure to read that you were very happy primarily with our location and service.
Acknowledgements such as yours are of great motivation to us. We at Hilton Imperial, always willing to take the extra step to ensure that our guests feels cared for whilst making arrangements to offer a hassle free stay with us.


Once again we thanks you for your review, and would be delighted to welcome you back to Hilton Imperial in the near future.

Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sussex
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 15, 2013 via mobile

We came to Dubrovnik for a weekend trip to celebrate my birthday. We have visited Dubrovnik before and had seen this hotel and thought it would be the most fantastic location for a return trip. We were at first allocated a room on the second floor. On entering the room a very strong smell of stale cigarettes hit us. As we are both non smokers we had asked for a non smoking room. I went to reception and they moved us straight away to a similar room one floor down. As this was a special birthday my husband had spent more than we usually would on our accommodation and we had expected something quite special. We were initially disappointed when we saw the room, it was very basic with no view as there was a large tree outside our window, but even if that hadn't been there I don't think the view would have been much. My husband returned to reception to see if there was any alternative room, he was shown another room which would cost an extra 90 euros per night, which was offered at half price (originally 180 extra). As we had paid a lot for our original room we didn't want to over stretch our budget and decided not to move. I didn't see the room being offered but my husband did not think it was worth the extra money.

Having said that, the hotel location is fabulous, it was spotlessly clean and the bed was really comfy. Our initial disappointment was completely forgotten. The breakfast was really good, plenty of everything and the staff are extremely helpful and courteous. I was even brought up a complimentary fruit bowl as my sister had let them know I was celebrating a special birthday.

I would recommend this hotel, but just point out that you are paying primarily for the location. The room gave us every comfort we needed and we didn't leave disappointed.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krishanta D, Manager at Hilton Imperial Dubrovnik, responded to this review, June 2, 2013
Dear Guest,

Thank you for taking time off from your busy schedule to write a review on trip advisor.

It was a pleasure to read that you had an excellent holiday with us and, we lived up to your desired expectations. Feed backs of this nature, not only motivate us but also help us to race our standards to great heights. Also we have taken your constructive feedback on our rooms, which we will definitely look at addressing it so that, the guest experience could be enhanced.

Once again we thanks you for your review, and would be delighted to welcome you back to Hilton Imperial in the near future.

Krishanta Damunupola
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Imperial Dubrovnik

Address: Marijana Blazica 2, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dubrovnik
#2 Business Hotel in Dubrovnik
#3 Spa Hotel in Dubrovnik
#3 Luxury Hotel in Dubrovnik
#3 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Imperial Dubrovnik 5*
Number of rooms: 147
Official Description (provided by the hotel):
Dominating the area of approach to the Dubrovnik old city, the hotel overlooks the ancient walls and historic red roof tops of the cities palaces. On the four floors in both buildings this historic boutique hotel offers a wide choice of rooms of different size and shapes, following the historic architecture of the former hotel. All 147 air-conditioned rooms, are characterized by a Mediterranean touch that features a combination of modern technology and traditional charm. •Located on the doorstep of Dubrovnik’s historic Old town•Historic Dubrovnik hotel - delivering hospitality service since 1897•147 luxurious appointed rooms with Mediterranean touch•Top floor Executive Lounge with spectacular views over the Old town and Adriatic sea•Renowned Restaurant Porat - ultimate dining experience•The Lobby Bar, The Lounge Bar•Fully equipped Health Club - indoor swimming pool, sauna, steam bath and gym ... more   less 
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Also Known As:
Hilton Imperial Dubrovnik Hotel Dubrovnik
Hilton International Dubrovnik
Hilton Dubrovnik
Dubrovnik Hilton

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