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“Tirena Hotel, Dubrovnik” 4 of 5 stars
Review of Tirena Hotel

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Tirena Hotel
3.0 of 5 Hotel   |   Iva Dulcica 36, Dubrovnik 20000, Croatia   |  
Hotel amenities
Ranked #34 of 70 Hotels in Dubrovnik
Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Tirena Hotel, Dubrovnik”
4 of 5 stars Reviewed June 17, 2013

Tis is a large hotel with a good link to Dubrovnik. The rooms were clean and well appointed with excelent cleaning and good cutomer service at reception. However the room we had,even though paying extra for a balcony there was no view.

On the downside the breakfast and evening meals were self service and the dinning room large and very noisy. To the rear the gardens are scruffy but there would appear to be work in progress to update this area. Also you had to walk to the hotel pool round the side of the hotel and this certainly could be improved especially as this area is well appointed with excelent staff.

Room Tip: Toss a coin and hope for the best.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 22, 2013
Dear Guest,
Thank you for choosing hotel Tirena and sharing your experiences with Tripadvisor community.
I am glad you found our staff to be excellent and helpful as this type of positive feedback is a great incentive to strive to even higher level of service.
In a quite big property as Tirena is, there is always a place for improvement, so I am glad you noticed our efforts to update hotel surroundings and I am proud to inform you that we have even bigger plans for next season. Although hotel is situated very close to the sea, and surrounded by aromatic pine, olive and cypress tree gardens, unfortunately there are only few rooms overlooking the sea, and as our standard type of room is park view without balcony, we cannot provide sea view with every upgrade to balcony room.
Hope we will have a chance to have you again as our dear guests and your next stay with us will be even more enjoyable!

Best regards,
Nenad Marić
General Manager
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367 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Cardiff, Wales, United Kingdom
Top Contributor
57 reviews 57 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 15, 2013

Just returned from a four night stay at the Valamar Hotel Dubrovnik. For a three star hotel it is very good. Rooms, public areas, pool and staff are very good. The dining room is large and the food served is buffet style. The choice of food is good and although the dining room is fairly noisy it did not spoil the atmosphere. Overall a very nice hotel with easy walk to the sea via sister hotel and convenient bus to the old city of Dubrovnik.

Room Tip: Stayed in a garden room near the pool area Which was quite quiet.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for staying in hotel Tirena and taking your time to share your positive experience with Tripadvisor community!
I am glad to hear you enjoyed your stay and I will make sure to share your comments with my staff.
We hope to have you again as our dear guest and if you will need any help planning your next holiday in any of Valamar destinations and hotels, please do not hesitate to contact me!
Best regards,
Nenad Marić
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
berkshire
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed June 12, 2013

This 3 star hotel offers good accommodation with rooms recently re vamped but further work is required to make it a truly enjoyable place to stay. Few rooms have balconies and most have poor or non-existent views, over a scruffy courtyard if you are lucky.
It is a lasting legacy of the old Communist regime when large hotel complexes were built (5 in this area,and a 20 minute bus ride to the old city of Dubrovnik)... with no artistic flair....concrete walkways, straggly corridors, scruffy walkways/gardens......tidy but not pretty........terraces with no views. Little public areas and those there are have little comfort or atmosphere.
Dining room , in the basement, has been modernised but is noisy and functional. Food varies but generally adequate although little variation, after 4 days it seemed to be much of the same.eg pasta or pork!Desserts rarely varied.
Evening entertainment reminded me of Costas in Spain circa 1970s.......in fact the hotel is similar to this.Band started playing as majority of people went to dinner!No concept of trying to attract them to spend more money.
Most of the staff try hard but they seem to have little direction, and do not understand the concept of adapting to the customer's demands. A general feeling pervades of this is how we do things, we cannot and will nor change or adapt to the 2010s.
Hotel is fine for a few days, exploring Dubrovnik area but not for a 2 week beach holidya.
Small pebbly beach nearby which is fairly unattractive, concrete sunbathing areas, water sports available. but lovely views.Swimming pool is good.
Whole area needs knocking down and being redeveloped by an upmarket established hotel chain who have the necessary and relevant commercialhospitality experience.
Shopping mall!! between this hotel and Argosy is appalling!

Room Tip: Do not accept one on floor 1 , ie floor between reception
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 17, 2013
Dear Guest,

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We regret the style of our hotel and surroundings did not match your expectations, and I am especially sorry you felt we did not do our best to accommodate to our guests needs, which I can assure you, is not the case nor our intention. I am glad to inform you that for next year the whole complex will be upgraded, as two of our hotels are increasing their star categorization.
As every year we are upgrading our complex and our hotels I hope you will be our guest in the future so you will be able to see the positive changes yourself!
Kind regards,
Nenad Marić
General Manager
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Rugby, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 12, 2013

We were given a ground floor room on arrival close to reception - it was poor in terms of quality of furniture and beds were hard / uncomfortable. Black out curtains had holes and patio windows wouldn't open. Within 5 mins we were back at reception and they didn't seem surprised to hear our request to be moved. As the hotel was full we had to wait to the next day.
The hotel is popular with coach tours for the elderly - who would stay for a couple of nights
This gave the hotel a transient feel and the first morning we were woken by such guests leaving at 6am.
We were moved to a much better room which had much better beds and balcony with a higher roof resulting in a airy pleasant feel.
The hotel is part of a 70s built building with the restaurant facing into a concrete shopping centre of closed units.very odd. That said , the food was of a good standard with chef station cooking fresh pizza risottos etc very tasty and chefs took pride in their food and were friendly and keen for you to enjoy their food. House wine is good and reasonably priced.
The restaurant was canteen like and noisy with approx 200 covers
90% of guests were in their seventies -
The hotel was very clean in public areas and bedrooms.
Pool area also clean but lacking in ambiance
Location was ok - on a peninsular- "beaches" not great.
Recommend a walk toward the beach area which leads to a coastal path with a couple of bars - try cave bar which is really unique and built into rocks. Follow the path which leads to lapad with a promenade of typical bars and parks for children and a beach with more facilities than those close to hotel.

Bus stop into old town very close to hotel and approx 15 min journey...we travelled in 5 days out of 7 as no night life in or near the hotel.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 17, 2013
Dear Guest,
Thank you for staying with us and taking your time to share your experience. We are very glad you enjoyed our food and friendly kitchen staff. I will forward your compliments and I am sure they will be glad to hear their efforts are noted and appreciated.
I am sorry to hear your first room was not to your likings, but I am glad the reception sorted it out immediately.
Best regards from Dubrovnik and Tirena staff,
Nenad Marić
General manager
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Stockton-on-Tees
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 9, 2013

34 years ago we honeymooned at the old Plakir now re-named the Lacroma as the Plakir was badly damaged in the war . We returned to the Valamar complex which consists of 5 hotels belonging to this group . The Tirena is linked to the Argosy via a shopping mall 30% of which are empty ,the rest are taken up by bars ,gift shops , a scooter shop ,women's clothing shop and weirdly a bridal shop . The whole set-up is a bit of a concrete jungle , but a nice one .We found the Tirena very clean ,well run and good standard food above most 3 star hotels .We found the Babbin Kuk complex a little isolated on a night time ,during the day there are plenty of buses , and lots of great walks around the headland ,so take a good pair of trainers . Dubrovnik old Town is some what spoilt by the huge number of visitors ( the Cruise ship trade has a lot to answer for and is much like Venice ).The Tirena was mostly full of older folk with one or two families ,hence the lack of atmosphere on a night .Last tip there is a ladies hairdresser at the near by Neptun Hotel if you require one ( always keeps the wife happy)

Room Tip: room 215 was over the square which can have music playing on a night time
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 12, 2013
Dear guest,

It is always nice to see our guests that return to the hotel complex for the second or more times. I am grateful that you took the time to share your view of the hotel with fellow travelers and that you had time to explore our hotel surroundings as well.
I surely hope that you and your wife had a good recollection of your honeymoon in Dubrovnik and that you will choose our city and hotel again in the future for a couple of more happy anniversaries.
Until then I send you warmest regards from Dubrovnik and Tirena staff.
Nenad Marić
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Mirage, California
Top Contributor
64 reviews 64 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 7, 2013

I stayed at the Tirena for 5 nights. I had requested a quiet room and that is exactly what I got until the neighboring hotel turned on their huge air conditioner unit in the night. The desk personnel were very friendly and helpful. They apologized for the noisy unit and said they were unaware of it. Breakfast selection was large and more than adequate. Room and public areas were very clean. Hotel is located in a lovely setting. I think I would prefer to have a hotel closer to the old town area and not have to contend with the crowds on the bus but it was, over all, a very pleasant stay.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 12, 2013
Dear guest,
Thank you for taking the time to share your impressions with other TripAdvisor travelers; it really is appreciated.
It’s always a pleasure to read such a nice review. We are so glad that you have recognized the quality and the cleanliness of our hotel, and that you have enjoyed your holiday with us. I am sorry that the a/c unit from the neighboring hotel has disturbed your peace but I am very happy to read that our staff have dealt with it courteously.
We look forward to welcoming you back on your next visit to Dubrovnik.
Best regards,
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 2, 2013

I stayed one night here with my girlfriend. The hotel is situated in lapad and is about 80kn (10 euro) taxi fare from the bus station. The hotel is slightly dated and has a bizarre layout but our room (4th floor) was bright, spacious and clean with a balcony that had fantastic views out towards the sea. The bed is comfortable and the bathroom spotless The staff are friendly and helpful. The buffet dinner is excellent and great value. The pool facilities are good.I would definitely stay here again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nenad M, General Manager at Tirena Hotel, responded to this review, June 4, 2013
Dear Guest,
thank you for choosing hotel Tirena for your romantic getaway!
We are glad to hear that the combination of a fantastic sea view, spotless room, excellent food and friendly staff will possibly make you are guest again- it means that our main goal to make a memorable holiday for all our guests is accomplished!
I hope to hear from you soon with a request for a longer stay, as we hope to have a chance to make your stay even more delightful.
Best regards from sunny Dubrovnik and Tirena,
Nenad Marić
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tirena Hotel

Address: Iva Dulcica 36, Dubrovnik 20000, Croatia
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#19 On the Beach Hotel in Dubrovnik
#21 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Tirena Hotel 3*
Number of rooms: 208
Official Description (provided by the hotel):
The Tirena Hotel's aromatic pine, olive and cypress tree gardens make it an ideal couple’s retreat while still close enough to the effervescent Old Town to ensure you don’t miss a beat. The stylishly decorated rooms exude a relaxed Mediterranean feel. Spend your time soaking up the sun and enjoying the sports activities on Dubrovnik’s longest beach, exploring the delights of the show cooking restaurant or simply unwind at one of the wellness facilities nearby. ... more   less 
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Also Known As:
Hotel Tirena Dubrovnik

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