We had a delightful two day stay in this lovely hotel which has been beautifully converted and nicely appointed. The rooms were immaculate and with lovely amenities. The staff couldn't have been more helpful in terms of getting things fixed (towel warmer) or confirming air reservations. The breakfast was a bit prosaic and not to the quality of the rooms--hence no fifth star. But if you wish to stay in the historic center, you couldn't do better.

My travel partner had a serious accident on our bicycle trip and although we were staying in an apartment near the hotel, the staff went far beyond the call of duty in helping find an orthopedist, arranging a translator to accompany us, loaned us a wheelchair and even pushed her out to the city gate where we got a taxi. This was not an easy task since there are so many steps! I want to thank each of the staff by name: Josipa, Stribor, Zrinka, Haris and Alem. You helped us so much during a very difficult time! Thank you so much! Carolyn Carter and Jane Slosser

The Pucic Palace is a charming hotel and the staff are friendly and helpful.

The rooms keep the charm of the place and the keys are great too. The beds are very comfortable and had a great sleep.

The only negative point is that I felt the room wasn't as clean as it could be. There was a lot of hair caught up in the shower door and the floor in the bathroom although clean looked like it needed a deep clean as the tiles looked like they held the dirt.

The hotel is a bit on the expensive side, but the location and charm were worth paying a little bit more for.

We just left this hotel within the city walls of Dubrovnik. It is billed as a 5 star, which it is for Europe. I tend towards luxury travel only, or off the beaten track, and this had both. The rooms were large with lovely bathrooms, beutifully finished in a style paying allegiance to the time when the building was made. The good:
Staff- incredible. Srinka, Hanan and Alem, along with Drinko in the cafe, all outstanding. It was my mothers birthday and they upgraded her room, prepared flowers in her room, and baklava, all complimentary. She was pampered, and loved it. Alem will make dinner suggestions. You will think you know better. You are wrong. Just go where he tells you. It is an intimate, boutique hotel, and that is where the value is. Breakfast was served from a menu that you chose from, and were served, no buffet, thank the gods. The location is ideal, within the city walls, everything a short stroll away. Really, though, the staff made our stay.

Only suggestions, go with their car from the airport or get instructions for the taxi so you aren't trekking around the city with your suitcases.