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“Amazing!” 5 of 5 stars
Review of Hotel Dubrovnik Palace

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Hotel Dubrovnik Palace
5.0 of 5 Hotel   |   Masarykov put 20, Dubrovnik 20000, Croatia   |  
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Ranked #15 of 69 Hotels in Dubrovnik
Midlands
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Amazing!”
5 of 5 stars Reviewed July 23, 2014

My friend and I decided we'd like to re-visit Croatia having gone in 2008 to the island of Korcula. On the coach trip back, we saw Dubrovnik and promised to return one day. This year, we planned our return and decided that we would do a bit of a luxury city break, staying for 3 nights.

Much research was conducted as we had a list of things that were important. Sea views, a slightly more luxurious than normal hotel, ease of travel to the Old Town and value for money. We kind of blew our original budget but came to the conclusion that we should treat ourselves.

Having looked at many hotels, Dubrovnik Palace stood out as having all the necessary requirements. A hotel spa (just in case the weather was shocking), outdoor pools, situated right on the sea front and sea views to die for. It also has free wifi.

We booked through Travel Republic who I use a lot and booked the flights, transfers and hotel altogether.

The hotel is approximately 30 minutes from the airport and on arrival you may be mistaken that it 'doesn't look like much to write home about'. The frontage is uninspiring, but when you step inside you'll see why they've spent the money elsewhere!

We checked in and were surprised to be told that we had received a free upgrade to a junior suite. This was a lovely surprise and the room was really quite lovely. It smelt like it'd just had new carpets and the decor was modern with two bathrooms (one wet room and one bathroom). The balcony had views overlooking the sea and the terraces below to the outdoor pools. Our views were interrupted by trees, but it didn't spoil it for us and to be honest, every restaurant, bar within the hotel makes the most of the sea views and so you're never far away from an amazing sun view or sun set..

There are a selection of restaurants and I can highly recommend the Lean and Light restaurant on the top floor. Lovely meals and great views whilst you eat them! The Maslina Restaurant (a la carte) on the 1st floor was slightly disappointing but it may just have been our choice of meal on the night.

The staff were always very polite and attentive and nothing was too much trouble. You can buy bus tickets into the old town from reception which saves you a bit of time. The No.4 bus arrives every 15 minutes outside the hotel and takes you right into Dubrovnik Old Town where you can explore the city walls, take a boat trip from the Old Port or get the cable car up into the mountains and see a fabulous view of Dubrovnik.

Three things I'd recommend:

* Cable Car - costs 100kn (about £12) to see magnificent views.
* Take a boat trip around the Elaphiti islands - we took a boat (although in hindsight we should have got on a larger boat as ours was quite crowded). You can haggle with the operator as we saved 50kn and had a whole day out which included lunch and drinks (nothing special but better than nothing). Go from the Old Port as opposed to the new one as the trips are cheaper)!.
* Sit and have your dinner in one of the hotel restaurants and soak up the sun set.

Personally, I was glad that we weren't staying in the old town part of Dubrovnik. It's very busy and full of tourists. It was great to visit for the day and then return to the tranquility of the Dubrovnik Palace.

I'd recommend you take crocs or jelly shoes as access to swimming in the sea is via rocks (as is most of Croatia) and although there weren't too many sea urchins, they are about and you don't want to stand on one of them)!

The buffet breakfasts are quite immense - massive selection and I've probably put on a stone from all that I ate in the space of 3 days!

Great hotel, great location, great place to visit. Short city break, well worth a visit!

Room Tip: You could ask for a room that hasn't got trees in front of it, but to be honest, you'll stil...
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for your detailed review of our hotel. We are happy to see that we managed to meet your expectations as you obviously did lots of research before choosing our hotel for your stay.

Thank you once again for staying at Dubrovnik Palace and we hope that you will visit us again.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,024 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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English first
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2014

Recently back from 4 night stay at the Palace and we were very impressed. We had a sea view and balcony (both highly recommended)...the balconies feel completely isolated so you just look out to the sea. The pool was great and although 'beach' might be an over-statement, there are tons of beds right down on the big rocks by the water and steps there to make dipping in and out very easy.

I might have been put off by the bus to town comments but don't you be! Seriously, the bus stop is right outside the hotel front door, runs like clockwork every 15 minutes, you always get a seat because you're the first stop there and only takes 15 minutes and your'e right there. Fair do's, getting home again is a little more of a scrum but who cares, you're on holiday right? The scale and peace of the hotel more than makes up for it.

You'll probably want to head into town for dinner after a few nights of eating in the hotel - not that the food there isn't good, you just don't want to get cabin fever.

And don't forget to check out the very peaceful and lovely indoor pool and hot tubs on the top floor - if you don't want to be with the sunbed masses, there's always tranquillity up there!

Highly recommended.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

we would like to thank you for taking the time to share your positive experience on Tripadvisor. We are glad to see that you were very impressed with our hotel.

Hope we will have the pleasure to welcome you again in the future and thank you once again for staying with us.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
68 reviews 68 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

Dubrovniks best 5 star hotel. Location is second to none. All rooms have spectacular ocean views. Pool is almost on top of the ocean! Rooms are beautiful , clean and modern! The beach not a beach. Walk ten minutes to Lapad beach. The hotel to go!

Stayed July 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for your kind review. It is great to see that you as a TA top contributor found our hotel to be as one of the best in Dubrovnik.

Thank you once again for staying with us and we are looking forward to your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed July 22, 2014

I have just come back from a week in this hotel. It was obvious that the hotel had been refurbished and the room, although quite small and lacking some storage it had a spectacular view, we were on the sixth floor . We had to ask for the toiletries to be replaced as they were not done automatically and I would have expected tea and coffee making facilities in a 5* hotel. We upgraded to half board but the restaurant was very quiet in the evening and the choice of food was poor and drinks expensive. We could not have lunch instead of dinner as the main buffet restaurant was not open lunch times. There was a restaurant by the pool but people had to queue. If you are thinking of booking this hotel go bed and breakfast as there are so many eating places near by in Lapad or get the bus every 15 mins to Dubrovnik Old Town right outside the hotel.25(approx. £2.50) Kuna return number 4 bus up until 2.30 in the morning fantastic! Overall the staff were very helpful and friendly.

Room Tip: Higher floors get best view.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for staying at Dubrovnik Palace. It is nice to see that you found our staff to be very helpful and friendly.

Regarding your comment on possibility of having lunch instead of HB dinner it is true that the main restaurant is closed for the lunch as half board includes breakfast and dinner. However, we provide in such cases possibility of credit for lunch in any a la carte restaurant at the hotel and if you mentioned this wish to any of our staff members you would for sure get the info on this.

Thank you once again for staying with us and hope we will get the chance to welcome you again.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 22, 2014

Very nice hotel! Although relatively far from the old town, the location is great due to number 4 bus that runs every 15 minutes and brings you straight to pile gate. Guest services helped a lot giving very good advice about restaurants . The pool is gorgeous and the balcony attached to the restaurant where we had breakfast has stunning views.
Strongly reccomended !

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for your review with the strong recommendation of our hotel. We are glad to see that you enjoyed in your stay and hope we will have the pleasure to welcome you again in the future.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2014

Returned from The Dubrovnik Palace on Sunday for a 7 night stay and I am already missing the place. The hotel is definitely worthy of its 5 stars and located away from the hustle and bustle of the Old Town. The view when you first walk into reception is breathtaking, floor to ceiling windows looking out to sea.
The staff were incredibly friendly and helpful from reception to the cleaners to the bar staff.
Drinks were reasonably priced and a very wide selection of cocktails and beers to choose from.
The snack bar was great serving up pizza's, sandwiches etc looking out to see and again for a decent price.
We had a room on the 6th floor with amazing views of the Elafiti Islands in the distance. The sunset was amazing from our balcony which was lovely to see each evening whilst getting ready. The room was a bit on the small side but very comfortable and modern with tea/coffee making facilities and a mini bar.
The breakfast was lovely, wide selection of hot and cold food again with an amazing view (the pancakes were especially good)
The pool area was spotless and very picturesque, was difficult to get a sunbed at times as people do reserve them early on.
The bus outside the hotel that goes to and from the Old Town was great, every 15 minutes and took around 15 minutes each way. Cost around £1.50 for a single journey, a taxi from the old town to the hotel when it's too late for a bus is around £10.
Overall I loved the place and could not recommend it more, I would most definitely come back if I was every to stay in Dubrovnik again. Stayed with my boyfriend, both 25.

Room Tip: Room 640 had an amazing view out to sea, high up away from the trees and at the other side of the po...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for sharing so in detail your positive experience from Dubrovnik Palace on Tripadvisor. We are delighted to see that you spent a brilliant holiday at our hotel.

Thank you once again for choosing our hotel for your stay in Dubrovnik and we are looking forward to your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ranco, Italy
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

Was lucky enough to spend 3 nights here. The room (junior suite) was really nice. Very quiet, modern and spotless. The pool area is really nice, but people are able to save sun beds, which I do not agree with at a five star hotel. Breakfast was good, and if you spend €5 you can have it in your room. I had access to VIP wing. Well it really doesn't exist in my eyes. The VIP pool wasn't great, and lacking in pool walking waiting staff. The same could be said for the main pool. Service at the bar wasn't great, with staff more socialising. Best service was at the beach club snack restaurant where a team of young girls work to provide rapid and pleasant service. Go here for the rooms, and to eat at the light and lean bar on the top floors. Overall a nice stay (and I would go back) but needs some better service to be a great place.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for staying at Dubrovnik Palace and for your comments. We apologize if we were not up to your expectations in certain areas and we will work on this what you will hopefully notice during your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Dubrovnik Palace

Address: Masarykov put 20, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Dubrovnik
#8 Spa Hotel in Dubrovnik
#8 On the Beach Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
#15 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Dubrovnik Palace 5*
Number of rooms: 308
Official Description (provided by the hotel):
Just a short distance from Dubrovnik Old Town, situated on the peaceful Lapad peninsula lies the Dubrovnik Palace. Fully renovated in 2014, each of the 308 contemporary rooms and suites all have private balconies and beautiful sea views. Great food and excellent service prevail. During your stay, you will be tempted to try out everything that is on offer: four swimming pools, one of which is indoors, a private beach, tennis courts, fabulous snorkelling and a PADI diving centre, as well as a leafy jogging path and walking routes through the woods behind the hotel. ... more   less 
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Also Known As:
Dubrovnik Palace Hotel

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