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“Lovely lovely hotel, beautiful views” 4 of 5 stars
Review of Hotel Dubrovnik Palace

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Hotel Dubrovnik Palace
5.0 of 5 Hotel   |   Masarykov put 20, Dubrovnik 20000, Croatia   |  
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Hotel amenities
Ranked #15 of 68 Hotels in Dubrovnik
London, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Lovely lovely hotel, beautiful views”
4 of 5 stars Reviewed July 23, 2014

Recently back from 4 night stay at the Palace and we were very impressed. We had a sea view and balcony (both highly recommended)...the balconies feel completely isolated so you just look out to the sea. The pool was great and although 'beach' might be an over-statement, there are tons of beds right down on the big rocks by the water and steps there to make dipping in and out very easy.

I might have been put off by the bus to town comments but don't you be! Seriously, the bus stop is right outside the hotel front door, runs like clockwork every 15 minutes, you always get a seat because you're the first stop there and only takes 15 minutes and your'e right there. Fair do's, getting home again is a little more of a scrum but who cares, you're on holiday right? The scale and peace of the hotel more than makes up for it.

You'll probably want to head into town for dinner after a few nights of eating in the hotel - not that the food there isn't good, you just don't want to get cabin fever.

And don't forget to check out the very peaceful and lovely indoor pool and hot tubs on the top floor - if you don't want to be with the sunbed masses, there's always tranquillity up there!

Highly recommended.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

we would like to thank you for taking the time to share your positive experience on Tripadvisor. We are glad to see that you were very impressed with our hotel.

Hope we will have the pleasure to welcome you again in the future and thank you once again for staying with us.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,189 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (331)
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English first
Level Contributor
111 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed July 22, 2014 via mobile

Dubrovniks best 5 star hotel. Location is second to none. All rooms have spectacular ocean views. Pool is almost on top of the ocean! Rooms are beautiful , clean and modern! The beach not a beach. Walk ten minutes to Lapad beach. The hotel to go!

Stayed July 2014, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for your kind review. It is great to see that you as a TA top contributor found our hotel to be as one of the best in Dubrovnik.

Thank you once again for staying with us and we are looking forward to your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derbyshire, United Kingdom
1 review
4 of 5 stars Reviewed July 22, 2014

I have just come back from a week in this hotel. It was obvious that the hotel had been refurbished and the room, although quite small and lacking some storage it had a spectacular view, we were on the sixth floor . We had to ask for the toiletries to be replaced as they were not done automatically and I would have expected tea and coffee making facilities in a 5* hotel. We upgraded to half board but the restaurant was very quiet in the evening and the choice of food was poor and drinks expensive. We could not have lunch instead of dinner as the main buffet restaurant was not open lunch times. There was a restaurant by the pool but people had to queue. If you are thinking of booking this hotel go bed and breakfast as there are so many eating places near by in Lapad or get the bus every 15 mins to Dubrovnik Old Town right outside the hotel.25(approx. £2.50) Kuna return number 4 bus up until 2.30 in the morning fantastic! Overall the staff were very helpful and friendly.

Room Tip: Higher floors get best view.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for staying at Dubrovnik Palace. It is nice to see that you found our staff to be very helpful and friendly.

Regarding your comment on possibility of having lunch instead of HB dinner it is true that the main restaurant is closed for the lunch as half board includes breakfast and dinner. However, we provide in such cases possibility of credit for lunch in any a la carte restaurant at the hotel and if you mentioned this wish to any of our staff members you would for sure get the info on this.

Thank you once again for staying with us and hope we will get the chance to welcome you again.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 22, 2014

Very nice hotel! Although relatively far from the old town, the location is great due to number 4 bus that runs every 15 minutes and brings you straight to pile gate. Guest services helped a lot giving very good advice about restaurants . The pool is gorgeous and the balcony attached to the restaurant where we had breakfast has stunning views.
Strongly reccomended !

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for your review with the strong recommendation of our hotel. We are glad to see that you enjoyed in your stay and hope we will have the pleasure to welcome you again in the future.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

Returned from The Dubrovnik Palace on Sunday for a 7 night stay and I am already missing the place. The hotel is definitely worthy of its 5 stars and located away from the hustle and bustle of the Old Town. The view when you first walk into reception is breathtaking, floor to ceiling windows looking out to sea.
The staff were incredibly friendly and helpful from reception to the cleaners to the bar staff.
Drinks were reasonably priced and a very wide selection of cocktails and beers to choose from.
The snack bar was great serving up pizza's, sandwiches etc looking out to see and again for a decent price.
We had a room on the 6th floor with amazing views of the Elafiti Islands in the distance. The sunset was amazing from our balcony which was lovely to see each evening whilst getting ready. The room was a bit on the small side but very comfortable and modern with tea/coffee making facilities and a mini bar.
The breakfast was lovely, wide selection of hot and cold food again with an amazing view (the pancakes were especially good)
The pool area was spotless and very picturesque, was difficult to get a sunbed at times as people do reserve them early on.
The bus outside the hotel that goes to and from the Old Town was great, every 15 minutes and took around 15 minutes each way. Cost around £1.50 for a single journey, a taxi from the old town to the hotel when it's too late for a bus is around £10.
Overall I loved the place and could not recommend it more, I would most definitely come back if I was every to stay in Dubrovnik again. Stayed with my boyfriend, both 25.

Room Tip: Room 640 had an amazing view out to sea, high up away from the trees and at the other side of the po...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for sharing so in detail your positive experience from Dubrovnik Palace on Tripadvisor. We are delighted to see that you spent a brilliant holiday at our hotel.

Thank you once again for choosing our hotel for your stay in Dubrovnik and we are looking forward to your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ranco, Italy
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 21, 2014 via mobile

Was lucky enough to spend 3 nights here. The room (junior suite) was really nice. Very quiet, modern and spotless. The pool area is really nice, but people are able to save sun beds, which I do not agree with at a five star hotel. Breakfast was good, and if you spend €5 you can have it in your room. I had access to VIP wing. Well it really doesn't exist in my eyes. The VIP pool wasn't great, and lacking in pool walking waiting staff. The same could be said for the main pool. Service at the bar wasn't great, with staff more socialising. Best service was at the beach club snack restaurant where a team of young girls work to provide rapid and pleasant service. Go here for the rooms, and to eat at the light and lean bar on the top floors. Overall a nice stay (and I would go back) but needs some better service to be a great place.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 26, 2014
Dear Guest,

thank you for staying at Dubrovnik Palace and for your comments. We apologize if we were not up to your expectations in certain areas and we will work on this what you will hopefully notice during your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2014

Stayed 3 nights at the Palace Hotel, should have been longer. Stayed in a junior suite, the room was amazing, all the amenities you need, very friendly and helpful staff. Breakfast buffet exceptional. Looking for that piece of luxury definitely worth a stay. Just a short bus trip to the Old Town

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_dubrovnik_palace, Manager at Hotel Dubrovnik Palace, responded to this review, July 22, 2014
Dear Guest,

thank you for taking the time to share your experience from Dubrovnik Palace on Tripadvisor. We are glad to see that you enjoyed in your stay and we are looking forward to your next visit.

Kind regards,

Damir Lukic
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Dubrovnik Palace

Address: Masarykov put 20, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dubrovnik
#10 On the Beach Hotel in Dubrovnik
#10 Spa Hotel in Dubrovnik
#11 Romantic Hotel in Dubrovnik
#14 Luxury Hotel in Dubrovnik
#14 Family Hotel in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Dubrovnik Palace 5*
Number of rooms: 308
Official Description (provided by the hotel):
Situated on the beautiful peninsula of Lapad, the hotel's dramatic cliffside location, below the aromatic, pine-covered Petka woods, affords spectacular views in every direction.Fully renovated in 2014, each of the 308 contemporary rooms and suites all have private balconies and beautiful sea views. Great food and excellent service prevail. During your stay, you will be tempted to try out everything that is on offer: four swimming pools, one of which is indoors, a private beach, tennis courts, fabulous snorkelling and a PADI diving centre, as well as a leafy jogging path and walking routes through the woods behind the hotel. ... more   less 
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Also Known As:
Dubrovnik Palace Hotel

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