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“Could be more splendid” 3 of 5 stars
Review of Hotel Splendid

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Hotel Splendid
3.0 of 5 Hotel   |   Masarykov Put 10, Dubrovnik 20000, Croatia   |  
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10% off Wellness & Spa
Ranked #36 of 68 Hotels in Dubrovnik
Hertford, United Kingdom
Level Contributor
130 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Could be more splendid”
3 of 5 stars Reviewed May 7, 2013

Unfortunately we just seemed to have a catalogue of irritants during our tour group’s stay, the worst being that it was the beginning of the season and the staff really hadn’t got it together so far as the buffet dinner went. Serving dishes were not replenished, some items disappeared rapidly, others were tepid and not properly cooked, and on a few occasions I had to request for a dessert to be replenished. The setting out is rather bizarre – the soup is as far as possible from the bread for example. We thought the house wine was most certainly not worth a whopping £20 and no tea or coffee is provided with dinner. Breakfast we had to request glasses and the butter was rock solid. To start with the showers were tepid but after this was mentioned it was rectified. There is a distinct lack of surfaces in the bathroom, the towels are rather tiny and inadequate.
On the plus side the staff are friendly and eager to please. Possibly as the season goes on these irritants could be smoothed out.

  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, August 21, 2013
Dear Mrs./Mr.,

thank you for writing this review and for all the comments and suggestions which will help us to improve our services in the future.

Thank you for staying in our hotel.

Best regards,

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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  • French first
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English first
Tampere, Finland
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 26, 2013

Great location overlooking the sea with its bay. Pine forests all around, beautiful walking paths, restaurants and little tourist shops, bus stop close by. Wonderful personell, very respectful and tactful. Nice breakfast in July in an open terrace with the sea view. Sunlit, full of fresh sea air - mmmmmmm! To go to the sea you have to walk through a charming garden.We did not mind having a tiny platform to swim from, but strangely enough there were quite many families with little children too. A-la carte restaurant on top is worth a visit - beautiful setting, great service, delicious food. HB dinner buffet was lower than average quality. Tidy rooms. Quiet place for a relaxing holiday. Mostly suitable for couples. Dubrovnik UNESCO world heritage spot - a must. Lovely! Thank you.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, August 21, 2013
Dear Mrs./Mr.,

thank you for being our guest.

we truly appreciate all the positive comments you made about our hotel.

We hope to see you again.

Best regards,

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wien
Level Contributor
105 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed January 22, 2013

The hotel is located on the peninsula of Lapad outside the center. Parking is easy,safe and free.
The rooms faced to the sea, are clean and cosy. To swim you have a nice hotelspot with a small beach. To go to the old center of dubrovnik use the local bus , the busstation is near the hotel; take a "Dubrovnik Card" including bus and some entrees like the walk on the walls at the hotelreception - it,s cheaper.
A nice place to stay longer and to discover the old city.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
309 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed November 11, 2012

The Hotel Splendid lives up to its name.It is small and friendly, the staff are lovely and the food delicious.It does not have a pool but it is near the sea and you can swim from the rocks if you want.I was impressed by the free wifi which many hotels in England do not have and we will be returning.Dubrovnik is beautiful. Next time we will have a sea view because our room was lovely the view over the staff quarters detracted from it.

Room Tip: Ask for a sea view.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, Manager at Hotel Splendid, responded to this review, August 21, 2013
Dear Mrs./Mr.,

thank you for staying in our hotel.

We are very glad to see all the positive comments you wrote about our hotel.

We hope to see you in our hotel again.

Best regards,

Jerko Ćaleta, hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rye, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 25, 2012

Quite a basic 3 Star hotel on the outskirts of Dubrovnik , mostly catering for touring groups.
Despite the above, and that their house wine is almost undrinkable ( antifreeze springs to mind..... but ask for next category up and it's fine!!) we got rather fond of the place and it's friendly staff! No lifts and our room on 3 Rd floor but with view to die for !!!!!! Food which for us was included was so- so but would I stay again? Yes, unless I preferred to be in central Dubrovnik itself with it's fab restaurants...
In a nutshell , the Splendid is a good 3 star hotel - just use the local bus to transport you to the atmospheric Old Town. You won't be disappointed.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 24, 2012 via mobile

The two of us stayed only 1night , but what a wonderful place clean , awesome location for beach and the people at check in couldn't be any nicer ,Great service ,can't wait to go back .Dubrovnik Croatia blessed are you that live there !

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warwickshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 14, 2012

I have just returned from this hotel and i have nothing but praise for all of the staff they are really friendly and can't do enough for you.The food is fantastic for a 3 star and the price you pay for holiday and lot's of people on here moaning about the cat's at the hotel well for me that was the best bit all the tiny kittens playing around you on the terrace.A good value holiday would recommend

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Splendid

Address: Masarykov Put 10, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
#22 On the Beach Hotel in Dubrovnik
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Splendid 3*
Number of rooms: 59
Official Description (provided by the hotel):
Set in a picturesque Mediterranean garden leading down to a private beach, the Splendid hotel is a perfect getaway for couples who want to take a break from everyday life and spend some romantic time together. It is situated in beautiful Lapad Bay. A bus leaves every 15 minutes for Dubrovnik's historical quarter. The Lapad Bay promenade with many shops, restaurants and cafe bars as well as large shopping mall are within walking distance from the hotel. The bright and airy double rooms with pleasantly decorated interiors and air-conditioning open onto balconies boasting stunning sea views. Single rooms are with balcony and park view. Enjoy traditional Dalmatian cuisine in the indoor and outdoor restaurant and have a refreshing cocktail on the romantic terrace overlooking the Lapad Bay. The complimentary breakfast as well as dinner are served in buffet style. ... more   less 
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Also Known As:
Splendid Hotel Dubrovnik
Hotel Splendid Dubrovnik

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