“Needs maintenance and cleaning in areas, beach disgusting. Hire a car.”
4th visit to Croatia. Having just returned from a week at The Grand I felt things could of been a little better. The Hotel and room were generallly clean to begin with but the bathroom shelf and drinks tumblers wern't cleaned all week and neither were the communal stairs and landing mats washed or hoovered all week. The same spillage stains on the third to second flight were still there when we left and the mats on the landings needed a good hoover. The twin rooms were spacious enough but there were no drawers and only 1 small wardrobe which is ok for 1 or 2 nights but not a week, beds and pillows very comfortable though. There are no tea and coffee making facilities in the room which is so outdated nor iron available but the bathroom has a proper nozzled hairdryer and good make up mirror.
We had maintenance problems 3 times in the room and the chap that attended was extreamly quick and efficient. The shower cubicle had small black mould stains in places that had been painted over, the rubbish bin was rusty and the walls in the room are ready for a lick of paint. The reception/bar had tree and rose art works on the wall of which 3 had broken bits on, the staff in both were polite and friendly enough.
2 of the 5 machines in the gym and jacuzzi were broken and no attempt made to fix them, the swimming pool is salt water and was freezing.
The buffet style meals were adequate but could of been hotter with more variety and less grease, it seemed to be a 4 day menu cycle but its fair to say we didnt starve and the staff looked after us very well. Half board or not there are no drinks with the evening meal you have to pay for bottled water as they dont give you tap water or tea and coffee.
The lifts are pathetic for a hotel of this size, there are 2 which only fit 4 people in without luggage we used the stairs most days.
All rooms with balconies DO NOT have a sea view, we over looked the car park which is noisy at night if you want to sleep with the door open rather than have the air con on.
A lady played the piano on Saturday only and there was no other entertainment.
The beach at the bottom of the garden was very disapointing for Croatia, on the day we took a stroll down it had broken glass on the sea front, dogs poo and several used sanitary products in the bathing area. The guys who were there to take your money to hire chairs should be looking after the area better. Needless to say we didnt stay which is a shame as Croatia's beaches elsewhere are beautiful.
The 4 of us hired a car for the week all inc for £160 and it paid for it paid for itself twice over, driving is easy as there is 1 main road going north or south and sign posts are adequate. We picked it up at the airport and didnt have to do the multiple drops to get to our hotel which is the first advantage. The trip to Mostar ( a must by the way and the best ) is 240 kn and takes about 2 hours but you have much more freedom to look around and see other little nooks and crannies as you go. Dubrovnic old town is about 6km away and we took 2 days to look around it all properly and its fantastic, the cable car ride for the panoramic view is 87kn for a 2 min trip but a drive to the top is much more exciting. A trip to montenegro ( Kotar) is 320 kn so just on trips alone we saved £120 and saw so much more. Parking is 5kn ph wherever you go. Another place of note is Cavtat about 16 km outside Lapad, its a quaint harbour village with 2 churches and a mausoleum well worth visiting. We went out every day and made the most of the good weather 25-21 degrees which was good for this time of year because when the rain hit on the 6th day we knew about it and it didnt stop all night, terrific lightening show over the surrounding hills.
All in all we had a good value holiday because we made the most of what was on offer but I would,nt use this hotel again. The little things mean a lot !
It seems family rooms have drawers and consider paying more for a sea view even though you have alre...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.