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“Third Visit to Bellevue” 5 of 5 stars
Review of Hotel Bellevue Dubrovnik

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Hotel Bellevue Dubrovnik
5.0 of 5 Hotel   |   Pera Cingrije 7, Dubrovnik 20000, Croatia   |  
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Hotel amenities
Ranked #5 of 70 Hotels in Dubrovnik
Walsall, United Kingdom
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
“Third Visit to Bellevue”
5 of 5 stars Reviewed June 17, 2013

Why is this hotel so fantastic? - quite simple really, not just the view, the superb restaurant, the five-star fixtures and fittings but the dedication and commitment of all staff to provide guests with a wonderful experience. Clearly management have expended time effort and resources to get everything just right, and this is evidenced by approach from everyone - drivers, reception staff, room attendants, kitchen and restaurant staff. Met Luce Baca the General Manager who does a walk-about to see that everything is as it should be and she spends some time each day with guests. The hotel deserves to succeed and undoubtedly will do. Unfortunately for us my wife was take ill part way through the holiday but staff concern, particularly fro Valentina - one of 3 Restaurant Managers - showed concern and did whatever possible to advise and assists. Must be the best in Dubrovnic!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this review, June 21, 2013
Dear David B,
I am happy to hear that you have had again such a pleasant stay with us.
I am glad that you experienced the level of service and customer care that we pride ourselves on providing to our valued guests.
Thank you for your great feedback and I must tell you that our team was very happy to have been mentioned by name in your fantastic feedback.
We look forward to welcoming you back soon,
Yours sincerely
Luce Baca
General manager
Hotel "Bellevue",Dubrovnik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 17, 2013

The rudest staff I have come across in a very long time. After paying $2000 plus for 4 nights the hotel managed to disappoint on many levels:
- Hair in food
- Rude staff
- Missed our wake up call for an early connection flight back to Canada and blamed us because the wake-up request wasn't in their books
- Overtly nationalistic (you would think for a place of business they would be more inclusive of all)
- Archaic In-room entertainment (TV, phone, etc)
- The only hotel that did absolutely NOTHING knowing it was our honeymoon (this may be a bit selfish but for a 5 star hotel; perhaps client services would know better) **All other hotels throughout Europe and our 3 week vacation did something sweet to make us feel special during our special time**

Don't be fooled by this hotel. You can get the view and the location from many others -- and maybe even pay less for a much more enjoyable stay.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this review, June 24, 2013
Dear Vanja,
I am terrible sorry to learn about your disappointment in regards to your recent stay of 5 nights
in our hotel.
I have immediately checked with my colleagues who were involved with your stay.
On your day of arrival we did not have your reservations, after checking with reservation dpt Ive got information that you have never confirmed your reservation. As we did not have your reservation we could not know that you are on honeymoon because also you did not tell us
during your stay with us. and I am sorry that we did not have a chance to treat you as a honeymooners.
I am sorry that you found our staff rude,because we are trying our best and most of our guests recognise our staff as very friendly, helpful and efficient.
Thank you for taking the time and trouble of providing your feedback.
Please, accept my sincere appologies for the disappointment caused and feel free to contact me directly as your feedback is important for us.
I hope to be able to welcome you back soon to beautiful Dubrovnik.
Best regards,
Luce baca
General Manager
Hotel "Bellevue", Dubrovnik
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Lyme, New Hampshire
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

Although this hotel is an extra 10 minutes from the old city, its well worth the walk. Its less expensive than the closer Hilton, has beautiful views, is right on the water, and the food is excellent. A real find.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this review, June 21, 2013
Dear Ronnie63_11,
Thank you for your recent stay and review posted on Tripadvisor's pages.
Thank you for pointing out our location,nice view and specially excellent food.
My team and I will be more than happy to welcome you again in our hotel.
With kind regards,
Luce Baca
General Manager
Hotel Bellevue, Dubrovnik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 16, 2013

Beautiful hotel, peacefully situated short walk from old town. All rooms have sea view but we would recommend paying extra for balcony.

Great, friendly service. Very welcoming.

Large choice of food for buffet breakfast. You could eat inside or on terrace (which we found rather hot and bright).

Food delicious - but not cheap.

We enjoyed "Happy hour" in the Spice Bar where there was a great choice of cocktails and drinks were reduced by 40%.

Direct access to beach and provision of sunbeds and beach towels was welcome. However, beach was not entirely private and exclusive to hotel guests. Sea was warm and clear.

Indoor pool and spa were welcome during the short spell of rain.

Room was clean and air conditioned. Bed was very large and comfortable. Bathroom stocked with Occitaine products.

One thing missing was tea and coffee-making facilities in room. There was a mini bar but typically overpriced.

Overall we would recommend this hotel for its situation, good service, friendliness, beautiful view and beach.

Room Tip: Room with balcony - not directly under restaurant.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 15, 2013

Great location, lovely bay beach and a rather sexy hotel, BUT having stayed at many great hotels, Bellevue was missing a few things that would make it even better. Firstly is and rather shockingly is that they do not have duvets that fit the beds! They admitted that this was due to the fact that the old house keeper got the measurements wrong! This is no excuse and a hotel that charges over 300 euros a night for a delux room, should have duvets that fit the bed. Secondly despite the fact that we complained about this no one apologised or offered a free drink or anything. Another bug bear, and be wary a if you are there to relax could ruin your hols, is that this is not totally a private beach and over the summer holidays is over run by kids, who scream shout and jump off the rocks. I also think that a five star hotel should take note of it's competitors, we also stayed at the new radison Blu, and although further out of the city, the service and attention to detail is head and shoulders above the Bellevue. They also have duvets that fit and upgraded us. We also paid nearly half he price and got fruit and free water every day. I really wanted to love the Bellevue but sadly it did not live up to the hype.

Room Tip: Look out fr special offers and make sure you are not there just for the beach, peace and quiet as yo...
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  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
luce b, General Manager at Hotel Bellevue Dubrovnik, responded to this review, June 21, 2013
Dear Stollyblackwell,
Thank you very much for your recent review.I am most pleased to hear that you have found our great location and lovely bay beach.
Our beach is partly public beach because according the Croatian law it is impossible to have totaly private beach.
I am sorry that you were disturbed by the children's noise and I appology for that.
Regarding short duvets we have already ordered new duvets - longer for the next season..
Thank you again for your constructive feedback and if you do plan a future stay with us please do contact me direct.
With kind regards,
Luce Baca
General manager
Hotel "Bellevue", Dubrovnik
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 15, 2013

Not far out of Dubrovnik centre. Lovely beach under the hotel. Hotel room had fantastic views - think all of them did. Would have preferred a bigger gym (with a running machine), but other than that, could not fault the hotel. Loved waking up to the view.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 14, 2013

We stayed at the Hotel Bellevue for 2 nights and could not have been happier with our choice! Upon arrival we were greeted by a gorgeous view and a very warm welcome from Robert the concierge and the reception staff. We were early for check-in because of our flight times but staff took our bags, provided keys for the beach area and generally made us feel like it was no trouble at all!
The beach area is well kept with a lovely bar and dining area. Cocktails in the sunshine at their private beach were fantastic! The water is crystal clear but was rather cold when we visited but there is not much the staff can do about that!! We tried the indoor pool and the facilities there were lovely. Comfy loungers to relax on, a juice menu and a large jacuzzi.
We loved the breakfast terrace and the choice on offer at breakfast time was great.
We paid for a basic room but all rooms have sea views and it was a pretty large room. A large comfortable bed and well equipped bathroom with slippers and toweling robes.
We ate in the hotel restaurant one night during our stay and were more than happy with the food and wine. There was live music on the terrace which was well suited to the environment and a lovely addition to our evening.
We celebrated our wedding anniversary during our stay at the Hotel Bellevue and they provided a complimentary bottle of sparkling wine to our room. A lovely touch!
We will be more than happy to recommend the Hotel Bellevue and look forward to visiting again.
We walked back and forward to the old town from the hotel although there is a bus service very nearby. Approximately 15 minutes walk.

Room Tip: Choose the Hotel Bellevue if you want a sea view without paying extra for the privilege!
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bellevue Dubrovnik

Address: Pera Cingrije 7, Dubrovnik 20000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Dubrovnik-Neretva County > Dubrovnik
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 70 Hotels in Dubrovnik
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Bellevue Dubrovnik 5*
Number of rooms: 91
Official Description (provided by the hotel):
HOTEL BELLEVUE DUBROVNIK, one of Europe’s coolest new hotels according to the Sunday Times, is a unique hotel for discerning individual guests with an appreciation for luxury and attention to detail. The hotel is located in a spectacular 30 meter-high clifftop position overlooking the Adriatic, few minutes walking distance from the Old city of Dubrovnik. All 91 luxurious bedrooms and suites have sea views and are equipped with the latest technology. ... more   less 
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