Spent a week here recently with a tour group. Firstly, It rained practically every day while we were there so be aware that that may have affected my overall experience here. I thought the hotel was "ok". It seems to cater for lots of tour groups here, which means lots of congregating in the lobby area and the restaurant can get a bit mental, especially between 7-8 pm. Lots of noise, queuing for food, and lots of criss-crossing of people as they weave around between the different counters. The food was pretty good, though lacked seasoning. Plenty of options, so everyone should find something to their taste. Fresh Fish cooked by a chef at a grill every night, and also freshly cooked chicken/turkey/beef . Fresh pizzas are also available. Lots of salad options, and some cooked vegetables. Soups were very watery and disappointing. Apart from that no real complaints except for all the shuffling around as people are up and down from the table to replenish. Waitresses available to get wine/drinks. I thought the wine very expensive in the restaurant for mediocre flavour, but that is how they are making their money. They could do with having free hot water/tea/good coffee available in the restaurant for after dinner. The coffee that is available in the restaurant is the worst coffee I have ever tasted, no exaggeration, tastes like some strong heavy instant coffee that had been sitting for hours. Undrinkable. Good coffee is available at the bar downstairs.
Some of the tour-groups were teenagers at sports tournaments, rather lively as you would expect, and a few of our group had issues with noise at night . Be warned!
The room : - I got a lovely sea-view from my room with a small balcony area which was a nice bonus. Room was clean and spacious , I would describe it as functional with a spartan feel. Nothing luxurious. A bit drab, but then everything felt like that with the bad weather.
One problem though is that there was an incredible amount of noise from the rain pouring from the roof/gutters onto the patio tiles outside the room. I had to go out each night and put down one of my bath-towels to counter the loudness of it in order to get some sleep. (And I am a very sound sleeper!). I did mention it to the hotel reception so hopefully it will be resolved soon. Other people in our group had similar experiences. Bring your ear plugs.
Staff at the hotel were friendly , hard-working, and spoke good English. There is free wi-fi which is great. Hotel provided a couple of ok singers/guitar players in the bar at night, which was also nice. Drinks measures were not generous, and at tourist prices. Better value options available in town/locally.
There is a regular bus service into town (no 6) across the street which brings you right into the old-town (last stop is the Pile Gate entrance). Tickets are 10 Kuna at the hotel shop,(about 1.30 euro) and are activated when you stamp them on the bus and last an hour.There are no return tickets on buses here by the way, you need 2 singles. There are a couple of shops/restaurants near the hotel, and the Presidente hotel down the road has a heated pool for a charge if you want a swim/sauna/spa experience.
So to sum it up, hotel was ok, would have been nice to see the sun streaming through the windows as other guests have described, which would have given a more cheerful feel to things .. I wouldn't choose it as a romantic get-away, but in a tour group it was fine.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you very much for being our guest and for taking time to write such a detailed review on TripAdvisor.
We're glad you noticed food quality and the efforts of our staff as well. That means a lot to us.
We all hope you will be our guest again in the future, hopefully during some better weather conditions, so that we can match up to all your expectations.
Josip Konjevod, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.