Dear kavitabee,
As per the terms and conditions of Club Carlson third party reservations are not points eligible. I can understand your frustration however since the launch of the program this has always been clear with Club Carlson point collection.
‘Eligible Rate does not include, without limitation, the following: employee rates; friends and family rates; airline crew rates; travel agency employee rates; certain promotional and package rates; rates paid using a free night voucher and other complimentary or barter rooms; rates booked through an online travel company, whether such rates are direct, auction or bid rates; rates booked and billed through a master account, including group accounts and tour operator accounts; and certain other rates booked through third parties.’
Thank you for your feedback.
Kind regards,
Nick T