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“Exceptional service” 5 of 5 stars
Review of Radisson Blu Resort Split

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Radisson Blu Resort Split
4.0 of 5 Hotel   |   Put Trstenika 19, Split 21000, Croatia   |  
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Ranked #14 of 52 Hotels in Split
New York City
Top Contributor
67 reviews 67 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
“Exceptional service”
5 of 5 stars Reviewed December 2, 2013

Stayed here a couple of nights while driving down the coast, front desk staff were terrific, and beyond helpful, I had used some of my points and we were upgraded to a very large "Jr. Suite" which had a very long balcony with view of some excellent sunsets, (despite the abandoned construction sight!) the room was spacious and very comfortable, and quiet, we saw only a handful of other guest, usually when we used the pool/spa area. Had lunch at the bar a couple of times and the breakfast buffet was amazing. I'm sure the place is hopping during the summer, we managed to explore the nearby town of Trogir, a medieval gem which is worth the short drive.
Overall, the staff were extremely helpful, and this Radisson Blu property is in very good hands. I would love to stay there again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Sales Coordinator at Radisson Blu Resort Split, responded to this review, December 4, 2013
Dear Guest,

We were delighted to hear that you had a wonderful stay with us at the Radisson Blu Resort, Split. It was nice to hear that we exceeded your expectations. Our team work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

Best regards from sunny Split,

Tina Majić
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886 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
Hilton Head, South Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 26, 2013

I stayed here for one night and since I've been to Radissons before I can say I expected more.
The location is in the centre of the city but they should really invest in the roads surrounding the hotel. Or at least see with city authorities to do something about it.

Staff at the reception was great, there was one older gentlemen and I am really sorry I do not remember the name but he was quite attentive and willing to explain everything. Also Ivona/Ivana at the check out was pleasant to talk to.

The room that I stayed in was quite a disappointment. There was a stain on the carpet, the walls looked like they needed a paint job, the balcony windows needed cleaning asap as well as the furniture on the balcony.
The bathroom... there was hair on the floor, the tiles looked like nobody cleaned them well for a year, there was no bathrobe, no shower body wash.
I really hope they will pay attention on housekeeping tasks if the management reads this.

All in all, next time i am in Split, I will definitely stay somewhere else.

Room Tip: ask for a room with a sea view, mine was looking at the parkinglot
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick T, General Manager at Radisson Blu Resort Split, responded to this review, December 3, 2013
Dear Dubrovchanka,

Thank you for taking the time to post your comments. I reviewed your comments regarding your stay with us at the Radisson Blu Split. We do take all comments seriously and appreciate all the feedback we can get. I do apologize for the cleanliness issue that you have raised and I can guarantee that this is an isolated incident, we are consistantly having positive feedback regarding our Housekeeping.

On a positive note we are pleased to hear that you found our staff helpfull and friendly.
Once again we appreciate your feedback.

Sincerely,

NicKT
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Zagreb, Croatia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2013

We stayed only 1 night in the hotel with our two children (4 and 10) and we all loved it!
Firstly, check-in was easy, and staff were really helpful with everything we needed.
We booked a "family room" but got upgraded to one of the "senior suite with a balcony" FREE of charge - the price of that suite is double the price of the room we booked originally. That was amazing! The suite itself was beautiful, clean, equipped with everything we needed, and the sea view "balcony" was more of a terrace than a balcony :)
The beach wasn't far, we cut across through hotel and had to go down some steps. There was plenty to do there for kids, even at this time of year.
Hotel SPA with indoor pool was superb. Kids had a great time swimming in big pool whilst we spent some time in one of the two jacuzzis right next to it! That was probably the highlight of our stay in Radisson Blu Hotel. Staff in the SPA area were also great especially with kids - they went out of their way a lot to make them happy - such as bringing out a kids' size bathrobe for our 4 year old.
Use of car park was also free of charge.
The ONLY thing I would like to see is cheaper menu for room service - 100kn for a beef burger is a little over the top. 440kn for beef burger with chips, pasta with tomato sauce, chicken nuggets with chips, chicken ceasar salad, 2 cokes and 2 small beers. Food and room service was great though.
Would come again, no doubt!!!

Room Tip: Room 402 :)
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tina M, Sales Coordinator at Radisson Blu Resort Split, responded to this review, November 27, 2013
Dear guest,

Thak you so much for taking the time to share your experiences.
It's always encouraging when customers acknowledge our hard work.

We look forward to seeing you again soon!


Your sincerely,

Tina Majić
Sales Coordinator
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Stockholm
Top Contributor
176 reviews 176 reviews
37 hotel reviews
Reviews in 50 cities Reviews in 50 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 11, 2013

The hotel is good, the spa is excellent. The design it,s a bit cold and the rooms various types. Pls check before booking. Restaurant is slightly above average but a bit overpriced.In the off season keep track of what,s open The hotel spa has a wonderful outside pool and an nice indoor if it gets chilly, Nice saunas but missing soap dispenser in the shower room. Recommended for a relaxing weekend. surprisingly odd location. The view is both lovely with the blue sea and depressing half destroyed or unfinished building.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA, USA
Top Contributor
84 reviews 84 reviews
65 hotel reviews
Reviews in 64 cities Reviews in 64 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 10, 2013

This is a lovely new hotel..rooms are small,but clean....we had a small patio overlooking water...breakfast was very good...nothing near the hotel. ..only stayed one night so didn't use any facilities.....was on a tour ...dining room was closed for dinner so tour company took us out

  • Stayed November 2013
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaksa J, Training Manager at Radisson Blu Resort Split, responded to this review, November 11, 2013
Dear Guest,
Thank you for taking your time to review our hotel. It would be wonderful to get an opportunity to be your hosts again during the summer season since we are certain that you would truly enjoy our unique location featuring a one of a kind beach experience. We hope to see you again very soon during your next stay in Split.
Sincerely,
Jaksa Jukic
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Zagreb
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 5, 2013

The hotel is good, the spa is excellent. Restaurant is average and overpriced. The hotel has a wonderful outside pool and an even bette indoor, jacuzzi, sauna, etc. Recommended for a relaxing week end. But the surprise is the location. From the balcony you can only see half destroyed or unfinished building. The surrounding are pretty popular former communist blocks.

Room Tip: Ask for a full sea view
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaksa J, Training Manager at Radisson Blu Resort Split, responded to this review, November 8, 2013
Dear Guest,

Thank you for the positive review of our hotel. It would be wonderful to get an opportunity to be your hosts again during the summer season, when we are certain that you would truly enjoy our unique location which features the most popular beach in Split. We are very glad you enjoyed your time at the Radisson Blu Resort, Split and we hope to see you again very soon during your next stay in Split.

Sincerely,

Jaksa Jukic
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Australia
Top Contributor
64 reviews 64 reviews
57 hotel reviews
Reviews in 54 cities Reviews in 54 cities
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed November 1, 2013

We were allocated a room in the older part of the hotel - it was very comfortable just a bit "used". Staff were friendly. DB&B were excellent value. The swimming pool was tops. The views over the Adriatic are just fantastic!

Room Tip: Pay a bit extra and get a room in the new building.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaksa J, Training Manager at Radisson Blu Resort Split, responded to this review, November 8, 2013
Dear Guest

We were delighted to hear that you had a wonderful stay with us at the Radisson Blu Resort, Split. Thank you so much for staying with us as we hope to see you again in the near future.

Sincerely,

Jaksa Jukic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Resort Split

Address: Put Trstenika 19, Split 21000, Croatia
Phone Number:
Location: Croatia > Dalmatia > Split-Dalmatia County > Split
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Split
#1 Spa Hotel in Split
#3 On the Beach Hotel in Split
#8 Luxury Hotel in Split
#8 Family Hotel in Split
#9 Romantic Hotel in Split
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Resort Split 4*
Number of rooms: 250
Official Description (provided by the hotel):
A step away from magnificent beaches, Radisson Blu Resort, Split makes no bones about offering you one of the most luxurious bases from which to explore the stunning Adriatic coast. Overlooking the magnificent Adriatic Sea and the Dalmatian Islands, our resort is designed to the highest standards offering rooms with balconies and great views of the sea. ... more   less 
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Also Known As:
Hotel Split

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