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“Good location” 4 of 5 stars
Review of Frapolli

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Frapolli
4.0 of 5 Hotel   |   Deribasovskaya St., 13, Odessa 65026, Ukraine   |  
Hotel amenities
Ranked #10 of 67 Hotels in Odessa
PERTH
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Good location”
4 of 5 stars Reviewed February 22, 2014

Very good location to everything you need to see in Odessa. Rooms were a good size and the bathroom I could not fault. The hotel has good room rates and the check in and check out is quick and easy. Most staff speak English and are very happy to spend time talking to you. The restaurant at the front of the hotel is small but the food is very good and you should at least eat there at least once. The bar and lobby area are also small but have a good atmosphere. Next door is an Irish pub that also has great Pub type meals at very good prices.
Breakfast is a little different and is also included in your room rate. I started everyday with a great breakfast. I did go for breakfast one morning to find a staff member who was supposed to be working having a little sleep. Apart from all staff were great to me.
The only thing I would change is to get a room with a window. Apart from that you will enjoy staying here.

Room Tip: Ask for a room with a window.
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  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, June 10, 2014
Dear Guest,
Thank you very much for taking your time in writing this wonderful and detailed review. We believe your stay in our hotel has been pleasant despite of those little misunderstandings. However, we will do our best to avoid these kinds of issues and make your stay as good as possible. We hope that next time will get an opportunity to book a room with balcony viewing to Deribasovskaya for you and you find it well. We are looking forward to have you back at our hotel at soonest.


Best Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    50
    33
    5
    1
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • Dutch first
  • English first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
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English first
Athens, Greece
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

The ideal location for visiting Odessa. The staff very friendly, helpfull and professional. Always with a smile. Wifi fast and relaiable. The rooms clean and cozy. Prior to my arrival I ordered a bouquet of flowers for a special event and the flowers were on time and much better than my expectations. On my next visit it will only be Frapolli. Highly recommended.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, April 23, 2014
Dear Sir,
Thank you so much for the kind words regarding your recent stay with us. We are so pleased that you found our hotel as your number one choice, we higly appreciate your reccomendations. We strive to make sure all our guests feel completely at home, so we are very thankful to hear that you had such a remarkably comfortable stay. Thank you again for sharing your feedback, and we are very much looking forward to welcoming you back to our hotel!

Kind Regards,
Customer Service Manager
Yana
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Moscow, Russia
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 15, 2014

For me it was the third hotel in Odessa in which I stayed (1st - California, 2nd - Ayvazovskiy). For me, this hotel was good as California from point of view hotel itself and this hotel has got big advantage for Moscowites - the breakfast starts at 7AM (instead of 8AM that was in the other hotels).
The room was very big (I chose Superior room) and had 1 window and 1 door onto the balcony directed to Deribasovskaya street (it's slightly noisy even though in winter).
The breakfast was very good - plenty of coffee is necessary for me in the morning.
Definitely, I'd recommend this hotel for staying in Odessa, Ukraine.

Room Tip: I think you should prefer chipper room, because it has got window directed to the yard instead of ex...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, February 19, 2014
Dear Guest,
Thank you for taking your time in writing this kind review about our hotel. We are truly happy to receive a high rating from you and stand out with your recommendation amongst a big number of the hotels. The best reward for us to meet you as our regular client.
Hope to see you soon and get a chance to impress you even more!

Kind Regards,
Customer Service Manager
Yana
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 7, 2014

Good location, rather complaisant staff, big and cosy rooms. I liked this hotel very much until, during our last staying (October 2013), I found the room dirty after cleaning and !!! cockroaches. There were three of them right in the room. And another one was leisurely walking along the lobby when we were waiting for a taxi there. Besides breakfast could be more various.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 3, 2014

This hotel is located right at the heart of the city and you can walk easily everywhere. There is lots of options of restaurants, pubs, cafes and shops nearby. Service was great too and staff was very friendly. Room itself was a bit on the small side and quite old fashioned but good value for money. The bed is also a bit on the soft side but it might be an Ukrainian preference....

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, February 17, 2014
Dear Guest,
Thank you for choosing our hotel and writting your review. We are very glad that you liked your stays. We will be glad to see you again in our hotel.

Best Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 14, 2013

The Location of the Frapoli in a word, is amazing, but I'll start with the hotel and staff. The Hotel rooms are sparse, old-ish, yet clean. We stayed in a few different rooms, and an apartment across a courtyard. The apartment was a giant room with a king bed, and a small room with a fold out couch. It worked out great for two guys, although but my buddy said that the air conditioner leaked water on his head, I think they got that fixed. The little room was tiny, and had a fold out couch bed, that although small, was pretty comfortable all in all. This tiny room also had a computer wired to the internet, which was nice. Breakfast was good. The staff spoke enough English, were very attentive, and took care of little things right away. I broke the shower faucet, and they fixed it immediately. They also gave a free drink voucher daily, per person, for the bar next door, Micks O'Neils. Pretty cool sports bar, with international soccer on 24/7, and an interesting night life, which included an Irish band, and many colorful locals. I liked the Frapoli very much. The best feature is it's location. Odessa is certainly a walking town. We felt very safe at any hour of the day or night. Derybasivs'ka street is like a promenade. People are walking by all day and all night long. Get a table in front of the Frapoli and have an app and a drink and hang out. We ate here often, and the food was very good and reasonably priced. When you are ready to walk, the Opera house , Prymors'kyi Boulevard and the Potemkin Stairs are very close. Bring small bills and coins for the street performers. Have a drink outside at the Londonskaya Hotel and watch the people go by. The first time we did the loop we realized how perfect the Frapoli was for us.We stayed in July 2013. The weather was perfect. I strongly recommend the Frapoli in Odessa Ukraine.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, February 17, 2014
Dear Sir,
thank you very much for posting your wonderful review. We are extremely happy that you had such a nice holiday in Odessa. We are really flattered to learn, that you loved location of our hotel, enjoyed the atmosphere, liked breakfasts and all the other services, praised the work of our staff.
We truly sorry for the inconvenience with conditioning, we fixed that problem at once.
We would be more than happy to welcome you back this summer again!

Warm Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2013

I stayed in this Hotel for 10 days and I would (will) come back in this very beautiful Hotel anytime again. Had a huge 'Superior' room with a very big bathroom (shower and bath).
Specially the room, but also all other parts are very, very clean.
All the importand Staff speaks very good english and they are very, very kind and helpful in all cases (specially at reception). They are really trying to do everything that the guest can feel itself as a 'King'. Bar is 24hours open. Wi-Fi works everywhere in the hotel and it's free.
They have a very nice and what I heard very good seafood restaurant (Didn't eat there as I'm not so fan of seafood). The snacks, salad, sandwiches, ... are very good. Beside of the hotel is a Pup (belongs also to the hotel). Smoking is only allowed at balcony of the room.
The hotel is very central located, 5 min. away from the Opera, carfree downtown, The famous stairs, ...
The online booking (booking.com) works perfect and also they have a perfect working 'Airport > Hotel > Airport' shuttel 200.- - 250.- Grivnas one way).
I only can say, I can recomend this hotel to everybody.

Stayed November 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrapolliHotel, Менеджер по обслуживанию клиентов at Frapolli, responded to this review, December 5, 2013
Dear Sir,
Thank you so much for taking your time for writing such a wonderful review. It has been an honor to have you as a guest in our hotel. We really appreciate your warm words and kind compliments. We consider our location, services, spacious rooms and professional workers to the main keys to successful business, that is why we take care of every review as a way of improving.
We would be happy to meet you again in the nearest future in our hotel!
P.S. You promised to arrive in February, so see you soon.

Warm Regards,
Customer Service Manager
Yana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Frapolli

Address: Deribasovskaya St., 13, Odessa 65026, Ukraine
Location: Ukraine > Odessa Oblast > Odessa
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #10 of 67 Hotels in Odessa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Frapolli 4*
Number of rooms: 27
Official Description (provided by the hotel):
Frapolli Hotel is located in the very center of Odessa. It provides 27 rooms, including 15 rooms with balconies opening on famous Deribasovskaya street. Each room is air-conditioned and equipped with a computer connected to Internet, a telephone, satellite TV, a minibar, a safe deposit box, towels, bath essentials, bathrobes, and slippers. Restaurant, lobby area, rooms and veranda of the hotel are covered by Wi-Fi Internet access. At the hotel restaurant you are welcome to taste gourmet foods made of seafood! ... more   less 
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