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“basic hotel” 3 of 5 stars
Review of Candelaria Antigua Hotel

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Candelaria Antigua Hotel
3.0 of 5 Hotel   |   Avenida Dolores del Cerro No. 5 | Esquina Con Calle de Candelaria, Antigua 03001, Guatemala   |  
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Hotel website
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Hotel amenities
Special Rate
Relaxed deal at just $79
Ranked #14 of 76 Hotels in Antigua
Certificate of Excellence 2014
Jersey City, New Jersey
Top Contributor
91 reviews 91 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
77 helpful votes 77 helpful votes
“basic hotel”
3 of 5 stars Reviewed October 13, 2011

Clean, basic hotel, in a quite area, about a 5 minute walk from the main square.

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CandelariaManager, Manager at Candelaria Antigua Hotel, responded to this review, November 3, 2011
We are commited to create the most clean, calm and enjoyable atmosphere at the Best Price for Nice Hotels in Town. Thank you for your feedback!
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86 reviews from our community

Traveler rating
    59
    19
    5
    3
    0
See reviews for
24
20
7
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Europe
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
Reviews in 35 cities Reviews in 35 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 25, 2011

As Ricardo from hotel Cirilo did not have rooms, he arranged the nearby hotel Candelaria for us. We were greated very friendly by the staff. Our first room was fine, but quite noisy. It appeared that there was a big group that went to a wedding and our room was not situated very good so we woke up when they came back.

The next morning we asked them to change rooms and we got a great room. Much better location and very spacious. We stayed there for several nights and were the only guests. The staff is very friendly and the breakfast is good. There is wifi and a computer for internet.
When we arrived our diving gear was still wet from the diving in Mexico. They were very friendly and let us dry our gear on the roof terrace. When it started to rain a bit during the day they even got it inside for us (we were in town).
The centre of town is a 10-15 minute walk, but the tuk tuks are very cheap (cheaper than taxis) and come by the hotel very often.
We had a voucher from Tripadvisor so that the hotel was USD 69 per night. All hotels in Antigua are more expensive than hotels in other Guatemalan cities. We enjoyed our stay very much and would like to thank Moses and Rodolfo especially!

  • Stayed November 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Marbella. Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 31, 2010

We stay one night in this hotel thats enough,very noisy ,the room are not that clean, and it is overpriced,they mention antique hotel i look around nothing antique. There at all,just all cheap copies and recontructions ,this hotel need to be renoveted,the maneger rudolfo very nice man and helpfull also the staff is ok .

  • Stayed July 2010, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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CandelariaManager, Manager at Candelaria Antigua Hotel, responded to this review, September 11, 2010
I remember you well. Although I tried to be a very good host and explained you all the history around and took you and family to places... I am so sorry you are so mean and didn´t understood our country.
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Portland, Oregon
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 17, 2010

I stayed here with a large group in 2007 for two nights. The rooms were nicely situated and clean (although we did have one person, out of a group of 20, report bed bugs). Location is great and they have a nice courtyard. Reception staff were friendly and got us checked in/out on time.

This definitely isn't anything luxurious, but if you're looking for an average/'middle of the road' place to have as your 'home base' in a convenient and safe location, this is a good option.

I would recommend this hotel if your expectations are in line with what I mention above.

  • Stayed March 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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UK/Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2009

We saw website and had high expectations. We arrived to a small patio, filled with suitcases and rucksacks. The unfriendly receptionist said we could not book into our room as it was not ready. When we did finally have access, the room was dark, cramped and not especially clean. The hotel is a long walk from the centre of Antigua in a not very nice area. We took one look and booked out immediately and went to Casa Santo Domingo, which we would highly recommend. The hotel receptionist was going to charge for the whole of our stay, but finally, agreed that we pay 50% of one day. The payment was worth every penny for not having to stay here!

  • Stayed July 2009, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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CandelariaManager, Manager at Candelaria Antigua Hotel, responded to this review, August 22, 2009
Thank you for taking the time and write a review.
Check-in time is at 3pm. You came before and did not accept the available room at the moment.

We understand it is a curvy road one hour trip to Antigua and you were tired and unwilling to hear the front desk.

Same day cancellation policies are accepted at reservation moment. We only hope you enjoyed town as much as we do everyday.
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Brooklyn, New York
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 3, 2009

I started here with three friends last April. I had done alot of research on hotels in Antigua. I decided on this hotel after reading the reviews plus they responded very quickly by email about the arrangements. From being pickup at the airport to the welcoming at the front desk it only got better from there. We were a group of 4, 3 women and 1 man. We had wanted a triple and a single. We were emailed back that that during this week-Holy week they didn't have the accommodations available. However, on arrival the asked for accommodations were waiting for us. They were patient with my 5year-old like spanish. As I was taking an online spanish course from a teacher based in Guatemala (Speakshop) my teacher mentioned she lived very near the hotel. She called and stopped by after few times we were out sightseeing. The day we were able to meetup the hotel staff was so respectful to her I almost cried. She had mentioned that she had never
been in the hotel before but had walked by many times. Beleieve me this is big, if you have ever traveled to countries where citizens of the country are not allowed in the hotels.
Wel they didnt stop here , one of my friends has a gastric situation- Celiac disease. If, you know anything about this disease it can make traveling even in the U.S. challenging.
at, breakfast upon seeing that my friend couldn't eat the breakfast, they inquired about what he could eat. His big thing is soy milk and plantains. They recommended a store to buy these items from. When we couldn't find the store, the kitchen put the items on their grocery list and had a breakfast waiting for my friend each day. Amazing. the rooftop, the rooms, the staff out of this world. Thanks to all at Candelaria especially the two Rudofols.
You run a great hotel.

  • Stayed April 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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simi valley, Ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2009

The Candelaria is a lovely, old-style posada with courtyard, fountain, wooden beams, colorful textiles and fresh Guatemalan coffee for visitors in the lobby.

The staff was extremely hospitable and was eager to help. They were genuinely nice people who enjoyed associating with guests and helping them with every issue specially Moises.

The common areas and the rooms were immaculate . I would recommend to anyone to stay at suite 206, the decoration tipical of the regiont's amazing! There's free WIFI around the premises .
I will give my complements to the management, we had a package that includes a trip to the volcan of pacaya, but we were unable to go. Rodolfo was veryaccomodating and adjusted our rates.

WE will come back soon to visit our new friends soon.

  • Stayed April 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candelaria Antigua Hotel

Address: Avenida Dolores del Cerro No. 5 | Esquina Con Calle de Candelaria, Antigua 03001, Guatemala
Phone Number:
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#12 Family Hotel in Antigua
#24 Romantic Hotel in Antigua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Candelaria Antigua Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Hotel is a work of art with beautiful and comfortable facilities in Antigua Guatemala. Enjoy a quiet relaxing time and an unforgettable natural scenery from our roof terrace overlooking three volcanoes. We carefully look over our cleaning, shining and decoration in our rooms. A delicious breakfast with options for varied tastes is served, always with freshly baked bread and seasonal fruits. Please ask our frontdesk for any other need in town and we will try to help you with a detailed map. We care that our clerks know the places you are travelling to. ... more   less 
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Also Known As:
Candelaria Antigua Guatemala

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