We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay & Excelent Food” 4 of 5 stars
Review of Palacio de Dona Leonor

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Palacio de Dona Leonor to your Saves list
Palacio de Dona Leonor
3.5 of 5 Hotel   |   4a calle Oriente Casa #8, Antigua 003001, Guatemala   |  
Hotel amenities
Ranked #17 of 76 Hotels in Antigua
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Stay & Excelent Food”
4 of 5 stars Reviewed December 9, 2013

Several time we stayed at Palacio de Doña Leonor and every one of them the staff meet our expectations. The property is beautiful with a very convenient location. The manager took great care that all service was delivered efficiently. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, February 12, 2014
Dear Guest, thank you very much for your comments, because this is our best recomendations for all travelers that are looking for a very nice place to stay.

For Palacio de Doña Leonor, will be a pleasure to serve you in a near future.

Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

117 reviews from our community

Traveler rating
    90
    20
    5
    2
    0
See reviews for
23
47
9
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Guatemala City, Guatemala
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 3, 2013

Beautiful hotel and 5 star dining in a very classy restauarnt.

We loved the pasta and steaks. Very unique and pleasant
presentation and the taste was out of this world.

Service in the hotel and restaurant ws impeccable.

Prices are high but for one of the nicest hotels
and restauarnts, worth evry cintavo.

Located close to Park Central and the buzz of Antigua.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, February 12, 2014
Dear Guest, we really appreciate your comments, and will be a pleasure to see you again.

Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

We decided to rent a car and drive to Antigua, right from the airport. Although we had a few hotels in mind (we did some research before arriving in Guate), we hadn’t made reservations. By the time we arrived in Antigua, it was getting dark and we wanted to find a hotel ASAP. We were told that this hotel was around the corner (it was one of the ones we researched) so we ventured in. Leyvi was wonderful from the moment we walked in, she is very funny! The other staff was also very friendly and helpful but Leyvi was most definitely the best hotel manager I’ve ever come across. She offered us the Master Suite, at a discounted rate and was very attentive. She also had great suggestions for bars, restaurants, stores, etc… We couldn’t have been happier with the customer service and food from the restaurant. The hotel itself is wonderful, great courtyard, the suite was large, comfortable and out of a storybook…great photo opportunities! Daisy (the hotel dog) was also wonderful. We will definitely stay at Dona Leonor next year when we go back and we’ve been telling everyone about

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, November 27, 2013
Dear Guest, thank you very much for your comments, we are very pleased to do your stay comfortable and pleasant, we will be glad to have you in our hotel like our guest the next year.

Regards.

Palacio de Doña Leonor´s Staff and Deysi.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guatemala City, Guatemala
Senior Contributor
30 reviews 30 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2013

Beautiful little boutique hotel right beside
park central. The rooms are nicely decorated and
are clean.

The little restaurant serves some very good food.
Pricey but worth every penny.

The fish we had for dinner was fresh and prepared
beautifully. The presentation was great too.

Service was very attentive.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san diego
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2013

We spend two nights in Palacio de Doña Leonor and where amassed not only by the beauty of this hotel but of the helpfulness of their staff. The manager took care that all service was delivered perfectly to every detail. And we really enjoyed the dinner as well, delicious food and prompt service. We strongly recommend you to try it.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, November 8, 2013
Dear Guest, thank you very much for your comments, was a pleasure to have you as one of our distinguished guests, and we hope to see you in a near future. And thanks for choosing Hotel Palacio de Doña Leonor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2013 via mobile

Beautiful colonial style, with amazing details in every room that thruly make you feel like you're staying in a palace. The service is great as well, and overall is a fantastic place that really does improve your experience in Guatemala.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leyvi C, Manager at Palacio de Dona Leonor, responded to this review, November 8, 2013
Dear Guest, thanks for choose Hotel Palacio de Doña Leonor, for our staff was a pleasure to do your stay comfortable, and we appreciate your positive comments.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caracas, Venezuela
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2013

We love our stay in this hotel. The location was perfect and the service was very good too. The breakfast was ok and the terrace where it was served was beatiful. It has a nice bar. It's a small hotel and the services is personalized

Room Tip: We stayed at Lucia suite. It was very confortable but a little bit noisy. Nevertheles, the view was...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PDLCC, Manager at Palacio de Dona Leonor, responded to this review, August 31, 2013
Dear guest for the staff of Palacio de Doña Leonor, was a pleasure to serve you in your recent visit to Antigua Guatemala, we hope to see you again.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Palacio de Dona Leonor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Palacio de Dona Leonor

Address: 4a calle Oriente Casa #8, Antigua 003001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Antigua
#16 Family Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palacio de Dona Leonor 3.5*
Number of rooms: 13
Official Description (provided by the hotel):
Luxury boutique hotel in Antigua Guatemala. Experience the history of Antigua Guatemala in one place. Travel 500 years in the past and enjoy the decor and details of each room, which are named after the characters of the conquest of Guatemala. If you are looking for quality and excellent service, we recommend you this magical hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, TripOnline SA, Travelocity, Despegar.com, Odigeo and Tingo so you can book your Palacio de Dona Leonor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palacio De Dona Leonor Hotel Antigua

Owners: What's your side of the story?

If you own or manage Palacio de Dona Leonor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.