We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great place to stay, and coffee shop too.” 5 of 5 stars
Review of Casa Florencia Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Antigua
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Casa Florencia Hotel
Save
You added Casa Florencia Hotel to your Saves list
7a. Av. Norte #100, Antigua 03001, Guatemala   |  
Hotel amenities
Ranked #10 of 76 Hotels in Antigua
Stillwater, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“A great place to stay, and coffee shop too.”
5 of 5 stars Reviewed February 2, 2013

We have stayed at the Casa Florencia many times in our annual trip to Antigua. It is still excellently maintained as consistently as it was the first time we stayed there. The staff is gracious. The walk to the Plaza is a 5 - 7 minute walk.
This year we found that a coffee shop had been added next door. Breakfast is gratis for the patrons. The lattes were my favorite. Sandwiches are on the menu for lunch and satisfy hunger if one doesn't want a full meal in the middle of the day.

Room Tip: The second floor has a lovely view of one of the major volcanoes.
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencia/Antigua, Owner at Casa Florencia Hotel, responded to this review, February 11, 2013
Thank you so much for taking the time to share your feedback following your stay at Casa Florencia Hotel!

We were delighted to read your positive comments concerning our new coffee shop “Me Late Café.” Estela, our Barista, puts a lot of effort and dedication into preparing excellent coffees and we are thankful for having her as part of our team!

We appreciate your repeat visits and look forward to welcoming your groups in the near future.

Casa Florencia Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

357 reviews from our community

Traveler rating
    258
    77
    15
    6
    1
See reviews for
39
135
55
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 31, 2013

The rooms are very clean and small but nicely styled. However it is about 4 blocks too far away from the center and the breakfast is awful and mean - only edible because it is free. Owners can also be a little commanding, which is their choice when it is with their staff but strange when they act this way to their clients.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florencia/Antigua, Owner at Casa Florencia Hotel, responded to this review, February 3, 2013
Thank you for pointing out the positive views relating your experience. We do take pride in the cleanliness of our Hotel!
We are sorry to read that your other comments were not so positive. The majority of our guests have complimented our breakfast and service. We regret that it did not meet your expectations.
We are constantly looking for ways to improve upon our guests' experience and welcome any suggestions.
Kindly
Casa Florencia Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2013

Patricia is a lovely person who goes out of her way to make your stay very enjoyable. This smaller hotel is lovely; grounds have colonial charm; very clean; attention to details; breakfast includes delicious banana bread; a very fair price; always a friendly welcome. We booked for a large group and she made sure that everyone was happy with their room/stay. We had one slight problem and it was fixed immediately and we were even offered a credit. Having had to arrange for many details for this trip, reserving with Casa Florencia and working with Patricia was the easiest of all transactions.
I highly recommend Casa Florencia and the location is an extra bonus!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2013

Casa Florencia Hotel is the ideal stay in Antigua. Having stayed here on a previous visit, i returned twice recently. It is rare to find such genuine staff who are so friendly and helpful. The rooms are spotless, and the en-suite bathrooms have complimentary toiletries along with hot water all through the night (in many locations the water is turned off for a set period during the night). The rooms on the second floor have fantastic views of the volcanoes Agua, Fuego and Acatenango. No matter where you stay there is noise in Antigua, whether it be the church bells, the 'bombas' at 6 o clock in the morning - so do not let the comments made about this put you off. The new addition to the hotel, Me Late Cafe is fantastic and serves breakfast, inclusive in the price, everyday. If you are looking for value for money you cannot go wrong with Casa Florencia, it would be the ideal stay. In terms of location, the hotel is one block west of La Merced church, a 5 to 10 minute walk from Central Park.

Room Tip: The second floor has excellent views of the volcanoes
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 2, 2013

Casa Florencia is a wonderful hotel. The staff is unbelievably nice, generous and helpful. The rooms are clean and the breakfast is great (Estella is so nice!!). We stayed in two rooms (parents and children) and they were spotless and comfortable. The downstairs rooms are somewhat dark and there is some noise when breakfast is served in the hotel - so stay upstairs if you can. The location is great - five minutes from the main square but away from the bustle of downtown.

This is a wonderful place and we will stay at Casa Florencia again on our next visit.

Room Tip: Rooms upstairs are lovely
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 24, 2012

I stayed at Casa Florencia for three weeks in November/December. It was my second stay there, and this is my second TripAdvisor review of the hotel. (My first stay was a year ago.)

The hotel is just as good as ever. Better, actually, because now they serve breakfast every day, usually in Me Late Café, their little café next to the hotel.

The employees are all friendly and helpful. The rooms are small but comfortable. The rooms and hallways are all impeccably decorated, giving a very cozy feel. The view of Volcán de Agua from the balcony is always a pleasant thing to encounter in the morning when you wake up, or whenever.

For tourists from United States, who may not know what to expect when they visit Guatemala, the Casa Florencia is a good choice for a couple of reasons: The hotel is kept exceptionally clean. When the maids aren’t cleaning rooms, they are cleaning the hallways, etc.. To the point of fanaticism. I wish my own home was that clean! And the hotel is very secure. The front door is always locked, and someone is always nearby to let you in when you arrive, day or night. There are no first floor windows facing out of the hotel, and only a couple of second floor windows like that. All the other windows face out to the balcony or courtyard.

And finally, the Casa Florencia is a great value for the money. You can spend more at other hotels and get more luxury, or you can spend less, and not want to get into the bed.

But I want to emphasize that the Casa Florencia is not for everyone.

Someone who is not in great walking condition may want to stay at a hotel closer to the center of town. But if you enjoy walking, the town center is no more than 10 or 15 minutes away, depending upon how fast you walk. It’s quite easy and very pleasant.

And don’t confuse the 4+ rating in TripAdvisor as meaning that it is a four-star hotel. If you are expecting a luxury hotel, you will be disappointed.

TripAdvisor reviewers occasionally complain about noise. In fact, there were some noisy nights while I was there, but they didn’t bother me. When I’m on a trip like this, the days are so busy that I fall asleep as soon as my head hits the pillow, noise or no. But I actually think that noise is a fact of life in Antigua, and quite possibly even more so in hotels closer to the center, where there are more discotheques and more activity. If someone somewhere isn’t banging on a drum, someone else is playing music, or someone else is setting of fireworks, etc.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 18, 2012

My fiancee and I stayed 2 night this Dec. Hotel is amazing rooms are very clean and modern. Everything works as it should. Breakfast was nice and yummy. I highly recommend this hotel. Patricia was very helpful even though I never met her in person. The one thing I do suggest to the hotel is credit card acceptance.. more convenient for most travelers.

Room Tip: Choose a room on the second floor...great hallway with agreat view, and nice chairs to sit on and en...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Casa Florencia Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Florencia Hotel

Address: 7a. Av. Norte #100, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Antigua
#6 Business Hotel in Antigua
#7 Romantic Hotel in Antigua
#15 Family Hotel in Antigua
Price Range (Based on Average Rates): $
Number of rooms: 10
Official Description (provided by the hotel):
Situated seven blocks north of the Central Plaza, our hotel is within short walking distance to coffee shops, restaurants, handicraft markets and archeological sites of interest. Our first floor rooms open to a serene verdant garden, while second story rooms provide panoramic views of three distant volcanoes from our open balcony. ... more   less 
Also Known As:
Hotel Casa Florencia
Casa Florencia Antigua Guatemala

Owners: What's your side of the story?

If you own or manage Casa Florencia Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.