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“Great Hotel at a wonderful location” 5 of 5 stars
Review of Casa Santo Domingo

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Casa Santo Domingo
4.0 of 5 Hotel   |   3a Calle Oriente No 28 A, Antigua, Guatemala   |  
Hotel amenities
Ranked #14 of 76 Hotels in Antigua
NJ
Top Contributor
101 reviews 101 reviews
29 hotel reviews
Reviews in 56 cities Reviews in 56 cities
52 helpful votes 52 helpful votes
“Great Hotel at a wonderful location”
5 of 5 stars Reviewed January 5, 2013

Great accommodations and an incredible hotel, filled with history and art work. Great location in a wonderful destination. Antigua is a great destination by itself with many attractions and day trips that can be taken.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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711 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
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English first
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 3, 2013

This hotel certainly is unusual in many respects. The ruins are worth the stay. Ambiance is a big appeal. Very pretty grounds. The foliage is beautiful. The room is average but nice. The only thing that was bad was the smell at night; sewage. There was also some difficulty with billing on room & services. Still not sure was charged correct. Get ready for a big tourist charge at c/o. Overall a very unique place. Also I might add, the rooms are very dimly lit.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Goleta, California
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 1, 2013

We revisited casa santo domingo 3 weeks ago and found it was as delightful as we remembered it. We upgraded to one of the "estancea" rooms and it was much bigger than the room we had last time. It was room estancea los novisios. Novicios was a large suite with fireplace, sauna, and jacuzzi, and a wonderful view of the volcano. Everything was fine EXCEPT at night the resturant across the way had a very large spotlight aimed directly into our room, it was so bright we had to keep the blackout curtains closed. They used it to light up there parking lot. We asked several times during our 3 day stay to have it reaimed or removted but to no avail. Oher than that it was a delightful stay with great food and charm. The several museums on the grounds were very intereting, and at night the candels were very nice and were everywhere,creating a romantic feel of yesteryear. The hotel was built on the ruins of a very old monastery and the owners have kept the feel. There are wonderful pieces of art on the grounds and in some of the rooms. The many macaws also added to the ambiance. It is near downtown so a cab is not needed to access the main square and shopping.

Room Tip: check what is going on around the room you pick, ask about any renovation or construction going on a...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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SF
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 30, 2012

Amazing property. A favorite. You get to stay in a museum and among the relics and ruins. SO beautifully preserved. Fun to have a fire place in the room.
They have their own chocolate factory on site. Restaurant is lovely. Pool is fun. Parrots and gardens are a joy.
internet never worked.

pool is lovely. multiple choices for dining on site - maybe the best visual appeal of any hotel.

Watch for the noisey rooms near the street.

Room Tip: make sure you are not near the street - the cars make noise when they drive on the cobble stones
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 30, 2012

I would go back to Antigua just to stay in this hotel. I stayed in the deluxe room with 2 beds and highly enjoyed myself. I had way too much fun here. Fireplace is awesome, great view of volcano, great location. The site is gorgeous! Wasn't too impressed with the dining but food tastes in Guatemala are far different than America. Wouldn't stay anywhere else in Antigua.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012

This is one of the best hotels you will find in Antigua and just about anywhere. This actually use to be a monastery and has the original construction in place. The customer service is bar none one of THE BEST I've experienced in Central America, and really anywhere. Although I went on a business trip, it could easily be a trip for a couple who is on a honeymoon. Rooms are beautiful and clean, with amazing ambiance (rose petals in the water, beautiful music in the speakers throughout the hotel, and an amazing view of the huge volcano behind it). It is absolutely worth every cent. The food in the restaurant also amazing (prepare to come back and get on a diet) and the shopping choices are excellent all around beautiful Antigua.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Top Contributor
106 reviews 106 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

This hotel is by far the best hotel in Antigua; but also one of the best hotels anywhere. It keeps 80% of the original convent construction (500 years old) and introduces new buildings almost without you noticing. The.service is unsurpassable. The rooms are so romantic. The ambient music is perfect. The location is.ideal. It is hard for me to think on ways to improve this hotel. The only complain is the internet connection which is slow, but that seems so irrelevant in a place like this...

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Santo Domingo

Address: 3a Calle Oriente No 28 A, Antigua, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Antigua
#4 Luxury Hotel in Antigua
#8 Family Hotel in Antigua
#11 Romantic Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Santo Domingo 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Casa Santo Domingo Hotel Antigua
Casa Santo Domingo Antigua Guatemala

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