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“Beautiful Hotel in a beautiful city” 5 of 5 stars
Review of Porta Hotel Antigua

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Porta Hotel Antigua
4.0 of 5 Hotel   |   8a Calle Poniente No 1, Antigua 03001, Guatemala   |  
Hotel amenities
Ranked #12 of 76 Hotels in Antigua
GreenLeadersSilver level
Highland
1 review
“Beautiful Hotel in a beautiful city”
5 of 5 stars Reviewed May 21, 2010

I was fortunate enough to stay at the Antigua Hotel Porta recently. Every moment of my stay was wonderful! The rooms are spacious and clean. The daily breakfast is much more than I expected. Room service was prompt and reasonably priced. The grounds are manicured.. t\The staff is very easy to work with, even with complicated travel plans. The hotel is within walking distance of the entire city. Just blocks from the plaza and Cathedral. I would highly recommend this hotel.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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421 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
cleveland, ohio
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 8, 2010

because of the high rating given porta antigua we booked our stay there. while it is in a great location and has beautiful grounds, i'm not sure i'd stay there again.

the hotel was to have made reservations for us to be picked up at the airport but no one was there when we arrived. we found a shuttle and when we arrived at the hotel were told they thought we were coming in the night before, even though the reservation stated our arrival date as that night.

the first night we stayed in a stuffy room without an air conditioner or ceiling fan and the room was right across from where the tables for the breakfast buffet is served so, we didn't open our windows, since they faced a busy portico. the staff did bring us a fan.

the next day we were moved to a room with an air conditioner and ceiling fan in an area of the hotel across the street from the main hotel. this was much nicer, more private, facing a beautiful inner courtyard and much quieter. i strongly recommend anyone who will stay at porto antigua, to request a room in the 400 series, across the street.

on weekends the hotel sells tickets to people who aren't staying at the hotel, to use the pool and to eat at the hotel buffet. while this is a great marketing tool, it brings in many people and by the time we got down to the pool, there wasn't a chair to be had and the pool was filled with kids.

if you have children, this is a great place to stay but if you're looking for a quiet weekend stay, this is not the place.

if you do stay there, ask for a room that doesn't back up against one of the busy streets of antigua and that has a ceiling fan and air conditioner. preferably.

the grounds are indeed lovely, the staff was very accomodating, location is ideal, breakfast buffet adequate and all in all the hotel was a solid 3 star. just be picky about where your room is.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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washington dc
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 4, 2010

Good – pleasant rooms and environment, it really captures the essence of the colonial past, friendly staff and good location near the main sights of Antigua.

Bad – you have to pay for wifi, only 1 small bottle of water provided per stay (not per night), breakfast not included in rate, no coffee making facilities in room.

Whilst I really liked the hotel and the general ambience I wouldn’t stay here again because for less than what you pay here you can get a similar standard hotel that includes wifi, breakfast and bottled water in the room rate.

  • Stayed April 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Miami, Florida
Top Contributor
56 reviews 56 reviews
55 hotel reviews
Reviews in 52 cities Reviews in 52 cities
210 helpful votes 210 helpful votes
5 of 5 stars Reviewed April 1, 2010

I booked this hotel for $120 per night via expedia.com - I consider this a fair rate for that sort of establishment, however compared to the fairly cheap accomodations (of incomparably worse quality of course) in Antigua, some might consider this a bit expensive.
I flew into Guatemala City and had arranged for a shuttle to pick me up from the airport. Elizabeth Bell at antiguatours seemed to have enough reputation to make me wanna pay $45 per one way transfer. Subsequently there were more people that wanted to take the same shuttle, so Elizabeth was nice enough to refund as much as $30 of the original $45 I paid.
The total travel time to Antigua is about 1 hour, we drove during day time and it looked completely safe to me. When I got to the hotel, I got checked in fairly fast, the front desk attendants (or at least one of them) spoke great English so I had no issues there.
The room I was given was on the ground level (see pictures) so a bit dark, but overall it was much better than expected.
The grounds of the hotel, its inner yard, are absolutely beautiful - it is as green as it gets and perfectly well maintained.
The hotel was full, as it was Valentine's weekend, but it didn't feel overly crowded. A fair number of people were at the pool at day time, some with children, some - not, but nothing too crazy.
The location is also not bad - about a 5 min walk from Parque Central (3-4 blocks). It did not feel unsafe at all.
The tours booked through the hotel are pretty expensive (one 1 day tour in the vicinity of $100 or more) as they are considered 'private'. Instead I went to one of the tour agencies right accross from Citibank in the tourist office at Parque Central and signed up for a Pacaya tour for about 13$ per person (shared ride in a small shuttle). The tours usually run either at 6am or 2pm in the afternoon - better to take the early morning tour due to better visibility of the volcano.
The Pacaya tour itself was interesting, at least it was new to me, as I have not seen flowing lava before; the climb was described as 'easy', but if you are not physically trained and don't excersie at least 2-3 times a week, it could be quite tiring. I resorted to the help of a mule, which carried me half way up to the top for $13 (or 100 quetzales).
The lava at the Pacaya was not really flowing as they show it on pictures, more like trickling as it was already hardening, but if you haven't experienced that, you should try to go.
The next day I did a private tour (in a car on my own with two guides) using the following route - Antigua - Chichicastenango - Panajachel (@lake Atitlan) - Antigua, roughly taking between 1.5-2.5hr travel time for each leg. Pretty much the only way to see it all in one day, since most companies do not offer a tour that can combine both lake Atitlan and Chichi in one day. My private tour costed me about $90. As a side note, the car that I rode in broke down around Panajachel so I had to go back to Antigua in a shuttle. My guides were nice enought to get me one...
Chichicastenango market was a great experience - very colorful, very real, very unpretentious and not completely ruined by the tourists. The locals are there to buy and sell their goods, and most of these goods are not tourist oriented. Which was great. Also a bounty of photographic opportunities, however to avoid unpleasant situations I always asked before I could take pictures. And I was always allowed to (... at the right price - a dollar or so).
Panajachel was a small touristy town with some great places to eat. It is not as unique as Antigua, but still has a vibrance of its own. Try the Urugayan grill - they have some good food there. Lake Atitlan is beautiful, but nothing overly special - I did not do the boat tour as I am not expecting to see anything entirely different than what I saw everywhere I went in Guatemala.
On the way back to the airport I took the hotel shuttle (the last one leaves at 11am) for $20 one way. You can get a much cheaper shuttle at the tourists offices in Antigua (5-6$ per person leaving on different hours of the day) but I did not have time to look for one.
My only gripe with this hotel is that I left two postcards to be mailed and I paid $1 per card for this service. The cards were never mailed I guess, since noone got them.
Oh, and internet costs 1$ per hour ... you need to call front desk for a pass code, they in turn ask you how long you will need it for... I said 3 hours but it stayed on for all days I was there and I was still only charged 3$.

  • Stayed February 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managua, Nicaragua
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 7, 2010

Just to say this Porta Antigua it is a very relaxing hotel with a nice atmosphere. Hotel environment can also be either for couples and families with children. Food is nice (menu is complete). Just wanted to say the breakfast buffet should be more variated. Pool is gorgeous. This is located only 2.5 blocks away Central Park wich as name says is the heart of life in Antigua. Highly recommened if your budget can afford your planned trip season rates. Staff is very kind.

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2010

I would never stay anywhere but Porta Hotel Antigua when I go there again. Absolutely the best hotel in Antigua, superior staff & hotel manager. They have a pool that kids & adults love. They have Mayan weavers demonstrating their craft and offer great deals on their weavings. The best restaurant in the country is at this hotel. I couldn't believe the good deal the marketing director for Porta Hotels gave us on this hotel and also for Porta Hotel in Panachel (Lake Attitlan

Stayed February 2010, traveled as a couple
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arlington, VA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2010

My two girl friends and I stayed here over the New Year's holiday and felt like we were in the lap of luxury. The hotel is beautifully kept, and our room was spacious and up to date. The grounds include not one but two pools, one of which my friend was able to swim laps in while visiting. The restaurant was nice and the food was pretty good, but service is slow (as is the norm in Antigua) and the buffets are over priced (I recommend ordering off the menu-just as good). Overall, we loved this hotel and would highly recommend it to others, traveling either as a family or as a group of friends.

  • Stayed December 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Antigua
#2 Green Hotel in Antigua
#2 Business Hotel in Antigua
#3 Luxury Hotel in Antigua
#8 Romantic Hotel in Antigua
#9 Family Hotel in Antigua
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
Official Description (provided by the hotel):
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala

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